2015–16 Project Summaries: Option consommateurs

Option consommateurs
50, Sainte-Catherine West, Suite 440
Montréal QC
H2X 3V4
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Could the ISO 14452:2012 standard on services billing be beneficial for clients of Canadian energy distributors?

The purpose of this research is to shed some light on the improvements that would be brought about with the implementation of the ISO 14452 standard by Canada's energy providers and to understand why these providers have not used this standard to improve their billing practices.