Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions - 2018 Edition

The 2018 Price Comparison Study of Telecommunications Services in Canada and Select Foreign Jurisdictions, prepared by Wall Communications Inc., is the eleventh (2018) edition of the annual telecommunications services price comparison report. The purpose of this Study is to provide a detailed comparative price analysis of telecommunications services within Canada, as well as an international comparison (G7 + Australia).

As in previous years, the telecommunications services examined in this Study were classified in five categories: fixed telephony, mobile wireless telephony, fixed broadband internet, mobile wireless internet and bundled services. Individual service baskets were defined according to increasing levels of service usage and feature availability under each category.

National incumbents, regional service providers, and resellers/mobile virtual network operators were sampled for the Study. Domestically, prices were collected in six cities across Canada (Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver). Internationally, data was collected in eight countries, including four cities in the United States (Boston, Kansas City, Minneapolis and Seattle), and the largest city in all other countries (Australia, United Kingdom, France, Italy, Germany and Japan).


Table of Contents

August 29th, 2018

Prepared for Innovation, Science and Economic Development Canada

Wall Communications Inc.

Note

The views expressed in this document are solely those of Wall Communications Inc. and do not necessarily represent the views of Innovation, Science and Economic Development Canada.


Executive Summary

This is the eleventh (2018) edition of ISED’s annual telecom services price comparison study. The purpose of this Study is to provide a detailed comparative price analysis of telecommunications services in Canada relative to the United States and six other countries. The individual service categories covered by the Study are:

  1. Fixed Line Telephony;
  2. Mobile Wireless;
  3. Fixed Line Broadband Internet;
  4. Mobile Wireless; and
  5. Bundled Services. 

For each individual service category, prices are measured for a series of defined "service baskets" which have been designed to reflect typical Canadian low to high telecom service usage levels and features. A middle or “average” consumption basket for a typical Canadian consumer is included in each service category. There are three to six service baskets or "levels" defined for each service category. The lowest available advertised regular prices, as offered by the surveyed service providers included in the study, are used to measure the prices of each of the defined service baskets.

For Canada, the surveyed service providers include the incumbent telephone companies (e.g., Bell and TELUS) and cable companies (e.g., Rogers, Shaw and Videotron), resellers of telephony and/or Internet access (e.g., Primus, Teksavvy and Distributel) and regional wireless market providers (e.g., Freedom, SaskTel, Videotron and EastLink). In addition, Flanker brands (offered by the national mobile wireless providers) are included and used for separate comparisons. Prices are measured in six metropolitan areas: Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver. Aggregate Canada-wide prices are determined on a weighted average basis.

For international comparison purposes, prices have also been measured using the same methodology for the same set of service baskets for seven other countries: Australia (Sydney), France (Paris), Germany (Berlin), Italy (Rome), Japan (Tokyo), the United Kingdom (London) and the United States (Boston, Kansas City, Minneapolis and Seattle).

Key additions to this year's Study include an adjustment to the higher-level family plan mobile wireless telephony offering (a 10 to 49 GB data allowance) and two higher-level fixed broadband offerings (a 100 to 250 mbps offering and a 250 to 500 mbps offering).

The highlights of this year's price comparison study update follow.

Mobile Wireless

Six service basket levels are considered for the mobile wireless service category: 

Mobile Wireless Trends:

Fixed Broadband Internet

Six broadband Internet service baskets are included in the study, which are primarily defined on the basis of download speed: 

Trends in fixed broadband service:

Mobile Internet

Three mobile Internet service baskets are included in the study. Level 1 covers plans providing 2 to 5 GB, Level 2 covers plans providing 5 to 10 GB and Level 3 covers plans providing greater than 10 GB of data usage per month.

Bundled Services

Three service bundles are considered in the study: Bundle 1 includes fixed broadband Internet and TV services (changed from previous years where Bundle 1 contained wireline, broadband Internet and Mobile wireless services); Bundle 2 includes wireline, broadband Internet and basic digital TV services; and Bundle 3 includes all four services.

The following table provides a summary of the 2018 price comparison results for Canada and the seven surveyed foreign jurisdictions included in the study. All reported prices for the surveyed foreign jurisdictions exclude sales taxes and are expressed in purchasing power parity (PPP) adjusted Canadian dollars.

Summary of International Price Comparisons 2018

Average Monthly Price in PPP adjusted $CDN

Wireless Service
  Canada U.S.A. Australia U.K. France Italy Germany Japan
Level 1 (Talk) $25.73 $28.50 n/a $14.49 $10.71 $6.97 $14.34 n/a
Level 2 (Talk and Text) $39.43 $44.29 n/a $16.68 n/a $11.86 $15.06 n/a
Level 3 (1 GB data) $70.99 $62.48 $19.40 $32.40 n/a n/a $30.10 n/a
Level 4 (2 GB data) $75.44 $61.26 $24.70 $26.56 $30.91 $21.11 $45.80 $81.52
Level 5 (5 GB data) $87.32 $97.88 $27.27 $31.26 $34.31 $29.55 $64.89 $103.07
Level 6 (10-49 GB data) $227.87 $206.57 $98.96 $84.77 $66.32 $75.39 $120.88 $222.66
Broadband Service
  Canada U.S.A. Australia U.K. France Italy Germany Japan
Level 1 (3-9 Mbps) $40.67 $63.32 n/a n/a n/a $60.53 n/a $40.56
Level 2 (10-15 Mbps) $57.36 $75.56 n/a $54.13 $48.83 n/a n/a $61.14
Level 3 (16-40 Mbps) $70.70 $84.33 $66.74 $49.42 $38.15 $45.45 $50.18 $71.77
Level 4 (41-100Mbps) $87.00 $105.34 $88.74 $67.69 $53.14 $65.20 $64.84 $84.43
Level 5 (100-249 Mbps) $102.76 $131.06 n/a $64.86 $60.86 n/a $72.45 $79.90
Level 6 (250-400 Mbps) $123.87 $160.08 n/a $78.96 $70.18 $46.33 $94.33 $72.23
Mobile Internet
  Canada U.S.A. Australia U.K. France Italy Germany Japan
Level 1 (2-5 GB) $38.28 $43.49 $15.56 $15.45 $15.74 $12.71 $22.52 $70.31
Level 2 (5-10 GB) $61.90 $64.59 $26.24 $19.78 n/a $17.22 $35.56 $75.49
Level 3 (10+ GB) $83.35 $87.30 $39.35 $28.19 $33.53 $38.73 $38.38 $105.94
Bundles
  Canada U.S.A.
Double Bundle 1 (BB and TV) $138.67 $152.54
Triple Bundle 2 (BB, TV and Wireline Telephone) $142.07 $164.32

Wall Communications Inc. 2018

The year over year price changes for each basket are provided below.

