Last Updated: 2012-03-01

ISONORM Consulting Group inc

Company information

Legal Name:   ISONORM Consulting Group inc
Operating Name:   ISONORM Consulting Group inc
Alternate Name:   ISONORM
Alternate Name:   ISONORM Consulting Group inc
Mailing Address 340, rue des Bouleaux SAINTE-JULIE, Quebec J3E 3K5	Location Address 340, rue des Bouleaux SAINTE-JULIE, Quebec J3E 3K5
Telephone: (450) 922-4117
Fax: (450) 922-5767
Email: info@isonorm.com
Website URL: http://www.isonorm.com

Contact information

Francine Messier
	Title:   Admin/Exec Assistant
	Area of Responsibility:   Administrative Services
	Telephone:   (450) 922-4117
	Fax:   (450) 922-5767
François Ostiguy
	Title:   Controller
	Area of Responsibility:   Finance/Accounting
	Telephone:   (450) 922-4117
	Fax:   (450) 922-4117
Gérard Blin
	Title:   Consultant
	Area of Responsibility:   Management Executive
	Telephone:   (450) 922-4117
	Fax:   (450) 922-5767
	Email:   info@isonorm.com

Company description

MISSION: « To coach from A to Z, the improvement and certification projects of the performances of various public and private organizations including laboratories in order to help them to gain a crucial competitive advantage in the global market, i.e. to better manage their skills and their new corporate social responsibilities with respect to the management of the Quality, the Occupational Safety, the Food Safety and the Environment » COMPANY PROFILE: Founded in 1991 at Montreal by Gerard Blin after a 17 years carreer as executive director for several multinational companies in Canada, mainly as Quality Corporate Director reporting to the President. We employ up to a dozen of salaried or contractual Canadian Associates who are mostly issued from our large business network including several Quebec Quality Practioners. We also work on a business opportunity basis, with an international network of Affiliates located in France, North Africa and Argentina which are sharing our fundamental following business values. FUNDAMENTAL VALUES: 1-Competence in the first place; 2-Credibility as acquired by a long practice on the ground; 3-Integrity as a good mean to obtain a fair profit; 4-Durability favoring the sustainable maanagement methods instead of the illusions of the latest fashion; 5-Pleasure to be useful advising the largest organizations and the smallest who are seeking for business excellence. «If you can walk with kings nor lose keep the common touch and which is more, you'll be à Man, my son ! » Rudyard Kipling.
Country of Ownership:	Canada
Year Established:	1991
Exporting:	Yes
Primary Industry (NAICS):	611430 - Professional and Management Development Training
Alternate Industries (NAICS):	541510 - Computer Systems Design and Related Services 541611 - Administrative Management and General Management Consulting Services 541612 - Human Resources Consulting Services 541990 - All Other Professional, Scientific and Technical Services
Primary Business Activity:	Services
Total Sales ($CDN):	$200,000 to $499,999
Export Sales ($CDN):	$100,000 to $199,999
Number of Employees:	6

