Les délais de mise à disposition des fonds imposés au Canada : l'occasion d'un froid entre banquiers et consommateurs (in French only)


Option consommateurs




This report explores the subject of imposing delays on cheques at financial institutions, for which Option consommateurs can see no justification. Acting as a new client who wanted to deposit a pay cheque, the researchers studied 38 financial institutions in Montréal, and 39 agencies in Toronto; they discovered frequently that a freeze of five to six days, depending on the discretion of the individual branch, was placed on their cheques. Option consommateur makes several recommendations to financial institutions, governments, and consumers, including: establishing clear, uniform, reasonable and public policies regarding the depositing of funds, fixing a maximum delay on the freezing of those funds, and inquiring at the branch about the reasons behind the delay.

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French only

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

50 Sainte-Catherine street West, Suite 440
Montreal, Quebec
H2X 3V4
(514) 598-7288
(514) 598-8511

Source: Consumer Policy Research Database

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