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Stopping Spam: Creating a Stronger, Safer Internet

Report of the Task Force on Spam

May 2005

PDF Version (1633 KB - 69 pages)

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Contents

Letter of Transmittal

Executive Summary

1. Drawing the Line

2. Clarifying the Rules

3. Managing Networks to Stop Spam

4. Restoring Confidence in Email

5. Promoting Public Awareness

6. Addressing a Global Problem

7. Coordinating Future Action

Appendices

  1. Members of the Task Force Working Groups and Secretariat
  2. Recommended Best Practices for Internet Service Providers and Other Network Operators
  3. Recommended Best Practices for Email Marketing
  4. Three Key Tips for Combatting Spam
  5. Background Reports and Working Documents

Glossary

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