Consumer Protection in Canada and the European Union: A Comparison


Esteban Uribe


Public Interest Advocacy Centre (PIAC)




This study uses the European Commission document, “Ten Basic Principles of
Consumer Protection”, a principal source of consumer rights and protections in the
European Community, and attempts to compare the content and effect of those
provisions with parallel provisions existing in Canadian federal and provincial
jurisdictions. The process of study and comparison shows that there are key differences
in the policy approaches and levels of guarantees that EU and Canadian jurisdictions
provide their constituents. In particular, this study will review the efforts by Canadian
and European authorities to avoid or correct market anomalies or market failure
whenever industry suppliers and producers fail to deliver on price or quality standards,
or otherwise engage in unfair marketplace practices toward consumers.

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Contact information

Public Interest Advocacy Centre (PIAC)
285 McLeod Street, Suite 200
Ottawa, ON   K2P 1A1
(613) 562-4002
(613) 562-0007

Source: Consumer Policy Research Database

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