Contact us by phone / fax
- Bankruptcy
- Consumer issues
- Corporations
- Financing
- Import, Export and Investment
- Industries and Business
- Intellectual Property and Copyright
- Internet, Radio and Wireless
- Science and Technology
- Weights and Measures
- Media Enquiries
- Other Enquiry
Bankruptcy
E-Filing (trustees only)
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-288-5233
Telephone (toll-free in Canada): 1-877-227-3672
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Find businesses that have filed under Companies Creditors Arrangement Act (CCAA)
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free in Canada): 1-866-941-2863
Fax (toll-free): 1-877-827-7139
Business hours: 8:30 a.m. to 4:00 p.m. (Eastern Time)
Find individuals or businesses that have declared bankruptcy or filed a proposal
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free in Canada): 1-866-941-2863
Fax (toll-free): 1-877-827-7139
Business hours: 8:30 a.m. to 4:00 p.m. (Eastern Time)
For questions about the Companies Creditors Arrangement Act (CCAA)
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free in Canada): 1-866-376-9902
Business hours: 8:30 a.m. to 4:00 p.m. (Eastern Time)
For questions regarding unclaimed funds
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-941-5766
Fax: 613-957-2495
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Media Inquiries
Ottawa Headquarters
Derek Mellon
Telephone: 613-943-2502
Fax: 613-952-5162
Business hours: 7:30 a.m. to 6:00 p.m. (Eastern Time)
Pacific (British Columbia and Yukon)
Jean-Pierre Roy
Telephone: 604-666-1420
Fax: 604-666-8330
Saskatchewan, Alberta and Northwest Territories
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Manitoba and Nunavut
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Ontario
Julie Iannetta
Telephone: 416-973-5163
Fax: 416-954-1385
Quebec
Antoine Ouellon
Telephone: 514-283-7888
Fax: 514-283-2269
Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island)
Ellen Alcock
Telephone: 709-772-2607
Fax: 709-772-3306
Julie Meikle
Telephone: 902-426-5274
Fax: 902-426-6094
To order a publication
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-952-1133
Fax: 613-941-2862
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Trustee Licences
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-941-2699
Fax: 613-946-2168
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
General Inquiries
National Headquarters (Ottawa)
Telephone: 613-941-1000
Fax: 613-941-2862
Alberta
Calgary
Telephone (toll free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll free): 1-877-376-9902
Fax: 780-495-2466
British Columbia
Vancouver
Telephone (toll free): 1-877-376-9902
Fax: 604-666-4610
Manitoba
Winnipeg
Telephone (toll free): 1-877-376-9902
Fax: 204-983-8904
Nova Scotia
Halifax
Telephone (toll free): 1-877-376-9902
Fax: 902-426-7275
Ontario
Ottawa
Telephone (toll free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll free): 1-877-376-9902
Fax: 905-572-4066
London
Telephone (toll free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Quebec
Telephone (toll free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll free): 1-877-376-9902
Fax: 514-283-9795
Saskatchewan
Regina
Telephone (toll free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll free): 1-877-376-9902
Fax: 306-975-5317
Consumer Issues
Declaring bankruptcy
Office of the Superintendent of Bankruptcy Canada
National Headquarters (Ottawa)
Telephone: 613-941-1000
Fax: 613-941-2862
Alberta
Calgary
Telephone (toll free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll free): 1-877-376-9902
Fax: 780-495-2466
Vancouver
Telephone (toll free): 1-877-376-9902
Fax: 604-666-4610
Manitoba
Winnipeg
Telephone (toll free): 1-877-376-9902
Fax: 204-983-8904
Nova Scotia
Halifax
Telephone (toll free): 1-877-376-9902
Fax: 902-426-7275
Ontario
Ottawa
Telephone (toll free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll free): 1-877-376-9902
Fax: 905-572-4066
London
Telephone (toll free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Quebec
Telephone (toll free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll free): 1-877-376-9902
Fax: 514-283-9795
Saskatchewan
Regina
Telephone (toll free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll free): 1-877-376-9902
Fax: 306-975-5317
Measurement complaints related to gas pumps, scales or other measuring devices
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
South-Western Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Measurement complaints related to electricity or natural gas meters
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-877-325-3996
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Misleading advertising or product labelling
Competition Bureau
Telephone (Gatineau): 819-997-4282
Telephone (toll-free in Canada): 1-800-348-5358
TTY (for hearing-impaired): 1-800-642-3844
Fax (Gatineau): 819-997-0324
Business hours: 8:30 a.m. to: 4:30 p.m. (Eastern Time)
General consumer issues
Office of Consumer Affairs
Telephone (Ottawa): 613-946-2576
Fax (Ottawa): 613-952-6927
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 7:30 a.m. to 3:30 p.m. (Eastern Time)
All other inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Corporations
Corporations Canada
Telephone (toll-free in Canada): 1-866-333-5556
Telephone (National Capital Region and outside Canada): 613-941-9042
