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Canada’s Office of Consumer Affairs (OCA)

About the PDF Document Format

About the PDF Document Format

To read PDF documents, you need Adobe Acrobat Reader 4.0 (or later) installed on your system. The reader is available as a free download from the Adobe Web site.

If the Adobe download site is not accessible to you, you can download Acrobat Reader from a text-only download page.

If you choose not to use Acrobat Reader, you can have the PDF file converted to HTML or ASCII text by using one of the conversion services offered by Adobe.

The Office of Consumer Affairs makes every effort to meet the needs of our clients by providing a Web site that is accessible and that offers content equally in both official languages. In the event that you are having difficulty accessing or interpreting any of our Web pages, please contact us.