Department Structure

Canada's Office of Consumer Affairs (OCA)

Canada's Office of Consumer Affairs uses research, analysis, information and coordination to help support a fair and efficient marketplace for consumers. It promotes consumer interests by: providing policy guidance to government on consumer protection and consumer issues in Canada; fostering a strong and independent consumer movement; and advancing the consumer interest with other departments, governments and the private sector.

The Office promotes partnerships for action on consumer issues among government, industry and consumers and provides a window on government for consumers and groups that work in the consumer interest.