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Last Updated: 2013-01-11

Belding Skills Training and Development

Company information

Logo  
 
Legal Name:   The Belding Group of Companies Inc.
Operating Name:   Belding Skills Training and Development
Alternate Name:   Belding Skills Training & Development
Alternate Name:   RetailTrack Mystery Shopping
 
Mailing Address
370-300 Earl Grey Dr.
KANATA, Ontario
K2T 1C1
Location Address
370-300 Earl Grey Dr.
KANATA, Ontario
K2T 1C1
 
Telephone: (613) 836-3559
Toll Free Phone: 1-800-576-6860
Fax: (613) 836-5079
Email: info@beldingskills.com
Website URL: http://www.beldingskills.com 
 
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Contact information

 
Shaun Belding
  Title:   President
  Telephone:   (613) 836-6052
  Fax:   (613) 836-5079
 
 
Yvette Guay
  Title:   Vice President
  Area of Responsibility:   Research/Development/Engineering
  Telephone:   (613) 836-3559
 
 
Margo Belding
  Title:   Director
  Area of Responsibility:   Management Executive
  Telephone:   (613) 836-3559
 

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Company description

 
The Belding Group of Companies has two divisions. Belding Skills Training & Development is a global customer service, customer service leadership, and teambuilding training company. RetailTrack Mystery Shopping is a provider of Customer Service Mystery Shopping services thoughout North America  
Country of Ownership: Canada  
Year Established: 1991
Exporting: Yes  
Primary Industry (NAICS): 611430 - Professional and Management Development Training
Alternate Industries (NAICS): 541619 - Other Management Consulting Services
541910 - Marketing Research and Public Opinion Polling
Primary Business Activity: Services  

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Product / Service / Licensing

 
Service Name: Conflict resolution training
 
 
Service Name: Customer Service Leadership Training
 
 
Service Name: Customer service training
 
Customized, in-house, world class customer service training seminars and workshops
 
Service Name: Dealing with Difficult Situations Training
 
Belding is one of the world leaders in training for dealing with difficult people - customers, coworkers, employees, etc.
 
Service Name: RetailTrack Mystery Shopping
 
Retail and call center mystery shopping services
 
FSC Code: U000-Educational and Training Services
U001-Lectures For Training
U004-Scientific and Management Education
U008-Training/Curriculum Development
U099-Other Education and Training Services

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Market profile

Alliances:

  • Financial
  • Sales/Marketing
  • Technology

Industry sector market interests:

  • Consumer Products
  • Culture
  • Environment
  • Information Technology and Telecommunications
  • Manufacturing
  • Service Industry
  • Tourism
  • Transportation
  • Wholesale/Retail
  • Aerospace
  • Defence
  • Automotive
  • Food and Beverage Manufacturing
  • Textile and Clothing

Geographic markets:

Export experience:
  • Malaysia
  • Illinois
Actively pursuing:
  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia, Plurinational State of
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa Rica
  • Côte d'Ivoire
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Holy See (Vatican City State)
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran, Islamic Republic of
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, Democratic People's Republic of
  • Korea, Republic of
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia, The Former Yugoslav Republic of
  • Madagascar
  • Malawi
  • Maldives
  • Mali
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia, Federated States of
  • Moldova, Republic of
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Réunion
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Helena, Ascension and Tristan da Cunha
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian Arab Republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • United States Minor Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela, Bolivarian Republic of
  • Viet Nam
  • Virgin Islands (British)
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

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Sector information

Key / Major clients:

Department of Justice
Office of the Fire Marshall
Office of the Superintendent of Financial Institutions
Cadillac Fairview Corporation
BP Energy Resources
Bell Canada

Success stories:

World-Class Customer Service workshop won an International MAXI award in 2006

Testimonial:

Testimonials can be found at: http://www.beldingskills.com/testimonials.htm
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