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Last Updated: 2014-01-24

Pilot Performance Resources Management Inc.

Company information

Legal Name:   Pilot Performance Resources Management Inc.
Operating Name:   Pilot Performance Resources Management Inc.
Mailing Address
P.O. Box 68584
25 Great Lakes DR
L6R 0J8
Location Address
70 Heathcliffe Square
L6S 5R5
Telephone: (905) 792-3130
Fax: (905) 792-3047
Website URL: 

Contact information

  Title:   President
  Area of Responsibility:   Management Executive
  Telephone:   (905) 792-3130
  Fax:   (905) 792-3047


Company description

Pilot Performance Resources Management Inc. a Canadian company, since 1995, specializes and leads in Management System implementation to International Standards – ISO.

Services include: Training, Consulting, Auditing, Speaking Engagements in: Environment (ISO 14001), Quality (ISO 9001), Occupational Health and Safety (OHSAS 18001), and Auditing (ISO 19011) to assist Small and Medium sized Enterprises (SMEs).

President - Jayne Pilot, CEA, EMS(LA), CPEA, (certified auditor)
Speaker/Trainer/Author/Consultant. Jayne Pilot

Their “Mission” is to provide cost effective services and resources through E-learning and training to individuals, government, and businesses (SMEs) in understanding, implementing and improving management systems for environment, health and safety, quality and auditing to international standards – ISO, following Pilot’s “Three Step Process – Identify, Insure, Improve”.TM

Developer of the first International ISO E-learning following a "Three Step Process" for implementing. The training was developed to assist to improve the effectiveness and efficiency in managing in order to be competitive and competent in the global marketplace.

Awards: Top 100 Women in Canada, Outstanding Business from the City of Brampton, Economic Development and Board of Trade, Pinnacle Award for Business Women of Distinction, President’s Award – BFI.

Partnerships. We are all partners in sustainability of our world's Quality, Environment, Health and Safety Management impacting millions of people around the world. Pilot's solution to improve global adversity includes the effective and efficient management of business operations to international standards. To provide a framework for identifying and managing risks.

We are looking for partners in countries around the world, to sponsor or partner with us to provide our ISO implementation training around the world to help small and medium sized enterprises (SMEs) be competitive in a global marketplace and manage risks. We believe in providing cost effective resources for ISO implementation around the world to improve our environment, health & safety and quality of products and services.

Pilot's services in Management System Implementation includes:

Training: E-Learning, Webinars, On-site

1) First international ISO E-learning - for implementing management systems to International standards. One hour webinars for professional development and On site training (3 to 5 days).

2) On Site Training is provided in Management Systems and Auditing. See website for catalogue of training

Author: ISO 9001 Book: 1,500 books sold in North America

Pilot is author of " ISO 9001" Book updated quarterly, to assist organizations in implementing and integrating their quality management systems with environment, health & safety. Book includes their 3 Step Process in implementing a management system (quality and environment, health & safety) with sections on auditing, project management and automotive $495.00 plus GST, order via
Consulting Services Include:

3 Steps for Implementation – easy to follow and understand. Gap Analysis, Strategic planning – Policy Statement, identification of risks, documentation – manuals, procedures.

Auditing services:

Pilot assisted in the development of auditor certification in Canada and the US. Training of auditors since 1994 working with Registrars, Government and Companies. Services include: training, audit program management. Auditing services include: internal, supplier, third party (self-declaration, registration)

Clients: **
Registrars, government, industry (mining, chemical, automotive, manufacturing, health care, etc). Over 20 plus years experience in environment, health and safety and quality management.

Pilot is an Ambassador for the City of Brampton, chair of Algonquin Power Public Liaison Committee (waste to energy), Policy Committee Member – Board of Trade.