Product / Service / Licensing

Service Name:	Certification of the performances of the organizations
We are coaching from A to Z, the CERTIFICATION projects of the organizations helping them to implement various tailorised management systems then submitting the results obtained with our help to an independent third-party (registar) for the final registration. We are covering the following certifiable or regulatory systems: 1- QUALITY Management Systems (QMS) All certifiable systems by a third-party for the Products/Services of public and private sectors (automotive, aerospatial, telecommunication, medical instruments, printing, packaging, transportation, engineering, designing, information technology, import/export, services providers,etc); 2- ENVIRONMENTAL Management Systems (EMS) All certifiable systems by a third-party for the manufacturing, forest and farming environments including the traceabilities as required, the integrated systems of the Sustainable Development and of the Social Responsibility of the enterprise, the system LEED of the buildings sector, the systems for the regulatory environmental conformance of the manufacturing, forest, agricultural operations which are detrimental to the Environment including these contributing to the Climate changes. 3- SAFETY Management Systems (SMS) Certifiable systems by a third-party for Agri-Food Safety (HACCP) including the traceabilities when required, Occupational Safety & Health, Industrials Processes Dependability, Information Security, US Custom Security (C-TPAT) and the systems for the regulatory continual conformance to the provisions taken for obtaining the miscellaneous PRODUCT LABELS (organic products, origin and other value added identification). 4- COMPETENCY Management System for laboratory A certifiable system by third-party of the competency of the laboratories (Chemical and Microbiological Analysis, Physical and Calibration Tests). This system is available at an affordable cost in Canada and worldwide when the SCC (or any other Accreditation body) is not mandatory and when a voluntary certification by a third-party is an added value for the customer). 5- BUSINESS Management Systems All certifiable systems by a third-party of the Business Continuity (Risk management, BCM, FMEA, Urgency plan, etc) and the miscellaneous National Awards for Business Excellence in the world (Malcolm Baldrige Award , Prix européen et canadien de la qualité, etc). 6- PRODUCT CERTIFICATION Systems All mandatory identification systems of the regulatory conformance of PRODUCTS, which are necessary in order to obtain the export and distribution license in Canada and in Europe (CSA and CE markings, RoHS, Weee, ATEX, etc).
Service Name:	Consultancy in Management Systems
1- Coaching of the IMPROVEMENT projects of the performances of the organizations; 2- Coaching of the CERTIFICATION projects of the performances of the organizations;
Service Name:	EDM and Workflow solutions
IDMS v.01: basic «Isonorm Documentation Management System» using MS Office with limited data integration, a economical way for small business sector; IDMS v.02: «Isonorm Documentation Management System», an advanced solution driven by Prismasuite (Ennov). Its poweful data base allows a large scale data integration originating from several distant sites. It's actually, one of the best KM solution (Knowledge Management) for the multinational companies.
Service Name:	Improvement of the performances of the organizations
We are coaching the IMPROVEMENT projects of the performances of the organizations (QUALITY-ENVIRONMENT-SECURITY-GOVERNANCE) introducing the following MANAGEMENT TOOLS: 1- TQM tools (Total or Holistic Quality Management) Six Sigma, Lean, Kaizen, 5S, SPC, Continuous Improvement, System and Process Approach, Standardization, etc); 2- Automated documentation tools (Electronic Document Management ) Supplying and installing on a turn key job basis, our own solution IDMS (Isonorm Documentation Management System) either with the program MS Office (a manual solution without ACCESS and without any data base) either with PrismaSuite/Ennov5 (a complete automated solution of EDM/Workflow with a powerful data basis); 3- HRM tools (Human Ressource Management) Competencies assessment, recruitment, training, awareness, accountability, organizational development, results oriented management, participative management, team work; 4- Tools for a Sustainable Dévelopment; Dynamic integration of QMS (Products/Services), EMS (Environment), SMS (Security & Health), CSR (Corporate Social Responsibility), CEC (Corporate Ethical Code, SA 8000), CGC (Corporate Governing Code, SOX & C198 & ISO) within a contexte of continuous improvement and standardization.
Service Name:	Training in Management Systems
On site private and tailorized training for the entreprises
Service Name:	Accompagnement (Coaching) des mises en oeuvre
Service Name:	Audit interne de systèmes en impartition

Technology profile

Intranet 4 stations
High speed access
All peripherics including dual screen & webcam
Site web.com
MS Office
Simple Accounting

Market profile

Alliances:

• Technology

Strategic alliances:

Competence sharing and transfert only

Industry sector market interests:

• Agriculture
• Construction
• Consumer Products
• Forestry
• Information Technology and Telecommunications
• Manufacturing
• Medical/Biotechnology/Chemical
• Mining/Petroleum/Gas
• Service Industry
• Tourism
• Transportation
• Food and Beverage Manufacturing
• Furniture and Wood Product
• Pulp and Paper
• Plastics and Rubber Products
• Primary and Fabricated Metal

Geographic markets:

Export experience:

• Algeria
• Argentina
• France
• Morocco
• Tunisia

Actively pursuing:

• Antigua and Barbuda
• Benin
• Burkina Faso
• Chile
• China
• Costa Rica
• Dominican Republic
• Ecuador
• El Salvador
• French Polynesia
• Gambia
• Guadeloupe
• Guinea
• Guinea-Bissau
• Hong Kong
• Japan
• Madagascar
• Martinique
• Netherlands Antilles
• Réunion
• Senegal
• Seychelles
• South Africa
• Switzerland
• Taiwan
• Turks and Caicos Islands
• United States
• Viet Nam

Sector information

Total plant size:

Distribution of employees

bilingual (FR-EN)

Unique applications:

------ Improvement of the performances in the public sector in 2005 ------------------------------------------------------

FOR THE QUEBEC MINISTRY OF AGRICULTURE, FISHERIES AND FOOD (MAPAQ) AND ITS CONSEIL DES APPELLATIONS AGROALIMENTAIRES DU QUÉBEC (CAAQ)

Our consulting team has guided and supplied all necessary support in order to fully succeed the IMPROVEMENT project of this organization, which is providing accreditation services through its CONSEIL DES APPELLATIONS AGROALIMENTAIRES DU QUÉBEC (CAAQ), especially in the Organic Foods sector.

