2013–14 Project Summaries: Association des consommateurs pour la qualité dans la construction

65 East Sherbrooke Street, Suite 105
Montréal, QC H2X 1C4
Tel.: (514) 384-2013
Toll-free: 1 877 MAISONS (1 877 624-7667)
Fax: (514) 384-4739

Analysis of strategies used by consumer groups in the construction sector

Through this research, the ACQC is going to look at how informal consumer groups organize themselves to defend their claims when faced with construction problems and possibly influence the adoption of public policy. The ACQC is going to study how these groups are formed, what type of action they can undertake and what results they are capable of achieving. The goals of this project are to 1) Gain a better understanding of how these informal consumer groups are organized and how they function; and 2) Analyze government responses to the issues raised (construction).