For further details visit our website at

Country of Ownership: Canada  
Year Established: 1994
Exporting: Yes  
Quality Certification: ISO 14001 ISO 9001
Primary Industry (NAICS): 541619 - Other Management Consulting Services
Alternate Industries (NAICS): 541690 - Other Scientific and Technical Consulting Services
611430 - Professional and Management Development Training
611510 - Technical and Trade Schools
611710 - Educational Support Services
Primary Business Activity: Services  
Total Sales ($CDN): $100,000 to $199,999 
Export Sales ($CDN): $100,000 to $199,999 
Number of Employees: 11 


Product / Service / Licensing

Product Name: 4.0 Products: ISO 9001:2000 Quality Management Book
Jayne Pilot, author.

Over 1,500 books sold in North America. The book includes over $15,000 in consulting to assist individuals who are responsible to implement a Quality Management System to ISO 9001.

The book includes a Three Step process for implementation with checklists and tools to assist. It also includes integration with Environment (ISO 14001) and Occupational Health & Safety (OHSAS 18001).

The book is updated quarterly. Updates have included: Gap analysis, Sample Manual, TS 16949, Medical, Auditing - ISO 19011 and Registrar's corner.

Selling price is $495.00 (check with Pilot for current pricing) published by STP

Product Name: 4.1 Products: Legislation - Canadian -CDROM/Web
Canadian Legisation is sold in a CD or on the Web for National or Regional Legislation and Canadian Standards.

Product Name: 4.2 Products: Resource Materials for Environment, Health & Safety
CD-ROM or Web Based Resources Materials for Environment, Health and Safety.

1) Legislation - Canadian (Federal, Provincial)
2) Material Safety Data Sheet Information Data on Chemicals
3) CHEM Source - chemicals, Hazardous Substances Data Bank,
4) Registry of Toxic Effects of Chemical Substances, Toxic
Chemicals andTheir Risks, OSH Data
5) Labour Programs
6) Resource Guide Booklets (refer to our website for details)
ie. Food Service Workers Safety, Warehouse Safety, Health & Safety Guide, Cold Weather Workers, Emergency Preparedness,
Office Ergonomics" etc.

Service Name: 1.0 Training: Management System Implementation to ISO & Auditing
Training: How to implement Management Systems to Meet International Standards - ISO and Auditor Training

Conducted via E-learning or On-site

Courses Include:

ISO 14001 - Environmental Management Systems,
ISO 9001:2000 - Quality Management Systems,
OHSAS 18001 - Occupational Health & Safety
ISO 19011 - Auditing - Internal, Lead Auditor Training

Environmental aspects,
Life cycle assessment,
Training is conducted in workshop exercises. Pre-planned
programs or customized. Training conducted at specific
locations, client's site or internet training.
See website

Service Name: 1.1 Training - OHSAS 18001
Training on Occupational Health and Safety for companies to international standards. 3 day programs or E-learning, Webinars.

Service Name: 1.2 Training Foreign Professionals
Assisting foreign professionals with backgrounds in engineering and management to work in other countries with the aid of knowledge in Management Systems implementation to International Standards - ISO.

Service Name: 2.0 Consulting - Implementing Management Systems to ISO
Assisting in Implementation of Management Systems to international standards to assist companies in be competent and competitive for global trade.

Management Systems to ISO 9001(Quality), ISO 14001(Environment), OHSAS 18001(Occupational Health & Safety)

Services: Strategic Planning, Development of Documentation, Gap Analysis, etc.

Service Name: 3.0 Auditing to International Standards - ISO Management Systems
Types of Audits: 1) Management Systems: ISO 14001- Environmental, ISO 9001:2000-Quality Management, OHSAS 18001-Occupational Health & Safety. 2) Gap Analysis 3)Internal audits 4) Third party (Self-declaration, Registration) 5)Supplier See web site for further details:

Service Name: 5.0 Speaking Engagements - Management Systems - ISO
Speaking on How to Implement Management Systems to International Standards. ISO 14001 -Environmental
Management Systems , ISO 9001:2000 - Quality Management
Systems, Auditing - ISO 19011. Other topics include: Public Participation in Environmental Management, Waste Management (past Director in Canada in Medical Waste Disposal, acting manager for recycling of diapers) Contact for further details.