Summary of Canadian Prices 2018

Average Monthly Price $CDN

Wireline Service
  2018 2017 YoY%
Level 1 (Low Usage) $43.40 $42.94 1.07%
Level 2 (Medium Usage) $59.90 $60.21 -0.51%
Level 3 (High Usage) $62.79 $61.98 1.31%
Wireless Service
  2018 2017 YoY%
Level 1 (Talk) $25.73 $30.53 -15.72%
Level 2 (Talk and Text) $39.43 $40.95 -3.72%
Level 3 (1 GB) $70.99 $70.70 0.41%
Level 4 (2 GB data) $75.44 $81.61 -7.56%
Level 5 (5 GB data) $87.32 $104.49 -16.43%
Level 6 (10-49 GB data) $227.87 $264.65 -13.90%
Broadband Service
  2018 2017 YoY%
Level 1 (3-9 Mbps) $40.67 $41.83 -2.78%
Level 2 (10-15 Mbps) $57.36 $65.54 -12.48%
Level 3 (16-40 Mbps) $70.70 $65.59 7.78%
Level 4 (41-100Mbps) $87.00 $82.54 5.41%
Level 5 (100-249 Mbps) $102.76 $95.10 8.06%
Level 6 (250-400 Mbps) $123.87 n/a  
Mobile Internet
  2018 2017 YoY%
Level 1 (2-5 GB) $38.28 $43.01 -11.01%
Level 2 (5-10 GB) $61.90 $60.79 1.83%
Level 3 (10+ GB) $83.35 $82.28 1.30%
Bundles
  2018 2017 YoY%
Double Bundle 1 $138.67 n/a  
Triple Bundle 2 $142.07 $120.99 17.42%
Quad Bundle 3 $181.11 $199.19 -9.08%

Wall Communications Inc. 2018

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1.0 Introduction

This study provides a 2018 update of the previous annual telecommunications price comparison studies conducted since 2008. Footnote 5

As in previous years, the consumer telecom service categories covered in this study include the following stand-alone and bundled service categories:

  1. Wireline telephony;
  2. Mobile wireless telephony;
  3. Fixed line broadband Internet;
  4. Mobile wireless Internet; and
  5. Bundled services.

A series of service baskets reflecting different service usage and feature levels has been established for each of these service categories.

For Canada, the study provides a comparison of prices for each defined basket in each service category for the following cities: Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver. Service prices for Canada as a whole are derived as the weighted averages of the prices measured for each of the six surveyed cities.

The study also measures prices for the same set of service category baskets for Australia, France, Germany, Italy, Japan, the United Kingdom (U.K.) and the United States (U.S.). As a result, the study covers all G7 countries along with Australia. Service basket prices in these seven foreign jurisdictions are compared with those measured for Canada.

There are three notable modifications to this year's studyFootnote 6:

  1. An increase in the data cap for Level 6 mobile wireless telephony offering (up to 10 to 49 GB data allowance); and
  2. Two higher-level fixed broadband offerings (a 100 to 250 mbps offering and a 250 to 500 mbps offering); and
  3. Bundle 1 has been changed from a three-service bundle (Fixed Telephony, Fixed Broadband and Mobile Wireless Telephony) to a two-service bundle (Fixed Broadband and TV).Footnote 7

In terms of layout, the next section of this report, Section 2, provides a brief review of the methodology used to measure and compare stand-alone and bundled service basket prices, and describes in more detail all changes made in the 2018 study relative to last year's study. The following five sections of the report, Sections 3 through 7, provide Canadian and international price comparison results for wireline telephony, mobile wireless, broadband Internet, mobile Internet and bundled services, respectively. A detailed summary of all service baskets and bundles included in the study is provided in Attachment 1. Historical domestic price levels for various services and baskets are provided in Attachment 2. International historical price series are provided in Attachment 3.

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2.0 Methodology

2.1 Service Basket Design

As in previous studies, this study relies on the service basket-based price comparison methodology described in Wall Communications' 2008 methodology report.Footnote 8 Various modifications to the 2008 methodology have been made in successive studies primarily to reflect changes in service usage patterns or characteristics over time.

The price comparison methodology used in this study is based on a "service basket" approach where separate telecom service baskets are defined on the basis of increasing "levels" of service usage, features and, where applicable, performance. The number of defined service basket levels for each of the stand-alone telecom services considered in this study varies from three to six in total:

  1. Wireline Telephony: Basket Levels 1 to 3
  2. Mobile Wireless: Basket Levels 1 to 6
  3. Broadband Internet Access: Basket Levels 1 to 6
  4. Mobile Internet Access: Basket Levels 1 to 3.

Each of the service baskets has been designed to reflect, as applicable, low, mid, high and very-high volume, including unlimited, service options that are generally intended to capture a broad range of typical Canadian consumer usage levels, including an “average” consumption basket for a typical Canadian consumer.

Three service bundles are also included in the study:

Level 2 stand-alone service baskets are generally used in each of the bundles.  In some cases, however, there are restrictions on the specific service elements that are eligible for bundling discounts.  In such cases, eligible service elements are included instead (which can involve including a Level 3 or 4 rather than Level 2 service element).  For the digital TV service component, a "basic" digital television service package option is selected for inclusion in the applicable bundles.  Only Bundles in Canada and the United States are examined in the 2018 Study, due to basket incompatibilities (between North America and the rest of the world) that have arisen over time. 

The specific service elements included in each service basket are described in the following sections and the associated service elements and usage assumptions in each case are also summarized in Attachment 1.

2.2 Canadian Price Data Collection

The Canadian price data included in the study has been collected from a variety of telecom service providers (TSPs), including incumbent telephone companies (i.e., Bell Aliant, Bell Canada, Bell-MTS, SaskTel and TELUS) and incumbent cable companies (i.e., Eastlink, Videotron, Rogers, Access and Shaw).  Service prices from resellers Primus, Vonage, Teksavvy, Petro-Can, and PC MobileFootnote 9 are also collected for the study.  In addition, mobile wireless services offered by regional wireless service providers Freedom, EastLink, Videotron and SaskTel are also taken into account. In terms of geographic coverage, price data is collected for each of the following six Canadian cities:  Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver.  Table 1 provides a list of the surveyed Canadian service providers in this year's study broken out by city and by service basket.

Table 1: Selected Canadian Cities and Service Providers
City Service Baskets Service Providers
Halifax Wireline Bell Aliant, Eastlink, Vonage, Teksavvy and Primus.
Broadband Internet Bell Aliant, Eastlink, Teksavvy and Primus
Mobile Wireless Bell, TELUS, Rogers, Eastlink, PC Mobile, Petro-Can, Incumbent Flanker Brands
Mobile Internet Bell, TELUS, Rogers, Eastlink
Bundles Bell Aliant, Eastlink
Montreal Wireline Bell, Videotron, Primus
Broadband Internet Bell, Videotron, Primus, Teksavvy, Distributel
Mobile Wireless Bell, TELUS, Rogers, Primus, Videotron, PC Mobile, Petro-Can, Incumbent Flanker Brands
Mobile Internet Bell, TELUS, Rogers, Videotron, Primus
Bundles Bell, Videotron, Primus (as applicable)
Toronto Wireline Bell, Rogers, Primus
Broadband Internet Bell, Rogers, Primus, Teksavvy, Distributel
Mobile Wireless Bell, TELUS, Rogers, Primus, Freedom, Petro-Can, PC Mobile, Incumbent Flanker Brands
Mobile Internet Bell, TELUS, Rogers, Freedom, Primus
Bundles Bell, Rogers, Primus (as applicable)
Winnipeg Wireline Bell-MTS, Shaw
Broadband Internet Bell-MTS, Shaw, Teksavvy
Mobile Wireless Bell-MTS, TELUS, Rogers, PC Mobile, Petro-Can, Incumbent Flanker Brands
Mobile Internet MTS, Bell, TELUS, Rogers
Bundles MTS, Shaw
Regina Wireline SaskTel, Access Communications
Broadband Internet SaskTel, Access Communications, Teksavvy
Mobile Wireless SaskTel, Bell, TELUS, Rogers, PC Mobile, Primus, Petro-Can, Incumbent Flanker Brands
Mobile Internet SaskTel, Bell, TELUS, Rogers
Bundles SaskTel, Access Communications
Vancouver Wireline TELUS, Shaw, Primus
Broadband Internet TELUS, Shaw, Primus, Teksavvy
Mobile Wireless Bell, TELUS, Rogers, Primus, Freedom, PC Mobile, Incumbent Flanker Brands
Mobile Internet Bell, TELUS, Rogers, Freedom, Primus
Bundles TELUS, Shaw, Primus (as applicable)

Wall Communications Inc. 2018

City-specific prices for each of the stand-alone and bundled service baskets offered by the TSPs listed in Table 1 are determined using each service provider’s respective estimated subscriber-based market share as weights.Footnote 10 In addition, to determine Canada-wide market prices, city-specific prices are aggregated using corresponding city population levels as weights.  Weighted average prices for each surveyed city and for Canada are provided in Attachment 2 for each of the service baskets and bundles included in this study.

In addition, for the mobile wireless service baskets, services offered by the incumbents' flanker brand services – i.e., Bell Virgin, Rogers Fido and TELUS Koodo – are also taken into account. The incumbents' flanker brand service prices are included in the calculation of the above-noted city-specific and national aggregate prices.Footnote 11 In Section 4.2 below, the incumbents' flanker brand prices are compared with incumbents' and entrants' mobile wireless prices as a separate analysis.

The price data collected for this study is drawn from the surveyed TSPs' websites and, where necessary, supplemented with further clarifications from customer service representatives (CSRs).Footnote 12 The price data reflects currently advertised prices that are generally available to new customers or existing customers changing service plans.  The lowest available currently advertised price is used to determine the total price of each service basket.  For this purpose, regular or “standard” prices are used – short-term promotional discounts available to new customers are not taken into account.Footnote 13

Overall, the Canadian price comparisons included in this year's study are based on the measurement of the prices of over 600 separate service baskets, covering six cities, three to seven service providers by city and up twenty or more stand-alone and bundled service baskets for each service provider.

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2.3 International Price Data Collection

Seven foreign jurisdictions are included in the study:  Australia, France, Germany, Italy, Japan, the U.K. and the U.S.  With the exception of the U.S., in each case, price data was collected for the services available in each country's largest city.  For the U.S., four cities of varying size distributed across that country were used – i.e., Boston, Kansas City, Minneapolis and Seattle. The service providers surveyed by country and, as applicable by city, are summarized in Table 2.Footnote 14

Table 2: Selected Foreign Jurisdictions and Service Providers
City Basket Service Providers
United States: Boston, MA Wireline Verizon, Comcast
Broadband Internet Verizon, Comcast/Xfinity, RCN
Mobile Wireless AT&T, Verizon, Sprint, T-Mobile, US Regionals1
Mobile Internet AT&T, Verizon, Sprint
Bundles Verizon, Comcast
United States: Kansas City, MO Wireline AT&T, Time Warner
Broadband Internet AT&T, Time Warner, Windstream, Xfinity
Mobile Wireless AT&T, Verizon, Sprint, T-Mobile, US Regionals1
Mobile Internet AT&T, Verizon, Sprint
Bundles AT&T, Time Warner
United States: Minneapolis, MN Wireline CenturyLink, Comcast
Broadband Internet CenturyLink, Comcast/Xfinity
Mobile Wireless AT&T, Verizon, Sprint, T-Mobile, US Regionals1
Mobile Internet AT&T, Verizon, Sprint
Bundles CenturyLink/Verizon, Comcast
United States: Seattle, WA Wireline CenturyLink, Comcast
Broadband Internet CenturyLink, Comcast/Xfinity, Wave
Mobile Wireless AT&T, Verizon, Sprint, T-Mobile, US Regionals1
Mobile Internet AT&T, Verizon, Sprint
Bundles CenturyLink/Verizon, Comcast
United Kingdom: London Wireline BT, Virgin, Talk Talk
Broadband Internet BT, Virgin, EE, AOL
Mobile Wireless EE, Virgin, Vodafone, O2, “3”
Mobile Internet EE, Virgin, Vodafone, O2, “3”
Bundles BT (EE),2 Virgin
Australia: Sydney Wireline/Broadband Telstra and Optus
Mobile Wireless/Internet Telstra, Optus, Vodafone, Virgin
Bundles Telstra and Optus
France: Paris Wireline/Broadband Orange (France Telecom), SFR (Neuf Cegetel), Numericable3
Mobile Wireless/Internet Orange, SFR, Free, Bouygues Telecom
Bundles Orange, SFR, Numericable
Germany: Berlin Wireline Deutsche Telekom (DT), Kabel Deutschland (KD)4
Broadband Internet DT, KD, Vodafone
Mobile Wireless/Internet DT, KD, Vodafone, E-plus (KPN), O2
Bundles DT, KD
Italy: Rome Wireline/Broadband Telecom Italia, FastWeb, Vodafone
Mobile Wireless/Internet Telecom Italia (TIM), Vodafone, WIND, “3”
Bundles Telecom Italia, FastWeb
Japan: Tokyo Wireline NTT, J:Com
Broadband Internet NTT, J:Com, KDDI, Yahoo! BB
Mobile Wireless/Internet NTT DoCoMo, Softbank5, au KDDI, Y!Mobile5
Bundles NTT, J:Com (au KDDI)

Notes

  1. The U.S. Regionals include: US Cellular and C-Spire Wireless.  Note that Cricket Wireless was acquired by AT&T in 2014 and MetroPCS was acquired by T-Mobile in 2013.
  2. EE was acquired by BT in late 2014.  For the purposes of the U.K. bundles, EE's mobile wireless service was included along with BT's wireline, Internet and digital TV services.
  3. Numericable and SFR merged in April 2014.  They presently continue to market services under their separate brands.
  4. KD was acquired by Vodafone in 2013.  While they continue to offer fixed broadband services under their separate brands, KD no longer provides mobile wireless or Internet services.  KD formerly offered mobile services as an MVNO.
  5. In previous studies, wireless service providers Willcom (formerly affiliated with J:Com) and eMobile were included in the study for Japan.  Both Willcom and eMobile were acquired by Softbank.  eMobile was subsequently rebranded as Y!Mobile.  Softbank has also been included in the study place of Willcom.

Canadian incumbent flanker brand mobile wireless price information is included in Canadian prices.  The U.S. regional brand (i.e. US Cellular and C-Spire) service prices are not included in the calculation of U.S. national aggregate prices.Footnote 15

For international price comparison purposes, foreign currency prices have been converted to Canadian dollars using currency market exchange rates adjusted for purchasing power parity (PPP) differences between countries.  For this study, the OECD’s latest available PPP comparative price level indexes for May 2018 were used for this purpose in conjunction with average market exchange rates for the same one-month period.Footnote 16

Canadian dollar-based price comparisons between Canada and other countries can be affected significantly by year-over-year currency exchange rate fluctuations.  PPP-adjusted exchange rates take into account both changes in exchange rates and PPP adjustment factors between countries and, therefore, generally provide a more appropriate economic basis for comparing price levels between countries.  For this reason, all of the international price comparison results shown in the main body of this report are based on PPP-adjusted Canadian dollars.  Own-currency and non-PPP-adjusted Canadian dollar price comparisons are provided in Attachment 3.

It should be noted that fluctuations in both exchange rates and PPP adjustment factors can affect international price comparisons over time.  This caveat is particularly relevant to inter-temporal comparisons given the significant changes in both exchange rates and PPP adjustment factors over the last decade.

As well, it should also be noted that service prices in the U.K., France, Germany, Italy, Australia and Japan are typically quoted inclusive of retail value added taxes (VAT) or goods and services taxes (GST).  Where appropriate, we have excluded applicable VAT or GST charges to allow cross-country comparisons of service prices excluding government sales taxes.Footnote 17 On the other hand, where applicable, other industry-specific regulatory fees and surcharges are included for price comparison purposes (e.g., 9-1-1 fees, universal service fees and other regulatory fees).

Overall, the international price comparisons included in this year's study are based on the measurement of the prices of close to 550 separate stand-alone and bundled service baskets.  Adding the Canadian and international service baskets together, the prices of roughly 1,050 service baskets were measured to generate the price comparison results presented in this report.

2.4 Summary of New Additions and Updates

As noted at the outset, there are several modifications to this year's study. These include:

  1. A higher data cap for Level 6 Family Plan mobile wireless has been introduced (i.e. 10 to 49 GB data allowance);
  2. Two higher-level fixed broadband offerings (a 100 to 250 mbps offering and a 250 to 500 mbps offering);
  3.  Bundle 1 has been changed from a three-service bundle (Fixed Telephony, Fixed Broadband and Mobile Wireless Telephony) to a two-service bundle (Fixed Broadband and TV);
  4.  Bundles are only tracked for Canada and the United States due to the incompatibilities between baskets (in North America and the rest of the world) that have developed over time; and
  5.  As in previous years' studies, updated market share information has been used to determine current year Canadian and international weighted average prices.Footnote 18

Since it was first conducted in 2008, each successive price comparison study update has incorporated a number of methodological and measurement changes (such as those just mentioned).  Some adjustments can significantly affect comparisons of measured prices over the historical period.  In general, given the ongoing methodological and measurement modifications to the study on a year-to-year basis, caution should be exercised when considering price trends over time.

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3.0 Wireline Telephony Service

3.1 Wireline Telephony Service Baskets

As in previous studies, the following service element charges are considered for wireline service price comparison purposes:

  1. access line charges (including, as applicable, free calling allowances);
  2. local usage/calling charges (where applicable);
  3. long distance charges for both domestic and international calls;
  4. optional feature charges (e.g., voice mail, call display & other features); and
  5. other recurring charges, where applicable, such as 9-1-1, network access fees and/or other surcharges or regulatory fees.

One-time service charges, such as installation and activation fees, are excluded. 

Three wireline service baskets are included in the study.  They consist of the following main elements: 

 Table A1.1 in Attachment 1 provides a detailed summary of the service elements and usage assumptions for each of the three wireline telephony service baskets included in this study.  No changes to the wireline service basket definitions have been made in this year's study relative to previous studies.

3.2 Canadian Wireline Telephony Service Prices

Figure 1 below provides a summary of Canadian average monthly prices for each of the three wireline telephony service baskets for the five-year period 2014 to 2018.  More detailed wireline price information, by service basket and by surveyed city (i.e., Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver) for the period 2008 to 2018, where available, is provided in Table A2.1 in Attachment 2.

Figure 1

Figure 1

Wall Communications Inc. 2018

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4.0 Mobile Wireless Service

4.1 Mobile Wireless Service Baskets

As in previous studies, the following mobile wireless service element charges, where applicable, are considered for price comparison purposes:

  1. network access/airtime charges (taking into account defined amounts of daytime, evening and weekend minute volumes);
  2. optional feature charges (e.g., voice mail, call display and others);
  3. long distance charges for both domestic and international calls;
  4. short message service (SMS) or text message charges;
  5. data service charges; and
  6. any other applicable monthly service charges such as emergency, universal service and/or other regulatory fees.

There are several notable charges or costs that are excluded from the calculation of mobile service prices in this study, which include:  one-time charges (such as activation fees), upfront handset or device costs and roaming charges.  However, a separate comparative analysis of Canadian and U.S. roaming charges is provided in Section 4.4 below.

Six mobile wireless service baskets are included in the study.  Each basket consists of the following main elements:

Table A1.2 in Attachment 1 provides a more detailed summary of each of the service elements and usage assumptions included in all six mobile wireless service baskets.

Prices are measured for each of the mobile wireless service baskets based on a TSP’s standard mobile service plan rates.  Where applicable, both “pre-paid” and “post-paid” service options are considered.  The less expensive of the two options is used to determine the service basket price.

Post-paid plans can be offered on a no-contract or term-contract basis (the most common term being 24 months in the latter case).Footnote 20 Term-contract service plans typically provide a means for subscribers to purchase a new handset or device at a discounted price.  Such plans generally include an implicit or explicit handset cost recovery component in the service plan price.  No-contract term, bring-your-own-device or SIM card only, service plans are also often available at lower price points given they do not include a handset cost recovery component.  Consistent with previous years' studies, as applicable, the post-paid service plan prices collected for this study are based on term-contract service plans.Footnote 21

4.2 Canadian Mobile Wireless Prices

Figure 2 provides a summary of 2018 Canadian prices for all six mobile wireless service baskets.  Weighted average prices range from $25.73 per month for a Level 1 limited talk-only plan to $227.87 per month for a Level 6 Canada-wide unlimited talk and text family plan with up to 50 GB of data.

Figure 2

Figure 2

Wall Communications Inc. 2018

Figure 3

Figure 3

Wall Communications Inc. 2018

Figure 4 provides a summary of Canadian weighted average mobile wireless prices for each service basket Levels 1 through 6 for the five-year period 2014 to 2018. More detailed historical mobile wireless price information by service basket and city is provided in Table A2.2 in Attachment 2.

The lowest average mobile wireless prices were generally found in Winnipeg, Regina and Montreal for most mobile wireless service baskets – consistent with the past several years.

Since 2008, when the first Telecom Pricing Study was undertaken, mobile wireless prices in Canada have generally trended downwards with CAGRs over the relevant period between roughly 2% and 7% (with the exception of Level 6 at just under 1% annual decrease).

Comparison of Incumbent and Regional Providers Prices 

A comparison of average mobile wireless rates for the incumbent carriers and the regional carriers is provided in Table 3 below.  The comparison is provided for six cities:  Vancouver and Toronto (where Freedom operates), Montreal (where Videotron operates), Winnipeg (MTS), Regina (SaskTel) and Halifax (where Eastlink operates).Footnote 22 For each of the cities, the incumbent carriers include Rogers, Bell and TELUS.

Table 3: 2018 Canadian Mobile Wireless Service Rates - Incumbents versus Regionals
  NS QC ON MB SK BC Canada
Level 1
Incumbents $26.10 $26.13 $25.67 $27.17 $28.11 $25.67 $26.47
Regionals N/A N/A $20.00 $34.50 N/A $20.00 $24.83
Difference N/A N/A -22.08% 26.99% N/A -22.08% -6.19%
Level 2
Incumbents $42.10 $39.13 $45.00 $40.17 $37.77 $45.00 $41.53
Regionals $25.55 $30.41 $25.00 $40.50 $35.94 $25.00 $30.40
Difference -39.31% -22.28% -44.44% 0.83% -4.85% -44.44% -26.80%
Level 3
Incumbents $87.93 $44.46 $89.17 $45.00 $49.27 $89.17 $67.50
Regionals $64.55 $44.41 N/A $55.00 $65.83 N/A $57.45
Difference -26.59% -0.11% N/A 22.22% 33.60% N/A -14.89%
Level 4
Incumbents $93.76 $62.96 $95.00 $50.00 N/A $95.00 $79.34
Regionals $74.55 $56.41 $40.00 $55.00 N/A $40.00 $53.19
Difference -20.49% -10.40% -57.89% 10.00% N/A -57.89% -32.96%
Level 5
Incumbents $108.76 $67.46 $110.00 $60.00 $59.27 $110.00 $85.92
Regionals $84.55 $68.41 $50.00 $65.00 $70.94 $50.00 $64.82
Difference -22.26% 1.41% -54.55% 8.33% 19.68% -54.55% -24.56%
Level 6
Incumbents $238.76 $168.77 $228.33 $126.67 $125.94 $228.33 $186.14
Regionals N/A $124.41 $180.00 $110.00 $200.94 $180.00 $159.07
Difference N/A -26.29% -21.17% -13.16% 59.55% -21.17% -14.54%

Unweighted averages used for incumbents and regionals. Unweighted prices can vary significantly from the weighted prices used in calculating national averages but are suitable for comparing incumbents and regionals.

