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Competitive Intelligence

As the Internet continues to break down barriers among business enterprises, competition escalates compressing product development cycles. You find yourself scrambling to keep up while having to respond more and more quickly to the increasing expectations of customers. Ultimately, your business profits suffer.

Find out how Competitive Intelligence can help you compete in the e-business environment where everything — except customer demands — is shrinking! This module provides you with an "action plan" to help you become a stronger competitor in your chosen industry or market, using the power of technology.

The following sections are organized in a logical sequence of activities that comprise a Competitive Intelligence approach. We also have a printable version of all the sections. (PDF, 687 KB, 39 pages)

  • Competitive Intelligence: Synopsis
    Short on time? This summary highlights the key concepts of competitiveness intelligence.
  • Competitive Intelligence Overview
    What is Competitive Intelligence? Find out what you need to know about your company, your industry, and your competitors. (And don't forget what your mother told you about snooping!)
  • Information Sources for Competitive Intelligence
    Your guide to finding and collecting data, both online and offline, and getting help when you need it.
  • Analysis
    Make sense of all that data. Learn how to organize, interpret, and report your information.
  • Competitive Strategy
    It's your move! Find out how to use your insights to make decisions about your competitive strategy, or to get help when you need it. Look at case studies on how other companies used Competitive Intelligence to move ahead of the pack.
  • Measurement
    Is it worthwhile? Assess the cost of Competitive Intelligence vs the risk of not knowing.
  • Competitive Intelligence FAQ
    Find the answers to Frequently Asked Questions about Competitive Intelligence. Includes publications and resources.
  • Competitive Intelligence Articles and Reports
    These documents can help you further investigate competitive-intelligence concepts and technologies.
  • Competitive Intelligence Resources
    Detailed sources of assistance for implementing a competitive-intelligence program are given here, referenced from each section of this site.

To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet: