BizPaL Fact Sheet

What is it?

BizPaL is a web-based service that allows business clients to easily generate a customized list of the permits and licences they require from all levels of government.

Who?

The BizPaL service is currently operating in more than 600 jurisdictions across Canada and continues to expand rapidly.

Why?

Problem:

Entrepreneurs must go to many different departments within multiple levels of government to find out what permits and licences they need for their business, never being sure if they have missed something.

Solution:

BizPaL provides businesses a way to identify their entire permit and licence requirements from every level and department of government at one time through the website of any partner jurisdiction of their choice, saving them time and money. As BizPaL is a self-service tool, governments are able to redirect valuable client service resources. The collaboration within and between governments that is at the core of the BizPaL service will ultimately lead to more streamlined and efficient government services.

How?

BizPaL provides an easy to use, ‘no wrong door’ service allowing users to obtain permit and licence information. Based on information provided by the client, BizPaL will automatically generate a list of permits and licences from all levels of government (federal, provincial, territorial and municipal) with basic information on each, as well as links to government sites where users can learn more and, in some cases, apply online. BizPaL also provides all government jurisdictions with a comprehensive on-line administration tool to manage their permit and licence information in a coordinated fashion.

When?

The BizPaL Pilot Project was completed with the lead group of participating governments launching the service in December 2005 through the first half of 2006. BizPaL is now moving into sustainable program mode and rapidly expanding to other governments across Canada.