Tutorial 3: Submitting the 2% registration fee

Online Loan Registration Application

Notice:

The department name has changed to Innovation, Science and Economic Development Canada (ISED). Any reference to Industry Canada in the following tutorial should be considered as ISED.

Transcript

(music begins)

(Innovation, Science and Economic Development Canada intro plays, images of chef and business meeting slide in across middle of screen and a transparent green overlay slides over images. Innovation, Science and Economic Development Canada signature at top left over white border, and Canada wordmark at bottom right over white border are present throughout the intro.)

Text on screen:

Canada Small Business Financing Program

Online Loan Registration Application

Tutorial 3: Submitting the 2% registration fee

(Innovation, Science and Economic Development Canada intro fades out)

(Cut to female host sitting at desk in office, music fades out as host begins speaking)

Female host on camera:

Hello. I'm Dylan from Innovation, Science and Economic Development Canada.

Text on screen:

Tutorial 3: Submitting the 2% registration fee

Female host on camera:

Welcome to the third of four tutorials on the Canada Small Business Financing Program's Online Loan Registration Application.

This tutorial walks you through how to pay the 2-percent loan registration fee.

This is the last step you have to take to complete the registration process, now that you have registered a loan through the application.

There are two ways to submit the registration fee. You can use your financial institution's electronic bill payment system, or you can mail a cheque to Innovation, Science and Economic Development Canada. Both ways are simple and easy to use. However, using the bill payment system is faster and less costly.

Text on screen:

New - Third option to submit the 2% registration fee: Electronic funds transfer - Direct Deposit

(cut to Registered Status-Awaiting Fees page)

Female host voiceover:

Whichever way you decide to pay the fee, you will need the six-digit registration number that the application generated when you registered the loan. You will also need the fee amount. Both figures appear on the registration form you printed when you registered the loan.

(cut to shot of female host in office)

Female host on camera:

When your financial institution prefers to pay the fee using the electronic bill payment system, follow these steps:

(cut to Text on screen – list of steps that fade in as they are spoken)

Female host voiceover:

  1. Access the bill payment system.
  2. Select CSBFP as the payee.
  3. Enter the six-digit loan registration number as the reference number.
  4. Enter the 2% registration fee amount and then complete the transaction following your system's instructions.

It's that simple.

(cut to shot of female host in office)

Female host on camera:

You will receive an acknowledgement, usually within three business days, once we reconcile the registration fee with the loan registration.

To pay the 2-percent registration fee by cheque, make the cheque payable to "Receiver general for Canada" and mail it to Innovation, Science and Economic Development Canada.

Our address is:

(cut to address information on screen)

Female host voiceover:

Canada Small Business Financing Program
Innovation, Science and Economic Development Canada
235 Queen Street
Ottawa, Ontario
K1A 0H5

(cut to shot of female host in office)

Female host on camera:

You do not have to send a copy of the loan registration form,

(cut to Registered Status-Awaiting Fees page)

Female host voiceover:

but please write the six-digit registration number on the front of the cheque.

(registration number is highlighted while the rest of the screen darkens)

(cut to shot of female host in office)

Female host on camera:

We will send you an acknowledgement after we have received your cheque and have reconciled the fee with the loan registration.

In this tutorial we have covered the steps to successfully pay the 2-percent registration fee.

There is one more tutorial in this series. It explains how to modify a loan registration.

If you have comments or questions about the Online Loan Registration Application or the Canada Small Business Financing Program,

(cut to Contact Us page showing contact options)

Female host voiceover:

send us an email or call us on our toll-free number.

(cut to CSBFP home page and zoom in on mouse moving to "Contact us" link)

You will find this information by clicking "Contact us" at the bottom of the screen.

(cut to shot of female host in office)

Female host on camera:

Thanks for watching.

(music fades in during salutation, fades out at end of video)

(cut to large Innovation, Science and Economic Development Canada signature at centre of white screen)

(cut to large Canada wordmark at centre of white screen)

End of Transcript

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