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As shown in the table, for the Level 1 mobile wireless service basket, the prices offered by regional carriers are 6% lower on average for the six cities combined.  This is the lowest price differential of all categories levels.  The relative price discounts (on average) available from the regionals in the case of the Level 2 service basket through Level 6 (for all cites combined) are 27%, 15%, 33%, 25% and 15% respectively.  

Compared to last year's study, the differentials between the incumbents' and Regionals’ mobile wireless prices have generally been stable or moved upwards.

Incumbent Flanker Brand Prices

Incumbent flanker brand services Bell Virgin, Rogers Fido, and TELUS Koodo are available across the country. 

Table 4 below provides a summary of incumbent primary brand, incumbent flanker brand and regional mobile wireless service prices for 2018 in Halifax, Montreal, Toronto, Winnipeg, Regina and Vancouver for each of the mobile wireless service baskets.  It also provides percentage rate differentials between the incumbents' primary and flanker brands as well as the incumbents' flanker brands and the regionals.  Except for Levels 1 and 6, Flanker prices are consistently lower than incumbent prices. The most dramatic differences are found in Levels 4 and 5, where flanker prices are 23% and 21% lower (respectively) than incumbent prices.

Compared to last year's study, the differentials between the incumbents' flanker and primary brand service prices have no discernable trend – some are higher and some are lower.  Flankers still tend to be lower than incumbent prices (except for Levels 1 and 6), both on a national average basis and in most individual city/basket prices as well.

Table 4: 2018 Canadian Mobile Wireless Service Rates - Incumbents, Incumbent Flanker Brands and Regionals
  NS QC ON MB SK BC Canada
Level 1
Incumbents $26.10 $26.13 $25.67 $27.17 $28.11 $25.67 $26.47
Regionals N/A N/A $20.00 $34.50 N/A $20.00 $24.83
Flankers N/A $25.46 N/A $28.00 $28.94 N/A $27.47
Diff F/I N/A -2.55% N/A 3.07% 2.96% N/A 3.76%
Diff F/R N/A N/A N/A -18.84% N/A N/A 10.60%
Level 2
Incumbents $42.10 $39.13 $45.00 $40.17 $37.77 $45.00 $41.53
Regionals $25.55 $30.41 $25.00 $40.50 $35.94 $25.00 $30.40
Flankers $34.90 $33.74 $34.61 $33.00 $33.94 $34.61 $34.13
Diff F/I -17.10% -13.77% -23.09% -17.84% -10.15% -23.09% -17.81%
Diff F/R 36.58% 10.95% 38.44% -18.52% -5.56% 38.44% 12.28%
Level 3
Incumbents $87.93 $44.46 $89.17 $45.00 $49.27 $89.17 $67.50
Regionals $64.55 $44.41 N/A $55.00 $65.83 N/A $57.45
Flankers $70.60 $48.71 $70.17 N/A N/A $70.17 $64.91
Diff F/I -19.71% 9.56% -21.31% N/A N/A -21.31% -3.84%
Diff F/R 9.37% 9.68% N/A N/A N/A N/A 12.99%
Level 4
Incumbents $93.76 $62.96 $95.00 $50.00 N/A $95.00 $79.34
Regionals $74.55 $56.41 $40.00 $55.00 N/A $40.00 $53.19
Flankers $65.43 $48.79 $65.00 N/A N/A $65.00 $61.06
Diff F/I -30.22% -22.50% -31.58% N/A N/A -31.58% -23.05%
Diff F/R -12.23% -13.50% 62.50% N/A N/A 62.50% 14.78%
Level 5
Incumbents $108.76 $67.46 $110.00 $60.00 $59.27 $110.00 $85.92
Regionals $84.55 $68.41 $50.00 $65.00 $70.94 $50.00 $64.82
Flankers $82.10 $56.13 $81.67 $52.67 $53.61 $81.67 $67.97
Diff F/I -24.52% -16.80% -25.76% -12.22% -9.56% -25.76% -20.89%
Diff F/R -2.90% -17.96% 63.33% -18.97% -24.43% 63.33% 4.87%
Level 6
Incumbents $238.76 $168.77 $228.33 $126.67 $125.94 $228.33 $186.14
Regionals N/A $124.41 $180.00 $110.00 $200.94 $180.00 $159.07
Flankers $389.43 $198.46 $389.00 N/A N/A $389.00 $341.47
Diff F/I 63.10% 17.59% 70.36% N/A N/A 70.36% 83.45%
Diff F/R N/A 59.52% 116.11% N/A N/A 116.11% 114.67%

Unweighted averages used for incumbents and regionals. 

Incumbent flanker brands are given equal weights.

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Table 4 also includes the regionals’ average prices for the same cities and provides percentage-based price differentials between the regionals’ and incumbents' flanker brand prices.  The regionals’ prices are consistently lower than the incumbents' flanker brand prices nationally, but can be higher in specific regions and baskets.  In particular, incumbent prices tend to be lower than regional prices in Saskatchewan and Manitoba.

As was seen last year, the price differentials between regionals and incumbent flanker brand prices have generally widened, whereas the differentials between regional and incumbent primary brand prices have largely remained unchanged.  In other words, average prices offered by incumbent flanker brands rose and are now closer to those of the incumbents' primary brands, while the regionals’ price discounts relative to the incumbents' primary brands generally remained the same.

Reseller or MVNO Prices

Mobile wireless service prices offered by two resellers or mobile virtual network operators (MNVO) – i.e., Primus and PC Mobile – were also collected.  Table 5 provides a summary of the national-level price differentials between the incumbents' primary brands and MVNOs for each of the mobile service baskets.  Note that no reseller services were available for Level 6 baskets.

Table 5: 2018 Canadian Mobile Wireless Service Rates - Incumbents versus Resellers/MVNOs
  NS QC ON MB SK BC Canada
Level 1
Incumbents $26.10 $26.13 $25.67 $27.17 $28.11 $25.67 $26.47
Resellers $26.25 $25.86 $25.63 $26.25 $26.10 $25.63 $25.95
Difference 0.59% -1.04% -0.16% -3.37% -7.16% -0.16% -1.97%
Level 2
Incumbents $42.10 $39.13 $45.00 $40.17 $37.77 $45.00 $41.53
Resellers $53.34 $45.72 $45.42 $53.13 $46.04 $45.42 $48.18
Difference 26.71% 16.86% 0.93% 32.26% 21.89% 0.93% 16.01%
Level 3
Incumbents $87.93 $44.46 $89.17 $45.00 $49.27 $89.17 $67.50
Resellers $65.43 $62.96 $62.50 $65.00 $63.44 $62.50 $63.64
Difference -25.59% 41.61% -29.91% 44.44% 28.75% -29.91% -5.72%
Level 4
Incumbents $93.76 $62.96 $95.00 $50.00 N/A $95.00 $79.34
Resellers $75.43 $77.96 $77.50 $75.00 $78.44 $77.50 $76.97
Difference -19.55% 23.82% -18.42% 50.00% N/A -18.42% -2.99%
Level 5
Incumbents $108.76 $67.46 $110.00 $60.00 $59.27 $110.00 $85.92
Resellers $85.43 $90.46 $90.00 $85.00 $90.94 $90.00 $88.64
Difference -21.45% 34.09% -18.18% 41.67% 53.42% -18.18% 3.17%
Level 6
Incumbents $238.76 $168.77 $228.33 $126.67 $125.94 $228.33 $186.14
Resellers N/A N/A N/A N/A N/A N/A N/A
Difference N/A N/A N/A N/A N/A N/A N/A

  Unweighted averages.

