Jacques Saint-Amant
Option consommateurs
2006
This report analyses the current state of financial consumer protection in Canada as it relates to the regulation of electronic transactions, focusing on credit card use, preauthorized payments, and cash advances. The report argues that consumers are generally unaware of the protection and rights awarded to them. They therefore cannot make a completely enlightened decision about the means of payment they should choose in any given situation. Such gaps at the information level inevitably result in dysfunctions in the market.
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French (PDF document)
OCA Funded ResearchThis research received funding support through the Office of Consumer Affairs' Contributions Program.
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Source: Consumer Policy Research Database