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Last Updated: 2014-02-27

Magstar Inc.

Company information

Legal Name:   Magstar Inc.
Operating Name:   Magstar Inc.
Mailing Address
502-150 Ferrand Dr.
M3C 3E5
Location Address
502-150 Ferrand Dr.
M3C 3E5
Telephone: (416) 447-1442
Ext: 227
Toll Free Phone: 1-877-332-3332
Fax: (416) 447-8052
Website URL: 

Contact information

Harold Cameron
  Title:   Customer Relationship Manager
  Telephone:   (416) 447-1442
  Ext:   229


Company description

Magstar is a leading provider of fully integrated retail management systems to mid-sized specialty hard and soft line operations throughout North America and the Caribbean. Magstar is a Microsoft Certified Partner and IBM Business Partner.

For seven consecutive years, retailers have selected Magstar as a top retail software vendor in the RIS News Leaderboard vendor performance survey.

TOTAL RETAIL® is a fully integrated merchandising and financial management system that allows you to centrally manage multiple locations (stores and warehouses) with multiple channels of distribution: stores, web stores, warehouse/distribution centers

The TOTAL RETAIL® application suite includes inventory control, financials (Accounts Payable, Accounts Receivable, General Ledger), warehouse / distribution, Customer Relationship Management (CRM), call center order entry, sales analysis and reporting, SQL Server 2005 based Business Intelligence (BI), Open to Buy (OTB), Stock Ledger, Bank Reconciliation, and point of sale (POS) with integrated high speed payment systems.
Country of Ownership: Canada  
Year Established: 1985
Exporting: Yes  
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Manufacturer / Processor / Producer  
Number of Employees: 25 


Product / Service / Licensing

Product Name: TOTAL RETAIL®
TOTAL RETAIL® is a fully integrated merchandising and financial management (ERP) system that allows you to centrally manage multiple locations (stores and warehouses) with multiple channels of distribution: stores, web stores, warehouse/distribution centers and call centers.

TOTAL RETAIL® integrates business processes across operational departments and channels (stores, warehouses, eCommerce, order entry and fulfillment).

It is targeted at small to mid-size specialty retailers with
multiple outlets: specialty hard and softlines

TOTAL RETAIL® supports all aspects of cross-channel merchandising for a variety of Retail business models such as:
· multiple location retail outlets (corporate or franchise)
· catalog, wholesale sales & eCommerce
· warehouse / distribution management
… or any combination

TOTAL RETAIL® is a full featured set of modular applications
that meets the broad requirements of all retailers including:
· full financials
· inventory management and replenishment
- point of sale
· sales analysis and forecasting
- business intelligence (BI)
- Catalog call centre: wholesale/retail order entry, web store fulfillment

FSC Code: 7030-ADP Software


Technology profile

TOTAL RETAIL® is a true multi-user, multi-application solution,
with the functionality that you need to manage and integrate
multiple retail-chain outlets, wholesale, catalog sales, warehouses
and eCommerce with real-time stock position and integrated
product fulfillment.

TOTAL RETAIL® is both multi-company and multi-divisional and
provides for multi-location perpetual inventory management with
Just In Time replenishment combined with perpetual financial
management. Modules include TOTAL Store Management, Warehouse Management and SQL Analytics.

Magstar supports industry standard Open Systems hardware and
enterprise operating systems for continuous operation and data
integrity, proven superior reliability, system security, and
performance. Available platforms include single / multi-
processor INTEL, IBM RS/6000 or Compaq Alpha servers with proven
UNIX enterprise operating systems (SCO, NCR, IBM/AIX, Compaq
Tru64, LINUX) for maximum reliability and security.

Magstar’s founding partners established the company in 1985
specifically to develop retail enterprise solutions. With many
years of retail management, accounting and open system
development experience, the partners recognized the need for an
open, fully integrated retail specific solution with:

· Proven, reliable enterprise operating systems
· True multi‑user, multi-application solution

· An integrated relational database system for fast, efficient
file retrieval

· The flexibility and functionality of a 4GL development
environment to meet ever-changing business requirements

· Speedy and economical 4GL system development with development
time reduced by as much as 10 times over lower level languages

· Over 230 standard reports with user selection criteria plus an
easy to use Query Language for flexible user-designed report generation


Market profile


  • Financial
  • Sales/Marketing
  • Technology

Strategic alliances:

MAGSTAR welcomes the opportunity to partner with a local
organization to market our TOTAL RETAIL® products in the
respective areas.

The partners’ opportunities range from customer identification
and, after appropriate training and demonstrated capability,
through to installation and support. Partners will be
compensated accordingly.

The types of partners needed are those with experience marketing
into the Retail sector such as:
· Consultants
· Value Added Resellers
· Suppliers of complementary Retail technologies, e.g. hardware, etc.
· Point of Sale Suppliers that need a back office / head office
· Suppliers of Computer Hardware

Industry sector market interests:

  • Wholesale/Retail

Geographic markets:

Export experience:
  • Bahamas
  • Barbados
  • Cayman Islands
  • Guyana
  • Jamaica
  • Saint Kitts and Nevis
  • Saint Lucia
  • Trinidad and Tobago
  • United States
  • Illinois
  • New Mexico
  • Ohio
  • Tennessee
  • Washington
Actively pursuing:
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • North Dakota
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Texas
  • Utah
  • Vermont
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming


Sector information

Unique applications:

TOTAL RETAIL® integrates business processes
across all operational departments and divisions:
Stores, Buyers, Finance, Operations, and
eCommerce with fully integrated real-time stock
position and product fulfillment.

Dynamically updated across the enterprise,
centralized information on demand helps you
increase profitability through detailed market
analysis, improved category development, trend
recognition, forecasting and inventory management.

Magstar's Real-Time Interactive POS and
integrated eCommerce application provide up-to-
the-second stock position and merchandise
fulfillment. Real-Time Interactive POS can be
implemented in any TCP/IP compliant Local Area
Network (LAN) and/or Wide Area Networks (WAN):
EtherNet, Datapac, Frame Relay, Micro wave,
Internet, etc.

TOTAL RETAIL® captures customer information at
every point of contact to enable proactive
customer relation management.

Key / Major clients:

Automotive Art, The Hudson's Bay Company (Fields
Stores division), Chintz & Company (home décor),
The Bartell Drug Company, Pharmacy2, the Liquor Control Board of Ontario, the Nova Scotia Liquor Commission, Minit of Canada (House of Knives, Things Engraved), Riordans Sports / BoardZone, Weall &
Cullen Garden Centres, Sam’s Wine & Spirits, Vincor International (The Wine Rack), Party Packagers, Big Al's Aquarium Services, Wally's Wine, Wine Library

Success stories:

The Liquor Control Board of Ontario: Magstar
system for the LCBO helps customer service
representatives track customers:

Tilley Endurables, Toronto Canada:
Tilly is a multi-channel enterprise with strong catalog/mail order, plus retail locations, manufacturing, and wholesale.

Big Al's Aquarium Services, Woodbridge, Canada
Big Al's is a multi-channel retailer with stong eCommerce activity as well as corporate and Franchised locations operating in the USA and Canada.


See Success Stories above.
We would be pleased to provide customer
references upon request.

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