Office of Consumer Affairs

Information to help you understand consumer issues and the marketplace

CRTC Wireless Code

The Canadian Radio-television and Telecommunications Commission (CRTC) has issued a wireless code which will apply to new contracts for cellphones and other personal mobile devices starting on December 2, 2013.

For more information on the Wireless Code, please visit the website of the CRTC at:

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Be aware. Read our Common Consumer Questions and learn how to protect yourself before you make a purchase.

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Find custom consumer information on a wide range of topics from authoritative, original sources by visiting

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Learn some helpful basic buying tips you can use and apply today to help you become a well-informed and knowledgeable consumer.

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Our Consumer Handbook
Find tips and advice on many consumer topics at
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Fight identity theft
Tips to help protect your identity and to avoid being a victim of identity theft
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Clothing symbols guide
Keep your clothes looking new and fresh using this handy apparel care guide

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