Site Map

OCA Resources

For Consumers

• Cellphones
• Canadian Consumer Handbook
• Consumer Issues Series
• Electronic Commerce
• Marketplace Services
• Money, Credit and Debt
• Moving
• Privacy and Identity Protection
• Retail Marketplace
• Scams / Fraud
• Sustainable Consumption

For Researchers

• Consumer Organizations
• Consumer Measures Committee
• Consumer Policy Research Database
• Consumer Trends
• Contributions Program
• Electronic Commerce
• OCA' Monthly e-Newsletter
• Policy Forums / Consultation
• Standards, Codes and Guidelines

For Business

• Complaint Management
• Electronic Commerce
• Identity Theft
• Standards and Guidelines