  Resellers/MVNOs include Primus and PC Mobile.

  Wall Communications Inc. 2018

Reseller services tend to be lower than incumbents’ prices in Nova Scotia, Ontario and BC and higher in Quebec, Saskatchewan and Manitoba.   On a national average basis, Reseller average prices are lower for Level 1, Level 3 and Level 4.  The differences in incumbent and reseller national average prices tend to e relatively small (with the exception of Level 2 where resellers are 16% higher).  However, price differentials in any given city/basket can exhibit extreme price differences – as much as a 50% or more difference in some cases (e.g. Manitoba Level 4 and Saskatchewan Level 5).

Discussion of the Canadian Market: Observations Relevant to High and Low Cost Service Provision

Table 6 below provides the highest and lowest available prices (by region) by specific provider.  We would note that Freedom Mobile in most cases offers the lowest price in regions where they offer service (i.e. BC and Ontario).

Table 6: 2018 Canadian Mobile Wireless Service Rates - Lowest and Highest Offered Prices by Province and by Wireless Service Provider
Baskets   BC BC SK SK MB MB ON ON QC QC NS NS Canada
    Low High Low High Low High Low High Low High Low High Average
1) Talk Price 20.00 27.00 25.94 30.44 25.00 34.50 20.00 27.00 20.46 30.46 25.43 27.43 25.73
  WSP Freedom Telus Rogers, Primus Bell Rogers MTS Freedom Telus Bell Rogers Bell, Rogers Telus  
2) Talk and Text Price 25.00 56.25 30.94 56.25 32.40 56.25 25.00 56.25 33.40 56.25 25.55 56.25 39.43
  WSP Freedom Petro-Can Rogers, Primus Petro-Can Fido, Virgin Petro-Can Freedom Petro-Can Virgin, Fido Petro-Can Eastlink Petro-Can  
3)1GB Price 60.00 90.00 45.94 65.94 45.00 65.00 60.00 90.00 44.41 65.46 62.03 90.43 70.99
  WSP Primus Rogers, Bell Rogers PC Mobile, SaskTel Rogers, Bell, Telus PC Mobile Primus Bell, Rogers Bell, Videotron PC Mobile Koodo Bell  
4)2GB Price 40.00 95.00 75.94 80.94 50.00 75.00 40.00 95.00 45.46 80.46 45.43 95.43 75.44
  WSP Freedom Telus, Rogers, Bell PC Mobile Primus Bell, Rogers PC Mobile Freedom Bell, Rogers, Telus Virgin, Koodo Primus Koodo Bell  
5)5GB Price 50.00 110.00 48.94 95.94 48.00 85.00 50.00 110.00 49.46 95.46 75.43 110.43 87.32
  WSP Freedom Telus, Rogers, Bell Koodo Primus Koodo PC Mobile Freedom Bell, Telus, Rogers Koodo Primus Koodo Bell, Telus  
6)10-49GB Price 180.00 390.00 110.94 200.94 110.00 150.00 180.00 390.00 124.41 198.46 225.43 390.43 227.87
  WSP Freedom Virgin, Fido, Koodo Bell SaskTel MTS, Bell Rogers Freedom Virgin, Fido, Koodo Videotron Virgin Telus Virgin, Fido, Koodo  

For Canada, the highest and lowest prices (offered by specific providers) are provided in Table 7 below.  We would note that Freedom Mobile has the lowest (or equal to lowest) price offering in three of the six baskets.

Table 7: Canada Wireless Plans 2018 - Lowest and Highest Canadian Prices
Baskets   Canada - Low Canada - High Canada - Average
1) Talk Price $20.00 $34.50 $25.73
  WSP Freedom (ON, BC), Bell (QC) MTS (MB)  
2) Talk and Text Price $25.00 $56.25 $39.43
  WSP Freedom (ON, BC), Eastlink (NS) Petro-Can  
3) 1 GB Price $44.41 $90.43 $70.99
  WSP Bell (QC), Videotron (QC) Rogers (BC, ON), Bell (BC, ON, NS)  
4) 2 GB Price $40.00 $95.43 $75.44
  WSP Freedom (ON, BC) Rogers, Telus (BC, ON), Bell (BC, ON, NS)  
5) 5 GB Price $48.00 $110.43 $87.32
  WSP Koodo (MB, SK) Rogers (BC, ON), Bell, Telus (BC, ON, NS)  
6) 10-49 GB Price $110.00 $390.43 $227.87
  WSP MTS (MB), Bell (MB, SK) Virgin, Fido, Koodo (BC, ON, NS)  

We would note that an individual vendor price that is considerably lower than the national average can be found in all baskets – as is also the case in each region.

4.3 International Mobile Wireless Service Prices

As noted in previous studies, there are a number of important pricing differences that should be borne in mind when comparing Canadian and foreign mobile wireless prices.

Figure 4 provides a comparison of current mobile wireless prices for Canada and the surveyed foreign jurisdictions for each of the seven wireless service baskets.  All prices are expressed in PPP-adjusted Canadian dollars and exclude retail sales taxes.  Table A3.2 and Figures A3.2 a, b and c in Attachment 3 provide more detailed historical international mobile wireless price information for the period 2014 to 2018, as applicable, for each country and basket.

Figure 4

Figure 4

Wall Communications Inc. 2018

The Level 1 to 3 mobile wireless service baskets have been included in this study since the outset in 2008.  Canada's relative mobile wireless service price ranking for these three baskets has not changed significantly between 2008 and 2014.  Canada has tended to be on the high side of the group, but generally below the U.S. and, since its introduction to the study in 2010, Japan for Level 3 (and in part Level 2).  The Level 4 basket was introduced to the study in 2014 and the Level 5 basket was included in 2015.  Canada's Level 4 and 5 rankings are similar to the Level 1 to 3 baskets – i.e. it falls on the high side of the group. 

Level 6 (Family Basket) was introduced in 2016 and once again Canada is on the high side of the price range. 

It is worth noting that surveyed average prices for European countries included in the study have consistently fallen below the prices in Canada for all defined mobile wireless service baskets – generally considerably lower than in Canada.

In sum, average Canadian mobile wireless prices are consistently at the upper-end of the group of surveyed countries.

4.4 Canada-U.S. Roaming Prices

As a separate price comparison exercise, rate information on voice, text and data roaming services available to Canadian and American mobile wireless service consumers when traveling to the U.S. and Canada, respectively, has been collected as part of this study.

The wireless service providers surveyed for this study generally offer two types of international roaming services.  The first is a "pay-as-you-go" roaming service option under which users pay per-use rates for any voice, text or data usage they incur while traveling abroad.  The second is a travel or roaming add-on package option under which users can choose to pay a fixed fee for defined amounts of call minutes, texts, and/or data.  Typically, roaming add-on packages remain in effect for a 30 day period of time.  With an add-on package, per unit usage rates are typically discounted significantly relative to base pay-as-you-go rates.  When the usage allowance under an add-on plan is consumed, then either specific overage rates or base rates apply for any additional usage, or the service charge is capped (equal to a specified number of days).  

Roaming from Canadian Providers

Canadian incumbent and, to a somewhat lesser degree, incumbent flanker brand wireless service providers offer a wide range of stand-alone U.S.-specific voice, text or data roaming add-on packages as well as bundled talk & text and talk, text & data roaming add-on packages.  The Regionals now offer daily/periodic plans that directly compete with the incumbents, as well as Pay as You Go options. 

