Given the current situation with COVID-19, ISED has established measures to reduce the risk of virus propagation.
Many ISED employees will be teleworking and strategies are being established to maintain communications and operations.
Consequently, there may be delays experienced when requesting services from ISED such as equipment certification and inquiries.
We apologize for the inconveniences.
The Certification and Engineering Bureau of Innovation, Science and Economic Development Canada provides a certification service for radio equipment and a registration service for terminal equipment in Canada.
Testing of either radio or terminal equipment, to establish compliance with Innovation, Science and Economic Development Canada standards, is performed in private sector laboratories. These laboratories are required to be approved in accordance with the provisions of a departmental procedure.
ISED Canada Certification and Engineering
Bureau performs regular audits or market surveillance of wireless and wireline equipment offered for sale to verify that
the equipment complies with ISED's technical standards and that it is properly certified and/or registered.
If you wish to report any compliance issues, please complete a Non-Compliance Report form. Once you have
reported a non-compliance case, you will receive an acknowledgement by email. ISED will conduct a study and may
contact you for more information.
ISED Canada is signatory of Mutual Recognition
Agreements/Arrangements (MRA) in telecommunications equipment with Korea, the European Community, the Asia–
Pacific Economic Cooperation (APEC), Switzerland and the Inter–American Commission of Telecommunications (CITEL)
member states, Norway, Iceland and Liechtenstein.
This form will ensure proper tracking and understanding of the issues requiring a change to our standards or procedures such as to request access to new bands, to further harmonization with the US or international standards or simply to propose changes to clarify requirements.
This form will ensure proper tracking of any questions related to equipment conformity related standards or
procedures such as our Radio Standards Specifications, Compliance specifications or conformity assessment