Last Updated: 2011-11-30

Work Weller

Company information

Legal Name:   Weller Quality Associates Inc.
Operating Name:   Work Weller
Mailing Address 1011-5460 Yonge St NORTH YORK, Ontario M2N 6K7	Location Address 1011-5460 Yonge St NORTH YORK, Ontario M2N 6K7
Telephone: (416) 223-6685
Toll Free Phone: 1-877-533-6685
Email: contactus@bwx.ca
Website URL: http://www.bwx.ca

Contact information

Bernd Weller
	Title:   President
	Area of Responsibility:   Management Executive
	Telephone:   (416) 223-6685
	Email:   contactus@bwx.ca

Company description

We are a management consulting company specializing in preventing, mitigating and resolving problems in the workplace. We do this by applying operational risk management fundamentals to how your orgnization deals with workplace conflict, process management, quality performance, environmental management, occupational health & safety and customer relations. Please refer to out website www.bwx.ca for further information.
Country of Ownership:	Canada
Year Established:	1989
Exporting:	Yes
Primary Industry (NAICS):	541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS):	541619 - Other Management Consulting Services 541990 - All Other Professional, Scientific and Technical Services 611430 - Professional and Management Development Training
Primary Business Activity:	Services

Product / Service / Licensing

Service Name:	CMC3 Model for Operational Performance Excellence
We provide customized assessment, training, consulting, facilitation and coaching services in the three core management competencies for the effective management of people and processes, including Process Management, Conflict Management and Change Management
Service Name:	Conflict Management & Dispute Resolution
Mediation Facilitation Training Consulting
Service Name:	Executive and Management Development
Training Coaching Mentoring Team Development Communications Coaching
Service Name:	Operations Management Consulting
Quality Management Systems and ISO Standards Environmental Management Systems and ISO Standards Occupational Health & Safety Management Systems and ISO Standards Food Safety Management Systems and ISO Standards Process Improvement Process Audits Management System Audits Organizational and Operational Assessments

Market profile

Alliances:

• Financial
• Sales/Marketing
• Technology

Industry sector market interests:

• Construction
• Consumer Products
• Environment
• Information Technology and Telecommunications
• Manufacturing
• Medical/Biotechnology/Chemical
• Mining/Petroleum/Gas
• Service Industry
• Tourism
• Transportation
• Wholesale/Retail
• Automotive
• Food and Beverage Manufacturing
• Furniture and Wood Product
• Pulp and Paper
• Plastics and Rubber Products
• Primary and Fabricated Metal
• Textile and Clothing

Sector information

Key / Major clients:

IAPA, Morrison Hershfield, Honda Canada, Ontario Ministry of Labour, Ericsson Communications, Lyreco Office Products, Pioneer Consumer Electronics, Morrison Hershfield, the Industrial Accident Prevention Association, and many more.

Testimonial:

“Having served on a Board of Directors with Bernd Weller as our President for over six years, I was impressed with his negotiation and mediation skills. He had an amazing ability to cut to the core of problems or debates before they escalated into arguments, and then facilitated agreements that satisfied all board members. We were all impressed and relied on Bernd to help us find solutions where we thought none could be found.” - Sue Johanson, Television Host and International Educator
“Thank you for spending your Saturday with us at the ADR Institute of Canada Strategy Session. I believe that, under your direction, we accomplished a great deal and your Action Plan will assist us in conducting the appropriate reviews. You are tremendously accomplished at ‘herding cats’ and did an excellent job of putting us on the right path. Thanks you again for taking the time to share your skill and do us this great service.” - Mary Anne Harnick, Executive Director, ADR Institute of Canada
“Bernd is very innovative in his approach to different industries. He is a critical thinker and is knowledgeable on methodologies of how an organization can improve its processes and systems. He is able to take very complex ideas interpret them very simply. I have learned a lot from Bernd during our projects together.” Avanthi Goddard, Goddard and Associates
“Bernd is well organized, hard-working and an expert in networking. His professionalism is seen with every aspect of his work. A pleasure to work with”. - Lorraine Joynt, A Place for Mediation
“I first worked with Bernd while implementing ISO 9002 at Hunter Douglas. The project was very successful. On time and on budget. I moved to another industry as Director of Quality and hired Bernd's company to assist me in the implementation of a quality system across Canada. This was a big shift for this European based office supply company. The job was completed in about 1 year and we could not have done it without Bernd keeping us focused on the plan. His sense of humour and work ethic also kept us moving forward. He is a pleasure to work with”. - Don Roberton, Carson Dunlop
“Bernd is a very dedicated and experienced professional. He makes sure that any project he is working on is completed in a timely manner and that it is done right. He also has a very pleasant personality that makes working with him an ease. I would recommend Bernd to anyone, anytime”. - Doris Turner, Millennia Management
“Bernd Weller has my highest recommendation as a partner to assist in developing business management systems that truly work”. - Perry Jameson, Festo Inc.
“Not only did Bernd’s course cover process mapping, but we covered background process lessons. Excellent Overview. Very useful. Learned a lot through examples.” - Maria Gerada, MTS Allstream
“Bernd Weller and his team played a key role in the successful implementation of our process improvement initiative. He worked with our retail network every step of the way to assure that dealerships thoroughly understood both the objectives of the initiative and the key components of the management system framework that are critical to success. In implementing the process management system, the Weller team collaborated with dealership management to establish a coaching and facilitation plan that allowed each retailer to develop their operational processes and corresponding measurement components. Weller's support was instrumental in helping our dealers achieve consistently strong customer satisfaction results.” - Mike Tamayo, Honda Canada Inc.
“Morrison Hershfield initially retained Bernd Weller and his company in 2003 to develop and implement a business management system. Since that time we have developed a strong business relationship with Mr. Weller in continuing to improve our management processes. The reason we continue to engage Mr. Weller is for his keen facilitation skills and his tenacity in pursuing significant process improvements. Mr. Weller has continuously been able to generate open and productive discussions with our senior management team to keep a focus on the true goal of our management system – to improve client satisfaction and meaningful business results.” - Jean Carriere, Morrison Hershfield Limited
"Bernd is well known in the quality field. He can assist organizations implement the National Quality Institute's Criteria, which leads to Canada's Awards for Excellence. We recommend Bernd as your coach!" – Kathryn Cestnick, VP and COO, National Quality Institute