The three Canadian national mobile wireless carriers generally have similar roaming plans, charging $7 per day for US/Canada roaming.  Rogers and TELUS allow you to use the amount of voice minutes and texts that are included in your domestic Smartphone plan, while Bell allows unlimited minutes and texts.  All three also allow the use of the data allotment in your domestic plan.  All three national providers cap the monthly roaming expenditure in their plans ($100, $105 and $140 respectively for TELUS, Rogers and Bell).  TELUS also offers a Monthly Roaming Pass that is $30 for 30 days, but limits voice minutes to 300.

The Regionals also offer daily plans ranging from $5 to $6 per day.  The Freedom roaming plans are based on terms of 5, 10 or 20 days while Eastlink has no term.  Videotron caps its monthly maximum roaming plan charge at $60, considerably lower than any of the national carrier plans.

The Flanker (Fido, Koodo and Virgin) plans are virtually the same as those provided by their associated primary brand national carrier plans, with the exception of the Koodo rate of $8 per day ($1 higher than the TELUS plan).  Public Mobile also offers unlimited talk and text at $10 for 10 days, the lowest talk and text roaming plan option available in Canada.

Primus offers an unlimited Talk (no text) plan of $30 for 30 days.

Table 8: Canadian Roaming Plan Comparison ($Can)
  Plan Price (cap if available) Term/Max Data Calling/Text
Rogers Roam Like Home $7 day Cap at $105 per month Use data from your Canadian plan Consistent with domestic plan
Bell Roam Better $7 day Cap at $140 per month Use data from your Canadian plan Unlimited
TELUS Easy Roam $7 day ($100/month) Cap at $100 per billing cycle) Use data from your Canadian plan Consistent with domestic plan
TELUS 30 Day Roaming Pass $30 month 30 days 0 MB 300 minutes and Unlimited Texts
Freedom Big Gig Roam $5/day 5 days (10 and 20 day plans also available) 1 GB Unlimited
Videotron US Daily Traveller Pass $6 day Cap at $60 per month Use data from your Canadian plan Unlimited
Eastlink Worry Free Roaming $6 day No term Use data from your Canadian plan Unlimited
Koodo Easy Roam $8 day Cap at $100 per month Use data from your Canadian plan Consistent with domestic plan
Fido Fido Roam $7 day Cap at $105 per month Use data from your Canadian plan Consistent with domestic plan
Virgin Roam Sweet Roam $7 day Cap at $140 per month Use data from your Canadian plan Unlimited
Public Mobile US Talk and Text $10 10 days 0 Mb ($10 for 250 MB) Unlimited
Primus Travel Pack $30 30 days 0 Mb ($1 per Mb) Unlimited calls/ no texts
Primus Travel Pack $40 30 days 0 Mb ($1 per Mb) 100 minutes/unlimited texts
Petro Canada NA NA NA NA NA

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The national mobile wireless providers, two Regionals and two Flankers also offer Pay as You Go roaming.  Prices are once again very similar across the nationals, ranging from $1.45 to $1.50.   Rogers and Bell both charge $0.75 per text while TELUS charges $0.60 per text.  Bell and TELUS charge $6.00 and $5.00 per MB of data respectively while Rogers has a package of 50 MB for $7.99.

Freedom and Videotron have much lower per minute rates than the nationals, at $0.15 and $0.30 respectively.  Similarly text and data charges are also much lower at $0.05 per text or MB for Freedom and $0.15 per text or MB for Videotron.

The Flanker (Virgin and Fido) rates match those of their owners’ primary brand service.

Table 9: Canadian Roaming Pay as You Go ($Can)
  Price per minute Price per MB Price per Text
Rogers $1.45 $7.99 50 MB $0.75
Bell $1.45 $6.00 per MB $0.75
TELUS $1.50 $5.00 per MB $0.60
Freedom $0.15 $0.05 MB $0.05
Videotron $0.30 $0.15 MB $0.15
Eastlink NA NA NA
Fido $1.45 $7.99 50 MB $0.75
Virgin $1.45 $6.00 per MB $0.75
Koodo NA NA NA

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Roaming From US Providers

In the US, the national carriers all offer no charge roaming to Canada in their unlimited Smartphone plans.  These unlimited data Smartphone plans are priced at US$70 to US$75 per month.  They provide a full Smartphone telephone, text and unlimited data service with US/Canada roaming included in the regular monthly price.

For customers that are not on an unlimited plan from one of the four US national carriers, daily (or periodic) roaming plans are available from three of the carriers.  Verizon offers an unlimited calling plan for $5.00 per month, AT&T offers a $10 a day planFootnote 24 and Sprint offers a $2.00 per day plan. 

Two regional carriers offer roaming plans.  US Cellular offers a $5.00 a month unlimited Talk plan as well as a $10.00 per month unlimited talk and text plan.  C-Spire offers a $5.00 month unlimited talk and text plan that is limited to 10 telephone numbers.

Table 10: US Roaming Plan Comparison ($US)
  Plan Price (cap if available) Term/Max Data Calling/Text
Verizon Go Unlimited Smartphone plan ($75) Included in Smartphone Plan ($0) Monthly No charge for roaming in Canada (500 MB per day allowance) Unlimited
Verizon Travel Pass $5 day Daily Use data from your domestic plan Consistent with domestic plan
Verizon Unlimited Together $5.00 per month Monthly   Unlimited calling
Verizon Mexico and Canada $15.00 per month Monthly 100 MB 100 min/ 100 Text
AT&T Unlimited and More Smartphone plan ($70) Included in Smartphone Plan ($0) Monthly Use data from your domestic plan Consistent with domestic plan
AT&T International Day Pass $10 day Daily Use data from your domestic plan Unlimited
  AT&T Passport $60 month Monthly 1 GB $0.35 per minute and unlimited texts
Sprint Sprint Unlimited Plus Smartphone Plan ($70) Included in Smartphone Plan ($0) Monthly 10 GB Unlimited
Sprint Global Roaming $2 day or $5 per week Daily/Weekly Basic data included $0.20 minute and Unlimited Texts
T-Mobile T-Mobile ONE Smartphone Plan ($70) Included in Smartphone Plan ($0) Monthly 2 GB $0.25 minute and Unlimited Texts
T-Mobile Unlimited Talk and Text ($20) Included in Plan ($0) Monthly No data (can’t be added) Unlimited Talk and Text
U. S. Cellular Unlimited Calling Canada Plan $5.00 month Monthly   Unlimited Talk
U. S. Cellular Unlimited Talk and Text to Mexico and Canada Plan $10.00 month Monthly   Unlimited Talk and Text
C-Spire Unlimited Calling Global Family $5.00 month(Calling is limited to 10 telephone numbers) Monthly   Unlimited Talk and Text

Wall Communications Inc. 2018

Pay as You Go roaming (post paid) is only available form two US carriers: Verizon and AT&T. Both providers charge the same rate of $1 per minute, with data at $2.05 MB and texts at $0.50 each.

Table 11: US Roaming Pay as You Go ($US)
  Price per minute Price per MB Price per Text
Verizon $0.99 $2.05 MB $0.50
AT&T $1.00 $2.05 MB $0.50
Sprint NA NA NA
T-Mobile NA NA NA
U.S. Cellular $0.44    
C-Spire $0.08    

Wall Communications Inc. 2018

Canada/US Roaming Comparison 

A striking feature differentiating Canadian and US services is the “no charge” roaming provided by the national US providers in their unlimited Smartphone plans.  These plans provide a full mobile phone service (voice, texts and unlimited data) plus (generally) unlimited roaming to Canada.  There is no counterpart service in Canada. 

The periodic roaming plans (including voice, texts and data) offered by Canadian national carriers, if used to their maximum allowances, have an average price of $115 per month.  US carriers offer an average PPP-adjusted price of $50.50 per month.  

