What's New in Consumer Information?

Recent Updates

Canadian Warranty Commitment Program Comes to a Close
On April 7, 2009, the Government of Canada created the Canadian Warranty Commitment Program for new vehicles purchased from General Motors of Canada Limited (GMCL) and Chrysler Canada Inc (CCI). With both companies now emerging from bankruptcy protection, consumers are assured their warranty commitments will be honoured.
Industry Canada
September 16, 2009

Safety tips concerning buying or selling items posted on the Internet
The Ottawa Police Robbery Unit recommends the following safety tips when looking to buy or sell items posted on the Internet.
Ottawa Police Robbery Unit
September 1, 2009

Common Consumer Questions
It's tough to be a consumer. This information sheet contains answers to common consumer questions regarding subjects such as: returns, refunds, deposits, warranties, co-signing, "as is" purchases and private sales.
Canada's Office of Consumer Affairs
August 26, 2009

Canada's New Organic Products Regulations
As of June 30, 2009, Canada's Organic Products Regulations (OPR) have been put in force. These new regulations set out rigorous new standards for the certification of all organic products, both domestic and imported, as well as introducing the new Canada Organic logo.
Canadian Food Inspection Agency
June 24, 2009

Conquest Vacations
the Canadian Transportation Agency is providing the following advice to those who have booked future travel involving this tour operator.
Canadian Transportation Agency
April 15, 2009

Dealing with Mortgage Payment Difficulties
When unforeseen financial circumstances impact your ability to make regular mortgage payments, it’s important for you to take quick action. With early intervention, cooperation, and a well executed plan, you can work together with your lender to find a solution to your financial difficulties.
Canada Mortgage and Housing Corporation
March 26, 2009