Last Updated: 2011-12-15

Gloo International

Company information

Legal Name:   Gloo International
Operating Name:   Gloo International
Mailing Address 10 - 1101 - 8th Ave W VANCOUVER, British Columbia V6H 1C5	Location Address 10 - 1101 - 8th Ave W VANCOUVER, British Columbia V6H 1C5
Telephone: (604) 730-0508
Email: lorin@gloo.biz
Website URL: http://gloo.biz

Contact information

Lorin Bourassa
	Title:   Owner
	Area of Responsibility:   Customer Service Domestic Sales & Marketing Management Executive
	Telephone:   (604) 730-0508
	Email:   lorin@gloo.biz

Company description

Provider of online affordable business productivity and collaboration applications and related services.
Country of Ownership:	Canada
Year Established:	2010
Exporting:	Yes
Primary Industry (NAICS):	541510 - Computer Systems Design and Related Services
Primary Business Activity:	Services
Total Sales ($CDN):	$1 to $99,999
Export Sales ($CDN):	$1 to $99,999
Number of Employees:	1

Product / Service / Licensing

Product Name:	Zoho Assist
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer approves access, control the remote computer as if it were in front of you, provide fast support and impress, without leaving your seat. Moreover, with online remote support you save time and all that money involved in travel. FEATURES Easy Connection Options: Make remote connections in moments with any of the three easiest connection options and get going with your remote support. Firewall/Proxy Transparency: No need to know any IP address or configure firewalls, proxies or NAT to make remote connections possible. Built-in File Transfer: Share and exchange files of any type, install updates and patches, get remote PC logs, send instructive documents. Industry Standard Security: All sessions are activated only upon client approval and all data transmissions take place through SSL/128-bit AES encryption. >> Web Browser Access: Manage remote sessions entirely from your respective web browsers and keep your average PC using customers at ease. Remote PC Diagnostics: Get comprehensive technical information about the remote PC instantly with the integrated Remote PC Diagnostics functionality. BENEFITS * Easy connectivity - connect with your clients in moments with easy connection options using a session-id. * Internet protection friendly - works with firewalls, proxies and NAT. No need to know any IP address to enable connection. * Secure sessions - activated only upon client approval with SSL/AES encrypted transmissions. * Browser-based option - you and your customers can manage a remote session entirely from your respective web browsers. * Common interface - to fit every sector, no confusing separate packages or pricing schemes. * Most cost effective - unquestionably so with a completely free one-to-one version and just a few dollars per month for additional technicians. WHO USES ZOHO ASSIST? * IT industry personnel - help desk/support, consultants, managers. * Customer support team - of any concern whose clients and employees utilize computer applications. * Teachers, trainers and employers - in various professions for online remote training sessions. * Everyday computer users - in providing remote assistance to a friend or relative with their computer issues.
Product Name:	Zoho Business
Affordable Email Hosting and Document Management Email Hosting: Zoho Business offers an affordable email hosting service empowering your business with personalized mail addresses. Document Management: Zoho Business offers real-time document editing and versioning support to manage your documents effectively and easily. Domain & Portal Creation: Create your own portal or register/add your own domain to Zoho Business to strengthen your business identity online. Calendar: With the customizable Zoho Calendar manage not only your personal events, but also schedule your group events easily. Collaborative Messaging: Offers instant chat for you to take quick decisions and avoid long emailing. Application Integration: Add and launch any application within Zoho Business that helps to further promote your business activities.
Product Name:	Zoho Challenge
Zoho Challenge is a powerful, feature-rich software that automates and streamlines online test creation, distribution and evaluation/scoring process. Zoho Challenge is ideal for Schools, Teachers, Coaching Centers and Organizations to quickly and efficiently administer tests for students, employees and candidates. Who Uses Zoho Challenge? Teachers and Trainers Train students, schedule repetitive practice tests and monitor their progress - Features like time restricted online tests, coded tests, automatic evaluation, rank ordering, candidate performance profile make Zoho Challenge the ideal platform for hosting online tests Schools, Coaching Centers and Continuous learning The key is to train and evaluate multiple candidates - sometimes repeatedly. With Zoho Challenge scheduled online tests to multiple student batches, and if the automatic evaluation is not enough, invite multiple evaluators - and share answer keys to aid consistent evaluation. Evaluate and Profile Job Applicants Setup online tests to screen your job applicants. Zoho Challenge can deliver online tests with random questions chosen from question banks based on different criteria. Features like IP restricted tests help you control who accesses your online tests. Study Groups and Peer Groups It is all about having a large question database and repetitive tests to hone skills. With Zoho Challenge, create multiple question banks contributed by several people. Schedule random quizzes so you can practice at your convenience. You also get to compare your answers against a pre-coded key.
Product Name:	Zoho Creator
