2015–16 Project Summaries: Public Interest Advocacy Centre

Public Interest Advocacy Centre
1, Nicholas Street, Suite 1204
Ottawa ON K1N 7B7
Tel.: 613-562-4002
Fax: 613-562-0007

No Consumer Left Behind, Part II: Is there a communications affordability problem in Canada?

In "No Consumer Left Behind, Part I", Public Interest Advocacy Centre (PIAC) proposed a definition for the "affordability" of communications services by focusing on the perspective of low-income consumers. In this study, PIAC will apply the definition and indicators described in their "Part I" research paper in order to further explore the affordability issue, which remains an important issue for consumers. This report intends to address the affordability issue from the consumer's perspective by applying the Part I analysis to Canadian users to determine whether there is an affordability problem in Canada. This report will also assess affordability initiatives for low-income users undertaken in other countries to determine which are appropriate to implement in Canada.