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Last Updated: 2012-06-18

Sangoma Technologies Inc.

Company information

Logo  
 
Legal Name:   Sangoma Technologies Corp.
Operating Name:   Sangoma Technologies Inc.
 
Mailing Address
100-100 Renfrew Dr.
MARKHAM, Ontario
L3R 9R6
Location Address
100-100 Renfrew Dr.
MARKHAM, Ontario
L3R 9R6
 
Telephone: (905) 474-1990
Toll Free Phone: 1-800-388-2475
Fax: (905) 474-9223
Email: sales@sangoma.com
Website URL: http://www.sangoma.com 
 
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Contact information

 
David Mandelstam
  Title:   Chief Executive Officer
  Area of Responsibility:   Management Executive
  Telephone:   (905) 474-1990
  Ext:   106
  Fax:   (905) 474-9223
  Email:   dm@sangoma.com
 
 
Doug Vilim
  Title:   Vice President
  Area of Responsibility:   Export Sales & Marketing
  Telephone:   (905) 474-1990
  Ext:   114
  Fax:   (905) 474-9223
  Email:   doug.vilim@sangoma.com
 
 
Frederic Dickey
  Title:   Director
  Area of Responsibility:   Export Sales & Marketing
  Telephone:   (514) 288-7111
  Ext:   233
  Fax:   (514) 288-9866
  Email:   fdickey@sangoma.com
 
 
Susan De Fields
  Title:   Chief Financial Officer
  Area of Responsibility:   Finance/Accounting
  Telephone:   (905) 474-1990
  Ext:   107
  Fax:   (905) 474-9223
  Email:   susan@sangoma.com
 

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Company description

 
Founded in 1984, Sangoma Technologies Corporation is a leading provider of connectivity hardware and software products for VoIP, TDM voice, WANs and Internet infrastructure. The company develops and manufactures voice and data communication products including the industry-leading series of Advanced Flexible Telecommunications (AFT) PCI cards as well as call center and telephony applications .  
Country of Ownership: Canada  
Year Established: 1984
Exporting: Yes  
Quality Certification: ISO 9001
Primary Industry (NAICS): 334210 - Telephone Apparatus Manufacturing
Alternate Industries (NAICS): 334110 - Computer and Peripheral Equipment Manufacturing
334410 - Semiconductor and Other Electronic Component Manufacturing
Primary Business Activity: Manufacturer / Processor / Producer  
Total Sales ($CDN): $5,000,000 to $9,999,999 
Export Sales ($CDN): $5,000,000 to $9,999,999 
Number of Employees: 10 

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Product / Service / Licensing

 
Product Name: Call Center CPA
 
Sangoma's Call Progress Analysis software is the world's best CPA module that quickly and accurately distinguishes between human respondents and answering machines or voicemail. Compared with using other technologies, Sangoma's CPA can easily double the productivity of outbound call center staff, as well as ensuring operation inside regulatory frameworks.
 
Product Name: CIRCUIT MODULES, COMPUTER, COMMUNICATIONS
 
Sangoma manufactures high speed communications cards for PCs.
The cards and software support WAN protocols such as ATM, Frame
Relay, PPP, X.25, HDLC, SDLC and BSC over T1/E1, ADSL, and serial lines. Sangoma protocols have been certified world-wide.

Sangoma provides user level communications APIs for OEM clients
as well as WAN routing for end users. The company also manufactures specialized data capture cards for the POS industry.
POS industry.
 
Product Name: COMPUTER COMMUNICATIONS INTERFACE EQUIPMENT
 
Sangoma manufactures high speed communications cards for PCs.
The cards and software support WAN protocols such as Frame
Relay, PPP, X.25, HDLC, SDLC and BSC over T1/E1, ADSL, and serial lines.. Sangoma protocols have been certified world-wide.

Sangoma provides user level communications APIs for OEM clients
as well as WAN routing and SNA gateways for end users. The
company also manufactures specialized data capture cards for the
POS industry.
 
Product Name: PC Communication cards
 
Sangoma manufactures high speed communications cards for PCs.
The cards and software support WAN protocols such as Frame
Relay, PPP, X.25, HDLC, SDLC and BSC over T1/E1, ADSL, and serial lines.. Sangoma protocols have been certified world-wide.

Sangoma provides user level communications APIs for OEM clients
as well as WAN routing and SNA gateways for end users. The
company also manufactures specialized data capture cards for the
POS industry.
 