Fax: 613-941-4803
Financing
Canada Small Business Financing Program
Small Business Financing Program Directorate
Industry Canada
Telephone (toll-free in Canada): 1-866-959-1699
Local call: 613-954-5540
Fax (Ottawa): 613-952-0290
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Industrial Technologies Office
Telephone (toll-free in Canada): 1-800-266-7531
TTY (for hearing-impaired): 1-866-468-1669
Business hours: 8:00 a.m. to 5:00 p.m. (Eastern Time)
General Inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Import, Export and Investment
Investment Canada Act
Investment Review Division
Industry Canada
Telephone (Ottawa): 613-954-1887
Fax: 613-996-2515
Secure Fax: 613-954-3003
Business hours: 8:00 a.m. to 5:00 p.m. (Eastern Time)
General Inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Industries and Business
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Intellectual Property and Copyright
Copyrights
Assignments, Certification, Formalities, Registration, Status
Telephone: 819-934-5218
Executive Office
Reception
Telephone: 819-994-5179
Finance
Deposit accounts, payments and refunds
Telephone: 819-994-2269
Industrial Designs
Assignments, Certification, Examination, Formalities, Registration, Status
Telephone: 819-934-5218
Yearly subscription to data on Industrial Designs
Telephone: 819-953-2191
Integrated Circuit Topographies
Assignments, Certification, Formalities, Registration, Status
Telephone: 819-934-5218
Intellectual Property Outreach Program
Intellectual Property Bank of Speakers
Telephone (toll-free): 1-866-997-1936
Intellectual Property Case Studies
Telephone (toll-free): 1-866-997-1936
Intellectual Property Data Products
Telephone: 819-953-2191
Patents
Allowance and Examination
Telephone: 819-997-2839
Classification
Telephone: 819-997-3007
Formalities Issues
Telephone: 819-994-0045
Assignments After Filing
Telephone: 819-997-1950
Grant and Publication
Telephone: 819-997-1214
Maintenance Fees
Telephone: 819-956-7049
Patent Cooperation Treaty – International Receiving Office
Telephone: 819-997-0868
Telephone (toll-free): 1-866-318-9638
Patent Cooperation Treaty – National Office
Telephone: 819-953-7683
Yearly subscription to data on patents
Telephone: 819-953-2191
Patent Appeal Board
Board Inquiries
Telephone: 819-997-1925
Patent Agent and Trademark Agent Exams
Telephone (toll-free): 1-866-997-1936
Trademarks
Assignments
Telephone: 819-997-2590
Examination
Contact the examiner listed on your examination report.
Consult our list of trademarks examiners and team leaders.
Formalities
Telephone: 819-953-8575
Registration
Telephone: 819-934-9278
Renewals
Telephone: 819-997-2590
Yearly subscription to data on trademarks
Telephone: 819-953-2191
Trademarks Opposition Board
Trademarks Opposition Board
Telephone: 819-997-7300
General and Technical Inquiries
General and Technical Inquiries
Telephone (toll-free in Canada and the United States): 1-866-997-1936
Telephone (international calls): 819-934-0544
Fax: 819-953-CIPO (2476), 819-953-OPIC (6742)
TTY (voice calls cannot be received on this line): 1-866-442-2476
Business Hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Internet, Radio and Wireless
Amateur Radio Operator Certificates
Amateur Radio Service Centre
Telephone (toll-free in Canada): 1-888-780-3333
Fax: 613-991-5575
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Certification and Engineering Bureau
Telephone (Ottawa): 613-990-4218
Fax: 613-990-4752
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Emergency Telecommunications
Regional Emergency Telecommunications Support
Alberta
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
British Columbia
Vancouver Island Office
Telephone (Victoria): 250-363-3597
Fax: 250-363-0208
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-930-8691 x 127
Fax: 604-666-5473
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5037
Fax: 250-470-5045
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5286
Fax: 250-561-5290
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Manitoba
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
New Brunswick
New Brunswick/Prince Edward Island District Office
Telephone (Saint John): 506-636-4334
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Newfoundland and Labrador
Newfoundland and Labrador District Office
Telephone: (709) 772-6818
Business hours: 8:30 a.m. to 4:30 p.m. (Newfoundland Time)
Northwest Territories
Northern Territories District Office
Telephone (toll-free in Canada): 1-866-864-7817
Telephone (Yellowknife): 867-766-8420
Fax: 867-766-8426
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Nova Scotia
Nova Scotia District Office
Telephone (Dartmouth): 902-426-4166
Fax: 902-426-1000
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Nunavut
Northern Territories District Office
Telephone (toll-free in Canada): 1-866-864-7817
Telephone (Yellowknife): 867-766-8420
Fax: 867-766-8426
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Ontario
Toronto District Office
Telephone (Toronto): 416-973-8215
Fax: 416-954-3553
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Central and Western Ontario District Office
Telephone (London): 905-639-6508
Fax: 905-639-6551
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Eastern Ontario District Office
Telephone (Ottawa): 613-990-2823
