Laboratory Services - Customer Feedback

Express your satisfaction level and make suggestions. Your evaluation of our calibration and approval services is important to us, and your comments will help us to improve the quality of service we provide.

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Indicates required information.
Identification:
* Laboratory service used?
* Laboratory that provided the service?
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Please indicate which best describes your level of satisfaction with the following:
* Quality of work performed and Thoroughness of service
* Knowledge, helpfulness and professionalism of Measurement Canada staff
Evaluation of the service obtained.
* Timeliness of service—Did we meet our advertised service standards?

Our commitment: Calibration (60 days), Modification Acceptance Letter (30 days), Notice of Approval without testing (90 days), Notice of Approval testing (120 days), Notice of Approval New Technology (multi-years)

* Appropriateness of the certificate or issued offical document—Does it meet your needs and requirements?
* Did you encounter any issues while using the service?


Your comments will be treated with confidentiality by Measurement Canada and will only be used to improve the quality of our customer service. All information collected will be subject to the statutory provisions of the Access to Information Act and the Privacy Act.