Zoho Creator is database software that provides individuals, small businesses and large dorporations a secure platform to create online database applications.
Product Name:	Zoho CRM
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. FEATURES Sales & Marketing: Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, leads, sales pipeline, forecasts, etc. CRM with Email With the Zoho Mail add-on you can track all your customers email correspondence inside Zoho CRM. Plug-in for Microsoft Outlook & Office Improve business productivity by synchronizing contacts and creating mail merge docs. Inventory Management Zoho CRM empowers you to complete the post-sales activities with an integrated inventory management system. CRM API for Third-party Integration Developer API for integrating CRM modules with third-party business applications such as accounting, ERP, etc. Extensive Product Customization Drag-and-drop UI tools for customizing Zoho CRM as per your business process. Role-based Security Zoho CRM empowers you to control the CRM data access based on users' job role in your organization hierarchy. Reports & Dashboards Zoho CRM helps you to analyze sales & marketing trends and key CRM metrics by reports and dashboards. BENEFITS 1. Award-winning, complete CRM solution. Zoho CRM offers all the modules and tools that you might need to run your sales & marketing. 2. Value for your money. We not only provide a great CRM solution, but also have a great price too. Professional Editon is only $12 /month, per user. No strings attached! 3. No long term contracts, pay as you go. You are not bound by any long, yearly contracts. You have the flexibility of paying monthly, quarterly or yearly. 4. It's all hosted. When you choose Zoho CRM, we do the hard work for you. You do not have to buy expensive servers, software, backup solutions, etc. Just focus on selling and leave the rest to us. 5. Ease of Customization. We understand your need to customize our service to your specific needs. Our drag-and-drop customization helps you get things done fast. 6. It's not just CRM. When you create a Zoho CRM account, you also get access to the Zoho suite of products - from online storage and web meetings to other business products, such as project management, invoices and more.
Product Name:	Zoho Discussions
Zoho Discussions is an online forums software that helps you to create external and internal communities where problems are solved, topics are discussed and ideas are exchanged. Customer support forums where solutions come from support reps and customers alike; Ideas forums where customers can make their voices heard; Employee forums for having important conversations in a better environment. Customer Engagement and Support Forums: With Zoho Discussions you can reduce your support costs on customer queries and discover a motivated, self-supporting customer. Community-Powered Innovation: Innovation starts with knowing what to solve. Battle the "how" with your team from "what" your customers provide - all on Zoho Discussions! Intranets, Employees and Private Groups too: Employee Engagement...Focus Groups... Select Audience Discussions - Different Folks, Different Strokes! Do it all with Zoho Discussions and its conversation grouping features.
Product Name:	Zoho Invoice
Zoho Invoice is an easy-to-use online invoicing software that helps you send invoices for your projects and customer expenses, receive payments and track the overall health of your business quickly and efficiently. It makes invoicing and following-up really easy - reducing the time it takes you to manage the paperwork and get paid, so you can remain focused on your customers and your business. 1. Manage Invoices Online: Create and send professional invoices. Track them and follow up for payment. Let your invoices look great; decide their look and feel by using our default templates or design one that matches your corporate identity. 2. Track Expenses: Get an accurate picture of your financial position by recording expenses. Invoice the reimbursable expenses, such as travel or materials, to your clients with ease and get them reimbursed. 3. Invoice in Multiple Currencies and Languages: Transact globally with Zoho Invoice's multi-currency and multi-lingual capabilities. Record foreign currency invoices and expenses without compromising on decimal precision. Send a Facture to your French client and a Rechnung to your German customer. 4. Accept Payments Online: What good is sending invoices if you don't get paid? Use Zoho Invoice and get paid faster. Encourage your customers to pay online using popular gateways like Paypal. Track over-payments and customer advances by recording customer credits. 5. Stay on Top of Your Business: Our reports offer critical insights into how your business is doing. See what sells most, who are your top paying customers, the average time it takes your customers to pay and who owes you what and when. 6. Invite, Share and Collaborate: Having a lot of invoicing to do can only be a good thing! But you need not do all of that yourself. Zoho Invoice support multiple users with different permissions, so you can delegate some of the workload. 7. Safe and secure: Our servers are housed in most secure data centers. We use 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data. Your data is regularly backed up and replicated across secure locations. 8. Remain in control of your data: Use our APIs to mash up Zoho Invoice with any of your business applications. You also have complete freedom to import or export your data from the system whenever you want. 9. Access anywhere, anytime: Traveling for business or pleasure? You can access your data anywhere, anytime. All you need is a web browser and an internet connection. Its that simple!
Product Name:	Zoho People
