Consumer Measures
Committee
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Formal Agreements
Below you will find a list of all formal harmonization agreements that have been completed by the Consumer Measures Committee.
If the following documents are not accessible to you, please contact us to obtain other appropriate formats.
Collection Agencies
Harmonized List of Prohibited Collection Practices
a set of practices that collection agencies may not engage in.
- HTML Version
- Print Version (PDF, 14KB)
Cooperative Enforcement
Cooperative Enforcement Agreement on Consumer Related Measures
facilitates information exchanges among consumer protection agencies when they are carrying out investigations.
- Print Version (PDF, 167KB)
Cost of Credit Disclosure
Agreement for Harmonization of Cost of Credit Disclosure Laws in Canada
a set of rules to govern the way credit providers advertise and disclose in contracts the cost of a credit product.
- Print Version (PDF, 136KB)
Direct Sellers
Direct Sellers Harmonization
providing consumers with a uniform ten-day cooling-off period when they buy from door to door salespersons, and ensuring clear disclosure of the contract.
- Rich Text Format (Microsoft Word, 41KB)
Internet Sales Contracts
Internet Sales Contract Harmonization Template
A template that includes measures to protect consumers in making online purchases.
- Print version (PDF, 10KB)
Information on Downloading a PDF Reader
To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet:
