To lodge an effective complaint about a consumer product or service, please consult the Complaint Courier section of consumerinformation.ca
For general inquiries, or for technical assistance with our on-line services, please contact:
Office of Consumer Affairs
Industry Canada
235 Queen Street, 6th Floor
Ottawa, Ontario K1A 0H5
Tel: 613-946-2576
Fax: 613-952-6927
Email: consumer.information@ic.gc.ca
For all media enquiries please call 613-943-2502.