Confusion and devaluation: the Canadian system of credit card cash advances (in French only)


Jacques Saint-Amant


Option consommateurs




This report analyses the current state of financial consumer protection in Canada as it relates to the regulation of electronic transactions, focusing on credit card use, preauthorized payments, and cash advances. The report argues that consumers are generally unaware of the protection and rights awarded to them. They therefore cannot make a completely enlightened decision about the means of payment they should choose in any given situation. Such gaps at the information level inevitably result in dysfunctions in the market.

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French only

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

50 Sainte-Catherine street West, Suite 440
Montreal, Quebec
H2X 3V4
(514) 598-7288
(514) 598-8511

Source: Consumer Policy Research Database

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