Help

This page contains the following information to assist users of this site:

• Contact Information
• Site Map
• Accessing Microsoft Word Files
• Acrobat Reader and PDF Files
• Downloading Graphics Files
• Scripting
• Date Format

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Contact Information

If you require further assistance when using this site or if any document is not accessible to you and you would like to obtain other appropriate formats, please contact us.

Site Map

To see a complete list of the pages that make up this Web site, please visit the Site Map.

Procedures to download Microsoft Word, PDF and Graphics files from the Web site.Procedures to download Microsoft Word, PDF and Graphics files from the Web site.

Accessing Microsoft Word Files

Some computers automatically launch a file-viewing application (e.g. Quick View) when you try to open Microsoft Word files from a website. These applications may not correctly display nor allow you to modify information in the file.

If your default viewing application is something other than Microsoft Word, you will have to download the document to your computer in order to correctly view and modify the text, by executing the following steps:

1. Right click on the document hyperlink.
2. In the dropdown menu, select "Save Target As" (for Internet Explorer users), or "Save Link As" (for Netscape or Mozilla Firefox users).
3. In the "Save As" dialog box, choose a location for the Microsoft Word file and click "Save."
4. Open the file from its stored location by double-clicking it. The document will automatically open in Microsoft Word.

Acrobat Reader and PDF Files

Some of the documents on this site are available in portable document format (PDF). To view a PDF document, you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet:

• Adobe Reader
• Foxit Reader
• Xpdf
• eXPert PDF Reader

To view a PDF document on-line, click on the underlined link to the document. To return to this site once you have finished viewing the document, click the <Back> button on your browser.

To download a PDF document to your workstation, follow these steps:

1. Right-click on the underlined link to the document, and select the Save Link As option (for Netscape or Mozilla Firefox users) or the Save Target As option (for Internet Explorer users) from the drop-down menu.
2. In the Save As dialog, select a location for the PDF file and click Save.
3. The file will be saved to the location you have chosen.

Once you have downloaded the PDF file, you can then use Adobe Acrobat Reader to view it.

Downloading Graphics Files

The graphics files available for download on this site are in a variety of industry-standard formats. Unless you have the appropriate software for viewing and manipulating these files, you will not be able to view them on-screen, but you will still be able to download them to your workstation.

To download graphics files to your workstation, follow these steps:

1. Right-click on the underlined link to the graphics file, and select the Save Link As option (for Netscape users) or the Save Target As option (for Internet Explorer users) from the drop-down menu.
2. In the Save As dialog, select a location for the graphics file and click Save.
3. The file will be saved to the location you have chosen.

Scripting

Javascript is used on this site for efficient use, but it is not required. If your browser supports scripting and you are experiencing difficulty, it is possible that your browser has scripting disabled. Please see below to see if your browser supports Javascript, and if it is enabled.

Date Format

All pages use the International Organization for Standardization (ISO) standard for all-numeric date display (YYYY-MM-DD).