Service Standards for High-Volume Regulatory Autorizations

Service standards publicly state the level of performance that citizens can reasonably expect to encounter from Industry Canada under normal circumstances.

Timely service standards for high-volume regulatory authorizations clarify expectations and increase predicitability in the federal regulatory system. They benefit many Canadians, particularly business, who must seek permission from the federal government to either conduct a regulated activity or be exempt from it.

The following is a list of new Industry Canada service standards for high-volume regulatory autorizations:

• Service Standard for Issuance of Radio Operator Certificates - Applications for the issuance of a new Amateur Radio Operator Certificate or a new Professional Radio Operator Certificate (class GOC, ROC-MC or ROC-A) will be processed within four (4) weeks.

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For more Information

• Government-Wide Forward Regulatory Plans
• The Cabinet Directive on Regulatory Management
• The Red Tape Reduction Action Plan
• The Canada - United States Regulatory Cooperation Council

To learn about upcoming or ongoing consultation on proposed federal regulations, visit the Canada Gazette and the Consulting with Canadians websites.