Product Name: Telephony cards
 
Sangoma analog and digital telephony products provide PSTN gateways for PBX, IVR and VoIP systems.
 
Product Name: WAN Cards:T1, ADSL, Serial, 56k
 
Wide area Network cards for PC platform with T1, E1, ADSL, 56k, or
serial interfaces, PCI bus, 4Mbps maximum line speed, supporting
ATM, Frame Relay, X.25, HDLC, BSC, SS7.
 
Product Name: WANPIPE(R) Router cards
 
WANPIPE(R)cards route IP and IPX over ATM, Frame Relay, Cisco HDLC, PPP, and X.25 over T1/E1, ADSL and serial lines from any server, saving the cost and complexity of external routers and DSU/CSUs. WANPIPE(R) supports Linux, FreeBSD, Windows, and Unix . PC based configuration and remote monitoring tools make
maintenance easy. onfiguration and remote monitoring tools make
maintenance easy.
 
Service Name: CUSTOM COMMUNICATION PROGRAMMING
 
 
FSC Code: 5805-Telephone and Telegraph Equipment
5963-Electronic Modules
5995-Cable, Cord, and Wire Assemblies: Communication Equipment
5998-Electrical and Electronic Assemblies; Boards, Cards, and Associated Hardware
5999-Miscellaneous Electrical and Electronic Components
D000-Information Processing and Related Telecommunications Services
D309-Information and Data Broadcasting or Data Distribution Services

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Technology profile

Sangoma's areas of expertise invole all aspects of digital and telephony communication, from physical layers up through the protocol stacks. We have expertise in the development of hardware drivers for all PC operating systems.
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Market profile

Alliances:

  • Financial
  • Sales/Marketing
  • Technology

Strategic alliances:

We are actively seeking distribution channels and partners worldwide.

Industry sector market interests:

  • Information Technology and Telecommunications

Geographic markets:

Export experience:
  • Afghanistan
  • Algeria
  • Angola
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bangladesh
  • Belarus
  • Belgium
  • Benin
  • Bhutan
  • Botswana
  • Brunei Darussalam
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • China
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Côte d'Ivoire
  • Denmark
  • Djibouti
  • Equatorial Guinea
  • Estonia
  • Ethiopia
  • Fiji
  • Finland
  • France
  • French Polynesia
  • Gabon
  • Gambia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Guam
  • Guinea
  • Guinea-Bissau
  • Hong Kong
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Kazakhstan
  • Kenya
  • Korea, Democratic People's Republic of
  • Korea, Republic of
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Lithuania
  • Luxembourg
  • Macao
  • Madagascar
  • Malawi
  • Malaysia
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Moldova, Republic of
  • Mongolia
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Niger
  • Nigeria
  • Norway
  • Pakistan
  • Papua New Guinea
  • Philippines
  • Portugal
  • Réunion
  • Russian Federation
  • Rwanda
  • Senegal
  • Seychelles
  • Sierra Leone
  • Singapore
  • Solomon Islands
  • Somalia
  • South Africa
  • Spain
  • Sri Lanka
  • Sudan
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Togo
  • Tonga
  • Tunisia
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Kingdom
  • United States
  • Uzbekistan
  • Vanuatu
  • Viet Nam
  • Western Sahara
  • Zambia
  • Zimbabwe

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Sector information

Classification codes

Dun and Bradstreet Number:
245448550 +
CAGE Code:
3AQ71

Unique applications:

Abbeytech of Switzerland has built a ship-to-shore telephone system based on Sangoma products.
PAETEC-Communications Inc build VoIP to PSTN gateways using Sangoma cards.
Rugged.com uses Sangoma WAN cards exclusively in their ruggedized router products.

Key / Major clients:

Avaya, Barracuda, Boeing, Compaq, Consolidated Edison, Dell, Ericsson, Lucent, Oki, Mastercard, MCI, Microsoft, Teleperformance, Standard and Poors,Telesat, TRW, US Air Force, Visa,

Success stories:

Dell uses Sangoma cards in the PBX system that they market
Ericsson uses Sangoma cards for SS7 connections in their cell infrastructure
Teleperformance uses Sangoma cards and media gateway software as well as Sangoma's CPA in their call center solutions.
Consolidated Edison uses Sangoma cards and media gateway software as well as Sangoma's CPA in their call center.
Barracuda uses Sangoma cards in their PBX offering
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