2015–16 Project Summaries: Consumers Council of Canada

Consumers Council of Canada
Commercial Building
201-1920 Yonge Street
Toronto ON M4S 3E2
Tel.: (416) 483-2696

Consumer Experiences with Rent-to-Own

The Consumers Council of Canada (CCC) will conduct an examination of the rent-to-own offerings available to consumers. The objective is to build a knowledge base with respect to consumers' experiences when they deal with rent-to-own companies in Canada. CCC's research will provide a perspective on two questions: 1) What information do rent-to-own providers deliver to potential customers prior to completing a rent-to-own transaction? 2) To what extent does this experience meet relevant provincial rules, including consumer protection rules?