Management Response and Action Plan

For follow-up purposes - Detailed actions to address the recommendations in the report

Recommendation Planned Action on the Recommendation Responsible Official (position) Target completion date

ISED should work with Futurpreneur to establish a robust performance measurement regime that clearly defines short-, medium- and long-term outcomes, collects data on established metrics and considers additional indicators related to skills acquired by young entrepreneurs, in addition to the success of Futurpreneur businesses.

ISED will:

 

 

  • Collaborate with Futurpreneur to develop and validate a logic model that clearly articulates the short-, medium- and longer-term outcomes Futurpreneur seeks to achieve.

Director General, Small Business Branch, Innovation, Science and Economic Development Canada (ISED)

September 30, 2019

  • Work with Futurpreneur to establish qualitative and quantitative performance indicators for each of its expected outcomes, including consideration of measures of skills acquired by young entrepreneurs.

Director General, Small Business Branch, Innovation, Science and Economic Development Canada (ISED)

September 30, 2019

  • Work with Futurpreneur to implement a data tracking process (data sources and responsibilities for data collection) and a mechanism to allow ISED to receive data from Futurpreneur.

Director General, Small Business Branch, Innovation, Science and Economic Development Canada (ISED)

March 31, 2020

ISED and Futurpreneur should examine the impacts of the shift in delivery model on client service, including whether it impacts program reach in certain areas.

ISED will work with Futurpreneur to examine the impacts if the shift in delivery model on client service. This will include:

  • examining the number of Futurpreneur partners before and after the shifting in the delivery model;
  • measuring time for key milestones such as initial client contact and loan application submission; and,
  • Identifying any changes in level and quality of services provided to young entrepreneurs across Canada.

Director General, Small Business Branch, ISED

March 31, 2020

ISED should examine longer-term funding contribution options to support program stability and Futurpreneur's progress towards longer-term outcomes.

ISED will assess options for longer-term funding to Futurpreneur.

Director General, Small Business Branch, ISED

March 31, 2019

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