Consumers Council of Canada (CCC)
2011
This research sought to answer the following questions: What are key issues for consumers in the management of their online reputation? What information is misused and how? What prompts consumers to seek such repair? What organizations or services do repair? What services are provided? What is the Value to the Consumer? What, if any, are the problematic practices of these organization's and this industry? What can consumers do to maintain and repair their online reputations?
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OCA Funded ResearchThis research received funding support through the Office of Consumer Affairs' Contributions Program.
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Source: Consumer Policy Research Database