For Consumers


Potential phishing scam

Please be advised that the Office of Consumer Affairs (OCA) has been made aware of an email scam requesting personal and financial information. The OCA is not an enforcement agency. We do not request personal information by email and we will never ask for any sort of payment by telephone, email or text.

Please do not respond to this phishing email, don't click on its links, nor download any attachments. Delete it and do not send any payments or personal information.

To report this scam, please use the Canadian Anti-Fraud Reporting Centre toll-free line or online form.

The Notice and Notice regime is a made-in-Canada solution which provides copyright owners with tools to enforce their rights while respecting the interests and freedoms of users.

Canada's Anti-Spam Legislation (CASL) protects consumers and businesses from the misuse of digital technology, including spam and other electronic threats. It also aims to help businesses stay competitive in a global, digital marketplace.

For the latest results on the promotion, monitoring and enforcement of the legislation, consult the CASL Performance measurement report 2017–2018.

Have a question or complaint about a cannabis site, promotion, product or service? To find out who to contact, please consult the Submit a report on cannabis page.

Worried about debt?

Six Steps to Get Out of Debt is built to help you map out a plan for taking control of and managing your debt. It provides you with key steps to take, tips and links to more information and tools that will help you along the way.

Get the most out of your money

Tips and tools to help you make ends meet

Life events

Help with big decisions

Find more information for consumers

Key contacts

Date modified: