2010-11 Project Summaries: Contributions Program for Non-profit Consumer and Voluntary Organizations

2010-2011 Research Projects
Organization
Project Project Detail Contribution Amount
Automobile Protection Association (APA)
Auto Repair Investigation 2010-2011 Details $75,151
Consumers’ Association of Canada (Manitoba) Inc.
Knowing the Score: Canadian Consumers' Knowledge and Understanding of Credit Reporting and Credit Scores Details $69,500
Consumers Council of Canada (CCC)
Canadian Consumers Online Reputations - Awareness, Misuse and Repair Details $59,150
Canadian Centre for Policy Alternatives (CCPA) - British Columbia Office
The New Climate Marketplace: Assessing the Consumer Impacts of Carbon Pricing, Incentives and Alternatives Details $43,025
Action pour la solidarité, l’équité, l’environnement et de développement (ASEED) – Équiterre
Eating at home: Canadian households and the motivations and obstacles related to buying locally grown food – a pan-Canadian study Details $60,667
Homeowner Protection Centre
New Home Builder Customer Service Best Practices Details $42,000
My Sustainable Canada
How Do Consumers Identify Sustainable Products and Services? Details $98,625
Option consommateurs
1. Health Claims and Consumer Food Choices Details $64,500
2. Class Action Suits: Models and Tools for Practitioners Details $55,000
3. From Communication to Engagement of Civil Society Organizations Details $38,800
4. Understanding and Intelligibility of Transactional Sites of Financial Institutions Details $56,000
5. Carbon Content Labelling of Consumer Products: More Than Just Hot Air? Details $75,000
6. Financing Plans Offered by Retailers of Furniture and Household Appliances: Analysis of Contracts and Information Provided to Consumers Details $54,300
Public Interest Advocacy Centre (PIAC)
1. A Virtual Fortune: Consumer Protection for Banking and Consumer Fraud in Virtual Worlds Details $41,500
2. Data Breaches: Worth Noticing? Details $64,000
3. Paying a Premium: Consumers and Mobile Premium Services Details $59,000
4. Point of No Return: Consumer Experiences Returning Online Purchases Details $44,500
Union des consommateurs
1. Canadian Perspectives on Cloud Computing and Consumers Details $44,869
2. Consumers and Access to Justice: One-Stop Shopping for Consumers? Details $45,437
3. Ending Abusive Clauses in Consumer Contracts Details $39,335
4. Minors, Contracts and Consequences Details $55,447
5. New Payment Methods: Is Canada Ready? Details $39,537
6. Ensuring Proper Representation for Consumers: Model Rules for Participation Costs Awarded by Economic Regulation Authorities Details $33,605