COVID-19 and CIPO operations

From: Canadian Intellectual Property Office

The health, safety and security of Canadian Intellectual Property Office (CIPO) staff, clients, partners and stakeholders are our top priority. At all times, CIPO will follow the guidance of public health authorities and the Government of Canada.

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Changes to services and operations

We are open, but you should expect delays

CIPO is open and in operation, but you should expect delays in CIPO services. The Client Service Centre has resumed its intellectual property document order service. Clients should expect delays in the processing of their requests as we work to fulfill orders in the backlog.

Contact CIPO

Most deadlines are extended

Most deadlines that fall between , and , are extended until . This designation is in addition to the previous designations of the days in the period beginning on , and ending on . This period could be extended.

Exceptions

Actions you can take until services and operations return to normal

Use our online services for all your transactions

Use our online services for your transactions with CIPO. They are safe, secure and available on a 24/7 basis, except for scheduled maintenance periods.

e-services and forms

Send correspondence to the Ottawa and Gatineau offices only

Until further notice, only the Ottawa and Gatineau offices are accepting correspondence.

Ottawa
Innovation, Science and Economic Development Canada
C.D. Howe Building
235 Queen Street, Room S-143
Ottawa, ON K1A 0H5

Gatineau – Open with minimal operations to stamp the receipt of documents
Canadian Intellectual Property Office
Place du Portage I
50 Victoria Street, Room C-114
Gatineau, QC K1A 0C9

CIPO correspondence procedures

Do not send correspondence to the following regional offices until further notice:

Trademark applicants or their appointed agents can use CIPO's online e-filing service

Use the e-filing service to respond to office correspondence (such as examiner's reports) without having to amend any information in the application.

How to use the e-filing service to respond to office correspondence:

  1. Log in to your Innovation, Science and Economic Development Canada account.
  2. Click the "Amend a previously filed application" link.
  3. On the "Closing details" page of the particular application, enter a response manually as text or by attaching a file (in PDF or .doc[x] format).
  4. Confirm, and add the amendment transaction to your cart.
  5. Proceed as you normally would when sending an amended application.

Note: There is no fee to file an amended application.

Meet time-sensitive deadlines

Most deadlines that fall between March 16, 2020, and June 12, 2020, are extended to June 15, 2020. However, since CIPO is still open for business, if you can act before that date, we encourage you to do so.

To ensure continuity of service, our online solutions remain available. CIPO will also accept and date-stamp all documents and payments received at our Ottawa and Gatineau offices. We encourage you to use online services to reduce impacts on mail and courier delivery.

Please see our correspondence procedures for more details.

International filing

The World Intellectual Property Organization (WIPO) is open for business and continuing operations under the following:

WIPO has compiled information on measures adopted by intellectual property (IP) offices in response to the COVID-19 pandemic, such as the extension of deadlines.

Latest service interruption notices

We will continue to work closely with the Intellectual Property Institute of Canada and provide the latest updates through our newsletter and our social media channels as the situation evolves.

Frequently asked questions (FAQs)

COVID-19 resources

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