Last Updated: 2012-03-24

The IT Department, Inc.

Company information

Legal Name:   The IT Department, Inc.
Operating Name:   The IT Department, Inc.
Mailing Address 100-380 Hunt Club Rd OTTAWA, Ontario K1V 1C1	Location Address 100-380 Hunt Club Rd OTTAWA, Ontario K1V 1C1
Telephone: (613) 523-2322
Toll Free Phone: 1-877-224-4357
Fax: (613) 526-3949
Email: info@itdepartment.com
Website URL: http://www.itdepartment.com

Contact information

Norman Henderson
	Title:   President
	Area of Responsibility:   Management Executive Finance/Accounting
	Telephone:   (613) 523-2322
	Ext:   301
	Fax:   (613) 526-3949
	Email:   nhenderson@itdepartment.com
Mark Partington
	Title:   Controller
	Telephone:   (613) 523-2322
	Ext:   336
	Fax:   (613) 526-3949
Mary Jaekl
	Title:   Director
	Area of Responsibility:   Management Executive
	Telephone:   (613) 523-2322
	Ext:   311
	Email:   support@itdepartment.com

Company description

The IT Department Inc 'makes IT work and keeps it working'. ITD is an end-to-end network support and management service that provides one-stop shopping: we can help you with your hardware/software needs, internet connection, and Voice over IP. We'll help you make the right choices, for your needs. Once we standardise and stabilise your IT network, and get you where you want to be, then we manage your system pro-actively, effectively providing the services of a complete IT department for a fraction of the cost of one IT staff salary. Let us make IT work for you, so you can focus on your core business. Our Voice over IP systems can dramatically improve your converged communications whilst reducing costs.
Country of Ownership:	Canada
Year Established:	1998
Exporting:	Yes
Primary Industry (NAICS):	541510 - Computer Systems Design and Related Services
Primary Business Activity:	Services
Total Sales ($CDN):	$1,000,000 to $4,999,999
Export Sales ($CDN):	$200,000 to $499,999
Number of Employees:	18

Product / Service / Licensing

Product Name:	IT Scan
An internet-based assessment of your information technology. This product makes recommendations based on an automated analysis of your current information technology infrastructure.
Product Name:	THE IT BOX
Service Name:	HELP DESK SERVICES
Service Name:	Information Technology Planning
Affordable Information Technology planning, management and support. ITD will help you install and maintain your computer network. By keeping your systems running at optimum performance levels, they make your company more efficient. They do the work so you don't have to.
Service Name:	INTERNET-BASED IT MONITORING
Service Name:	NETWORK MANAGEMENT
Service Name:	SOFTWARE DELIVERY
Service Name:	Voice over IP
Internet telephony solutions for local and remote offices providing global converged connectivity.
Service Name:	WEB MANAGEMENT
FSC Code:	7435-Office Information System Equipment D307-Automated Information System Design and Integration Services D309-Information and Data Broadcasting or Data Distribution Services R002-Technology Sharing/Utilization Services R005-Technical Assistance R007-Systems Engineering Services

Technology profile

ITD uses a proprietary software (The Invisible Technician) and hardware (The IT Box) to proactively monitor and manage IT networks for small to medium-sized businesses. ITD is a primarily a service company, but is also a Certified Microsoft Partner and Dell VAR, and distributor of web-based applications.

Market profile

Industry sector market interests:

• Information Technology and Telecommunications

Geographic markets:

Export experience:

• Angola
• United States
• Vermont

Sector information

Classification codes

Total plant size:

Distribution of employees

75% technical service team, 25% sales/administration