Service Name: 6.0 Project Staffing - Management Systems, Auditing
Project Staffing Services: Engineering, Auditing, Management

Service Name: Training - Spanish - ISO Implementation - Environment
Our Training for implementing management systems to international standards for environmental management is provided in Spanish.

We are looking to provide this training to other countries who need assistance in implementing ISO 14001.

Out-License (Offering): 1.00Training: E-learning, Webinars, On-site- Management Systems Implementation to ISO
Pilot has developed the first international ISO E-learning to assist small and medium sized enterprises (SMEs) in implementing Management Systems to International Standards in a cost effective manner.

We believe to assist in sustainability of our world's quality, environment, health and safety we need to provide the assistance to SMEs to implement management systems to international standards. This will insure that company's identify and manage their risks and put in place effective and efficient structure to improve their operations to be competitive in a global marketplace.

Out-License (Offering): 1.3 Training - ISO E-Learning -Management System Implementation & Auditing
Training on the internet via e-learning for implementing management systems to international standards.

FSC Code: 6910-Training Aids
B109-Other Environmental Studies
B311-Organization/Administrative/Personnel Studies
E000-Environmental Services
H100-Quality Control Services
R000-Professional, Administrative and Management Support Services
R010-Auditing Services
U000-Educational and Training Services


Technology profile

Management Systems to ISO Training (ISO 9001, ISO 14001, OHSAS 18001, ISO 19011)
1) E-learning
2) Webinars
3) On-site or on-location
4) Planned programs.

Audits: Management Systems to International Standards

Consulting: Management Systems to International Standards

Products: ISO 9001 Book, CDRoms-legislation, Environment, Health & Safety Guide Books

Market profile


  • Financial
  • Sales/Marketing

Strategic alliances:

Looking for Affiliate Link Partners in countries around the world for our ISO E-learning, to assist in implementing management Systems to international standards - ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 (Health & Safety), ISO 19011 (Auditing). Affiliate Link Partners make money from our training on their website and assist companies in implementing management systems to ISO in their country.

Industry sector market interests:

  • Environment
  • Manufacturing
  • Mining/Petroleum/Gas
  • Defence
  • Automotive
  • Food and Beverage Manufacturing
  • Pulp and Paper
  • Plastics and Rubber Products

Geographic markets:

Export experience:
  • Australia
  • Brazil
  • Japan
  • Mexico
  • New Zealand
  • United Kingdom
  • United States
Actively pursuing:
  • Argentina
  • Bahamas
  • Bermuda
  • Chile
  • China
  • Costa Rica
  • Ecuador
  • Egypt
  • Hong Kong
  • India
  • Pakistan
  • Panama
  • Peru
  • Portugal
  • Puerto Rico
  • Saudi Arabia
  • Switzerland
  • United Arab Emirates


Sector information

Unique applications:

1) ISO E-Learning - web based training in one hour modules
with checklists, tools to guide an organization through implementing its management system. Reduction of costing by 300%.

Key / Major clients:

Government - National Defence City of Toronto,
etc, Mining - Zochem, Inco, Automotive - many
organizations,Manufacturing, Registrars -
International Quality Registrars, SGS, QMI, etc.

Success stories:

Awards: Top 100 Women in Canada
Awards of Business Recognition: City of Brampton Economic Development and Board of Trade.

Developed first ISO E-learning to assist companies in implementing management systems to international standards - ISO.
Looking for sponsorship to take programs around the world to assist Small and Medium Sized Enterprises (SME)

Developed a Three step process on how to implement
management system to international standards -
ISO 14001, ISO 9001, OHSAS 18001.

ISO 9001 book on How to implement and integrate quality with environment, health and safety. Published in 2002 with quarterly updates. 1,500 copies sold to Government and Fortune 500 companies

Started a number of International Environmental firsts:

1) International Waste Disposal - Port of Vancouver and BFI
2) Diabetic Depot System - BFI - first in the world
3) Pharmaceutical Disposal Program - Ontario
4) Recycling of Diapers
5) Chair the Waste to Energy - Algonquin Power Public Liaison Committee.


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