After an initial complete review of the existing applicable regulations relating to the Accreditation Body (CAAQ) responsible for the accreditation of the Conformity Assessment Bodies (CAB) in Quebec, we have elaborated a Quality Management System (QMS) to manage the accreditation services including a code for conducting assessment of CAB, integrating the various requirements of:
- the existing applicable Laws and Regulations;
- the International Standard ISO 17001:2004;
- the good practices for conducting assessment of CAB;
- the information technology to manage the huge amount of the existing documented data.

Our initiatives during 3 months with a team composed of two (2) dedicated resources (one consultant and one assistant) have resulted in:
- a first update of all the regulations relevant to the CAAQ since 2000-02-01 ;
- a more productive management of the huge amount of documents with the Isonorm-DMS technology;

------- Do not hesitate to check our reference with the General Manager of CAAQ at the internet address below -----------------------------------------------------------------
« dpb@caaq.org »
***

Key / Major clients:

See the comprehensive list of our customers at the page « OUR DIVERSIFIED CLIENTELE » of our web site :
« www.isonorm.com »

Success stories:

------- Certification of the performances in the private sector in 2006 ------------------------------------------------------

FOR CHANTIER CHIBOUGAMAU LTD AND NORDIC ENGINEERED WOODS

Our consulting team has guided and supplied all necessary support in order to fully succeed the IMPLEMENTATION AND THE CERTIFICATION project of the new performances of this organization which is from now on, manufacturing timber structural trusses for buildings, bridges, architectured constructions, etc...mainly, glued and laminated beams and columns and I-beams, in its Chibougamau plant located in the James Bay region (North of Quebec).

CHANTIERS CHIBOUGAMAU is also providing the engineering and distribution services through its affiliate NORDIC ENGINEERED WOODS, located in Dorval (QC).

Our initiatives during 24 months with a team composed of two (2) dedicated resources (one consultant and one assistant), have resulted in:
- the introduction of a more effective and efficient management tool adapted to the new vocation of the enterprise (2nd wood transformation);
- a comprehensive implementation of a lean but effective Quality Management System (QMS) within both companies;
- a proven improvement of the quality of products and services (distibution and design) and a better management of the Human Resources;
- a certification of the compliance with the requirements of ISO 9001:2000, obtained from an independent, neutral and international registrar in june 2006;
- a more productive management of the existing documents with the Isonorm-DMS technology;
- and finally the recognition of the effective gains and results by the top management.

------- Do not hesitate to check our reference with CHANTIERS CHIBOUGAMAU LTED at the internet address below ----------------------
« danielturcotte@chiboucom »
***

Testimonial:

Do not hesitate to communicate with the representative of our customer at the Email address indicated at the end of each description project.

International capital projects:

-------- Improvement of the performances in the public and international sector in 2004 --------------------------------

FOR THE MINISTRY OF TRADE OF ALGERIA AND ITS ALGERIAN CENTER FOR QUALITY CONTROL AND PACKAGING (ACQCE)

Our consulting team has guided and supplied all necessary support in order to fully succeed the IMPROVEMENT project of this public organization which is providing all microbiological and physical-chemistry analyses to the Commercial Frauds Inspection division of the Ministry of Trade of Algeria through its national network of 20 laboratories which constitutes the ACQCE.

After an extensive diagnosis of the existing situation on the four (4) main sites scattered throughout all the Algerian territory, we have provided the training of 350 peoples and all necessary support from a to z, in order to improve the following areas:
- Managerial and administrative competences of the Head Office and the four (4) principal laboratories (Alger, Constantine, Ouargla and Oran);
- Risk Management with the AMDEC/FMEA tool;
- Occupational Heath and Safety of the laboratory workers (Safety Management System, SMS);
- Quality Management System (QMS) for the microbiological and physical-chemistry analyses;
- Environmental Management System (EMS) of the 4 pilot laboratories;
- Optimization of the existing IT with the Isonorm-DMS technology.

Our initiatives during 16 months with a team composed of six (6) dedicated Canadian resources (one project manager, four consulting and training engineers and one assistant), have resulted in:
- a clear improvement of the competence of the concerned ACQCE laboratories;
- a certification of the compliance with the requirements of ISO 17025:1999, obtained from an independent, neutral and international registrar in November 2004;
- a modern management of the certified documentation with the Isonorm-DMS technology;
- a better recognition of the quality of the Algerian exported goods (ACQCE inspected);
- and finally the recognition of the effective results by the Algerian Authorities, the Canadian Funds Managing firm (CRC SOGEMA) and the financing organization (CIDA, Canadian International Development Agency).

------- Do not hesitate to check our reference with CRC SOGEMA at the internet address below ----------------------
« larocqueg@crcsogema.com »
***