Help

  • General enquiry on bankruptcy and insolvency: 1-877-376-9902 (toll free)
  • Enquiries about Bankruptcy and Insolvency Records:
  • Enquiries about the Unclaimed Funds Database:
    • By telephone: 613-941-5766
  • Enquiries about CCAA: 1-877-227-3672 (toll free)
  • Publication request
  • Frequently asked questions about bankruptcy and insolvency:
  • Glossary of bankruptcy and insolvency terms
  • Site Map
  • For trustees: E-Filing related help

    • If you are experiencing difficulty, please contact the E-Filing Help Desk

  • Registration
    • Some online services provided by the Office of the Superintendent of Bankruptcy use special security features such as usernames and passwords to identify and authenticate visitors. To obtain a personal username and password, you must register and create an Industry Canada user account. For an online registration form and specific information about maintaining and accessing your personal account, password and username, visit My Industry Canada Account.

    • If you need advice or assistance with registration or your personal account, please contact

      • Industry Canada Web Service Centre
      • Online: info@ic.gc.ca
      • Telephone: 613-954-5031
      • Toll-free: 1-800-328-6189 (Canada)
      • TTY (for hearing-impaired only): 1-866-694-8389 (toll-free)
      • Fax: 613-954-2340
    • Business hours are 8:30 a.m. to 5:00 p.m. (Eastern Time), Monday to Friday.