Affordable On-Demand Human Resources Information System Employee portal: Record all your employees basic demographic data and key HR data for government compliance & reporting. Self service: Increase data accuracy by allowing Managers and Employees to manage themselves their team data and own data. Drag & drop customization: Just drag & drop to create custom forms & to add unlimited fields of different types to customize pre-built forms. Organization chart: View the employee reporting hierarchy as a tree view. Checklist for business process: Trigger sequence of tasks on a specific action like create/edit/approve of a request to complete a business process.
Product Name:	Zoho Projects
Zoho Projects is a web based project management, collaboration and issue tracking software that allows teams to collaborate and get things done. Planning and Tracking helps you keep your project on schedule. Collaboration helps improve the communication within the team and keep everyone on the same page. And the new Bug Tracking module helps your team iron out the very last details. 1. Task Management: Keep your projects organized with milestones. Set dependencies for your tasks, assign ownership and priorities. With Zoho Projects planning your projects becomes a snap. 2. Bug Tracking Software: Our bug tracker combines a clean interface to organise issues with customisable workflows, set business rules and fix bugs which makes bug tracking painless and simple. 3. Time Tracking Software: With timesheets you can record your working hours, export data and quickly generate reports in no time. But it doesn't stop there you can send invoice and follow your clients for payments. 4. Project Reports (Gantt Charts): Our reports visually represents how your team is progressing against pre-defined goals. You can track and report exactly how much time you're spending on what tasks for which clients. 5. Project Calendar & Meetings: Project Calendar gives you the power to revolutionize the way your project team works. In additon, you can schedule meetings, gather notes, post links all from within Zoho Projects. 6. Online Project Chat: The always-on built-in chat room allows everyone on the project to quickly come together to discuss important topics and make decision faster. Best of all, it runs entirely on your browser. 7. Project Wiki (Intranet): Wikis offer a simple and quick way for anyone to create web pages and publish them for anyone to see. Zoho Projects offers an integrated wiki interface for your projects with seamless navigation. 8. Document Management: Documents area provides a centralized place where you can store and organize files in folders. You can tag your files with intuitive labels and keep track of changes with the version history.
Product Name:	Zoho Recruit
Online Applicant Tracking System Zoho Recruit is an easy-to-use Applicant Tracking System that helps staffing agencies and recruiting departments track job openings, resumes, candidates and contacts more quickly and efficiently. Zoho Recruit allows you to spend less time on the process and more time on what you do best: getting the right candidate. Applicant Tracking System for Staffing Agencies and Independent Recruiters Zoho Recruit empowers staffing and recruiting agencies with a complete applicant tracking functionality in every step of staffing and recruiting process, right from sourcing to hiring candidates. Applicant Tracking System for HR Departments Zoho Recruit automates and streamlines the entire in-house hiring process, which enables you to acquire the right talent in a short span of time.
Product Name:	Zoho Reports
Zoho Reports is an online reporting and business intelligence service that helps you get new insights on your business information. It allows you to easily create and share powerful reports in minutes with no IT help. Upload Any Data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files). Or add data directly using a 'Spreadsheet-like' interface. Push Data to Zoho Reports from your applications Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases for reporting and analysis. Visually Analyze Data using Zoho Reports Visual Analysis: Visually analyze and build insightful reports and dashboards with easy drag-and-drop interface... no IT help required! Zoho Reports offers a Good Variety of Reporting Components Wide range of Reporting components: Use a wide variety of charts, pivot tables and tabular view components to build reports Zoho Reports is suitable for Collaborative Analytics: Develop reports together with your colleagues. Share with each other for better decision making. Easy Embedding of Reports AnywhereEmbed Reports Anywhere: Embed your reports across Websites, Blogs and Applications for wider consumption. Query using SQL dialects/syntaxQuery with SQL: Create powerful and flexible reports with SQL Queries written in any database dialect/syntax you know. Zoho Reports is Highly Secure Highly Secure: Governed by strong Zoho Security Practices, including support for a secure encrypted connection.
Service Name:	Professional Services
Gloo International offers fit analysis, data import, implementation, configuration, customization, integration, training and other related services to complement our systems.

Market profile

Industry sector market interests:

• Agriculture
• Construction
• Consumer Products
• Culture
• Environment
• Fishery
• Forestry
• Information Technology and Telecommunications
• Manufacturing
• Medical/Biotechnology/Chemical
• Mining/Petroleum/Gas
• Service Industry
• Tourism
• Transportation
• Wholesale/Retail
• Aerospace
• Defence
• Automotive
• Food and Beverage Manufacturing
• Furniture and Wood Product
• Pulp and Paper
• Plastics and Rubber Products
• Primary and Fabricated Metal
• Electrical Equipment
• Textile and Clothing

Geographic markets:

Actively pursuing:

• Canada
• Switzerland
• United States