Changes to CIPO's business hours and cash payment transactions

Starting February 6, 2017, two service changes will take effect regarding business hours and payment options at CIPO.

In order to standardize services across the department, CIPO's hours of business will no longer be from 8:30 a.m. to 5:00 p.m., but will change to 8:30 a.m. to 4:30 p.m., effective February 6, 2017.

To offer a more modern and secure payment service, the option of cash payment at CIPO will be eliminated. Instead, payments can be made using debit cards, credit cards, deposit accounts, online banking services, cheques or money orders, and wire transfers.

We remain committed to modernizing our client service offerings.

Have additional questions about our new hours of service? Please contact our Client Service Centre.

For more information on payment options, please consult the payments and fees section of our website.

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