Fax: 613-998-5919
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Northern Ontario District Office
Telephone (Sault Ste. Marie): 705-941-3978
Fax: 705-941-4607
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Prince Edward Island
New Brunswick/Prince Edward Island District Office
Telephone (Saint John): 506-636-4334
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Quebec
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Quebec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Saskatchewan
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Telephone (Regina): 306-780-6984
Fax: 306-780-6506
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Telephone (Saskatoon): 306-975-4834
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Yukon
Yukon Office
Telephone (Whitehorse): 867-667-5102
Fax: 867-393-6711
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
General Inquiries
National Telecommunications Security Directorate
Telephone (toll-free in Canada): 1-866-266-9031
Telephone (Ottawa): 613-991-2334
Fax: 613-993-4433
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Mutual Recognition Agreements/Arrangements
Technical Regulation and Conformance Directorate
Telephone (Ottawa): 613-990-4526
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Professional Radio Operator Certificates
Radio Operator Certificate Service Centre
Telephone (toll-free in Canada): 1-877-604-7493
Fax(toll-free): 1-877-604-7491
Telephone (Sault Ste. Marie): 705-941-2001
Fax: 705-941-4607
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Spectrum Direct
Alberta
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
British Columbia
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Manitoba
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
New Brunswick
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Newfoundland and Labrador
Newfoundland and Labrador District Office
Telephone (toll-free in Canada): 1-888-288-4480
Telephone (St. John's): 709-772-4889
Fax: 709-772-4890
Business hours: 8:30 a.m. to 4:30 p.m. (Newfoundland Time)
Northwest Territories
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Nova Scotia
Nova Scotia District Office
Telephone (toll-free in Canada): 1-888-385-8848
Telephone (Dartmouth): 902-426-3810
Fax: 902-426-1000
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Nunavut
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Ontario
Toronto District Office
Telephone (Toronto): 416-973-8215
Fax: 416-954-3553
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Central and Western Ontario District Office
Telephone (Burlington): 519-457-4826
Fax: 905-639-6551
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Eastern and Northern Ontario District Office
Telephone (Sault Ste. Marie): 705-941-4139
Fax: 705-941-4607
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Prince Edward Island
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Quebec
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Quebec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Saskatchewan
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Fax: 306-780-6506
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Yukon
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Spectrum Management and Telecommunications
For questions about radio licensing or radio interference
Alberta
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
Business hours: 8:30 a.m. to 4:30 p.m. (Mountain Time)
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Manitoba
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
New Brunswick
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Newfoundland and Labrador
Newfoundland and Labrador District Office
Telephone (toll-free in Canada): 1-888-288-4480
Telephone (St. John's): 709-772-4889
Fax: 709-772-4890
Business hours: 8:30 a.m. to 4:30 p.m. (Newfoundland Time)
Northwest Territories
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Nova Scotia
Nova Scotia District Office
Telephone (toll-free in Canada): 1-888-385-8848
Telephone (Dartmouth): 902-426-3810
Fax: 902-426-1000
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Nunavut
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Ontario
Toronto District Office
Telephone (Toronto): 416-973-8215
Fax: 416-954-3553
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Central and Western Ontario District Office
Telephone (Burlington): 519-457-4826
Fax: 905-639-6551
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Eastern and Northern Ontario District
Telephone (Sault Ste. Marie): 705-941-4139
Fax: 705-941-4607
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Prince Edward Island
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 a.m. to 4:30 p.m. (Atlantic Time)
Quebec
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Quebec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Saskatchewan
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Fax: 306-780-6506
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 a.m. to 4:30 p.m. (Central Time)
Yukon
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 a.m. to 4:30 p.m. (Pacific Time)
General Inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Terminal Attachment Program Advisory Committee
Technical Regulation and Conformance Directorate
Telephone (Ottawa): 613-990-4526
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
General Inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Science and Technology
Communications Research Centre Canada
Business Development
Communications Research Centre Canada
Telephone (Ottawa): 613-998-2357
Fax: 613-998-5355
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Contact an employee
Government Electronic Directory Services
http://sage-geds.tpsgc-pwgsc.gc.ca/cgi-bin/direct500/eng/TE?FN=index.htm
Technology Licensing
Communications Research Centre Canada
Telephone (Ottawa): 613-998-2357
Fax: 613-998-5355
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Media Inquiries
Communications Research Centre Canada
Telephone (Ottawa): 613-998-0137
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
Other Inquiries
Communications Research Centre Canada
Telephone (Ottawa): 613-998-0137
Business hours: 8:00 a.m. to 4:00 p.m. (Eastern Time)
General Inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
Weights and Measures
Information for existing or prospective authorized service providers
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Measurement complaints related to gas pumps, scales or other measuring devices
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
South-Western Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Measurement complaints related to electricity or natural gas meters
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-877-325-3996
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-561-1228
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Media Inquiries
Ottawa Headquarters
Derek Mellon
Telephone: 613-943-2502
Fax: 613-952-5162
Business hours: 7:30 a.m. to 6 p.m. (Eastern Time)
Pacific (British Columbia and Yukon)
Jean-Pierre Roy
Telephone: 604-666-1420
Fax: 604-666-8330
Saskatchewan, Alberta and Northwest Territories
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Manitoba and Nunavut
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Ontario
Julie Iannetta
Telephone: 416-973-5163
Fax: 416-954-1385
Quebec
Antoine Ouellon
Telephone: 514-283-7888
Fax: 514-283-2269
Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island)
Ellen Alcock
Telephone: 709-772-2607
Fax: 709-772-3306
Julie Meikle
Telephone: 902-426-5274
Fax: 902-426-6094
National Technical Training Program
National Technical Training Program
Measurement Canada
Telephone: 819-768-2190
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Type approval and standards calibration services - Electricity
Approval and Calibration Services Laboratory - Electricity
Measurement Canada
Telephone (Ottawa): 613-952-1308
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Type approval and standards calibration services - Mass
Approval and Calibration Services Laboratory - Mass
Measurement Canada
Telephone (Ottawa): 613-952-0612
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Type approval and standards calibration services - Natural Gas
Approval and Calibration Services Laboratory - Natural Gas
Measurement Canada
Telephone (Ottawa): 613-952-0631
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
Type approval and standards calibration services - Volume
Approval and Calibration Services Laboratory - Volume
Measurement Canada
Telephone (Ottawa): 613-948-5009
Business hours: 8:30 a.m. to 4:30 p.m. (local time)
General Inquiries
Measurement Canada
Telephone: 613-952-2626
Business hours: 8:30 a.m. to 4:30 p.m. (Eastern Time)
Media Enquiries
Ottawa Headquarters
Derek Mellon
Telephone: 613-943-2502
Fax: 613-952-5162
Business hours: 7:30 a.m. to 6 p.m. (Eastern Time)
Pacific (British Columbia and Yukon)
Jean-Pierre Roy
Telephone: 604-666-1420
Fax: 604-666-8330
Saskatchewan, Alberta and Northwest Territories
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Manitoba and Nunavut
Philippe Renoir
Telephone: 780-495-4418
Fax: 780-495-4582
Ontario
Julie Iannetta
Telephone: 416-973-5163
Fax: 416-954-1385
Quebec
Antoine Ouellon
Telephone: 514-283-7888
Fax: 514-283-2269
Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island)
Ellen Alcock
Telephone: 709-772-2607
Fax: 709-772-3306
Julie Meikle
Telephone: 902-426-5274
Fax: 902-426-6094
Other Enquiry
Employment Opportunities
Please see the following websites:
Careers in the federal public service
Service Canada - Job Bank
Request access to Industry Canada records
Information and Privacy Rights Administration
Telephone: 613-952-2088
Fax: 613-941-3085
To request access to Industry Canada records, please use our request forms.
To order a publication
See the Government of Canada Publications website for a list of available Industry Canada print publications.
Wrongdoing by Industry Canada employees
All Industry Canada employees are subject to the Values and Ethics Code for the Public Sector. Please direct any questions, comments, concerns or complaints you may have regarding the Code or a possible breach of the Code by an employee of the Department to:
Office of the Director General of the Human Resources Branch
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
You may also contact the Public Sector Integrity Commissioner to disclose a serious breach of the Values and Ethics Code for the Public Sector.
All other inquiries
Industry Canada Web Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 a.m. to 5:00 p.m. (Eastern Time)
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