If only a calling (voice) roaming service is required, US plans can be found for unlimited calling at US$5.00 per month (e.g. Verizon, U. S. Cellular).  In Canada, Primus offers a voice only service for $30 per month while Public Mobile offers a similar service for about $30 per month.

Table 12: Canada/US Roaming Plan Comparison ($Canadian PPP Adjusted)
    Terms Average Price (PPP adjusted)
Smartphone plan with Roaming Included  Canadian Incumbents NA NA
US National Providers Unlimited data Smartphone plan includes “no charge” roaming $97.26
Daily/Periodic Plans  Canadian Incumbents Daily plan with monthly cap (includes voice, text and data allowed in domestic plans) $115 per month max($7/day)
US National Providers (Verizon and Sprint)Footnote 25 Weekly or monthly plans (includes voice, text and data) $50.50 per month

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“Pay as You Go” rates are fairly comparable between the two countries, although data charges are 25% lower in the US.   

Table 13: Canadian and US “Pay as You Go” Roaming Comparison ($Canadian PPP Adjusted)
  Average Price per minute Average Price per MB Average Price per Text
Canadian Incumbents $1.47 $3.71 $0.70
US National Providers $1.37 $2.80 $0.68
Canadian Regionals $0.23    
US Regionals $0.35    

Wall Communications Inc. 2018

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5.0 Broadband Internet Service

5.1 Broadband Internet Service Baskets

The six broadband service baskets included in the study are defined in terms of broadband service speed and monthly data usage:

Broadband Internet Service Baskets
Level Speed Data usage per month
Level 1 "Basic" Internet service with advertisedFootnote 26 download speed of up to 3 to 9 Mbps 10 GB 
Level 2 "Average" (Canadian) high-speed Internet service with advertised download speed of 10 to 15 Mbps (targeted speed in the upper end of the range).  50 GB
Level 3 High-speed Internet service with advertised download speed of 16 to 40 Mbps (targeted speed in the upper end of the range). 100 GB
Level 4 High-speed Internet service with advertised download speed of 40 to 100 Mbps (targeted speed in the upper end of the range). 150 GB
Level 5 High-speed Internet service with advertised download speed of 100 to 250 Mbps (targeted speed in the upper end of the range). 500 GB
Level 5 High-speed Internet service with advertised download speed of 250 to 500 Mbps (targeted speed in the upper end of the range).  500 GB or Unlimited

It should be noted that broadband speeds have increased dramatically over the past decade and the baskets used in the Telecom Pricing Reports have accordingly been adjusted over time.

Changes to Broadband Baskets Criteria 2010 to 2018
Basket 2010 2011 2012 - 2015 2016-2017 2018
Level 1 < 1.5 Mbps < 1.5 Mbps < 3 Mbps 3 - 9 Mbps 3 - 9 Mbps
Level 2 2 – 9 Mbps 2 – 9 Mbps 4 – 15 Mbps 10 – 15 Mbps 10 – 15 Mbps
Level 3 10 – 19 Mbps 10 – 19 Mbps 16 – 40 Mbps 16 – 40 Mbps 16 – 40 Mbps
Level 4 - > 20 Mbps > 40 Mbps 41– 100 Mbps 41- 100 Mbps
Level 5 - - - > 100 Mbps 100-250 Mbps
Level 6         250-500 Mbps

Modem rental fees are taken into account since they are mandatory in some instances.  In other cases, where the modem is not included but must be purchased by the customer, the cost of the required equipment is amortized over 24 months.  One-time installation or activation fees are generally not included.

Some Internet service providers (ISPs) apply monthly data usage caps to their broadband service plans.  Where they are applied, they are typically set on the basis of a monthly data allowance (GB/month), with overage fees applied when the data allowance is exceeded.  Overage or additional data fees are included in the study if assumed usage levels exceed any applicable data caps. In virtually all cases, the applicable data caps were high enough that no overage fees are likely incurred given the data usage assumptions adopted for the defined broadband service baskets.

Table 14: Broadband Download/Upload Mbps Speeds (and Cap) Canada 2018
City ISP B1 B2 B3 B4 B5 B6
Halifax Bell 3/.7 (20G)   25/10 (350G) 50/10 150/150 500/500
Eastlink       100/10 150/10 300/10
TekSavvy 7/ .6          
Montreal Bell 3/.7 (20G) 15/10 (50G)   50/10 (300G) 150/150 500/500
Videotron   15/10 (50G)   60/10 (200G) 120/20  
Primus 7/1          
TekSavvy 5/1 (200G)     60/10 (150G) 200/30  
Distributel 6/1 15/10 (250G) 30/5 (300G) 75/10 (400G) 250/20 (600G)  
Toronto Bell 3/.7 (20G)   25/10 50/10 150/150 500/500
Rogers 5/1 (20G)   30/5 (250G) 60/10 150/15 500/15
Primus 7/1   25/10 (200G) 75/10 250/20  
TekSavvy 5/1 (200G)   30/5 (200G) 75/10 250/20  
Distributel 6/1 15/10 (250G) 30/5 (300G) 75/10 (400G) 250/20 (600G)  
Winnipeg Bell MTS   10/2 25/2 100/10   300/100
Shaw   15/1.5 (150G)   75/7.5 (500G) 150/15  
TekSavvy 5/.5 (400G)   25/2.5 75/7.5    
Regina SaskTel 5/1 10/1 40/10 80/15 175/25 300/40
Access 5/2 10/2 25/3 100/7    
Vancouver TELUS   15/15 (200G) 25/25 (300G) 75/75 (550G) 150/150 (1,000G)  
Shaw   15/1.5 (150G)   75/7.5 (500G) 150/15  
Primus 7/1   25/2.5 (200G) 50/10    
TekSavvy 5/.5 (400G) 15/1 (400G) 25/5 (300G) 50/3 (300G)    
 Can. Av. 5.25/1 13.6/5.8 27.5/7.1 67.5/12.6 172/54 414/238

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5.2 Canadian Broadband Service Prices

Figure 5 provides a summary of Canadian weighted average broadband Internet access service prices for the Levels 1 to 6 service baskets for the period 2016 to 2018.  More detailed historical broadband price information by city is provided in Table A2.4 in Attachment 2.

Figure 5

Figure 5

NOTE:  Broadband service basket definitions have been periodically revised to reflect the general availability of faster broadband service speeds; consequently, inter-temporal price comparisons should be made with caution.
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As was the case last year, Quebec generally had the lowest prices across the country.  In several instances, the prices in Quebec were substantially lower than any other province (i.e. Levels 3,4 and 6).  Relative to the national average, Nova Scotia tended to have some of the highest prices in most baskets.

Price variations in the case of broadband services can be affected by differences in service speeds offered by ISPs.  Although we target a “standard” speed for those baskets with ranges in order to achieve better comparability, the actual speeds for surveyed services can vary – sometimes significantly.  In such cases, price comparisons need to be interpreted with caution.

Canadian broadband service plans span a range of data caps.  For Level 1, the lowest posted data cap was 20 GB (with a high of 400 GB).  For Level 2, data caps ranged from 50 GB to 400 GB.  For Level 3 caps varied from 200 GB to unlimited.  For Level 4, the lowest data cap was 150 GB but 300 to 400 GB are typical.  Level 5 and Level 6 data caps are generally, as expected, much higher (with many unlimited).  Over time, data cap upper limits have been increasing steadily.

The changes to the basket criteria this year were primarily driven by the ever-increasing speeds offered in the market.  We would note that speeds of 100 Mbps or higher are common now – in contrast to even three years ago.  We would also note that 1 Gbps service was offered for the first time in Canada this year with both Bell and Rogers providing the service in Toronto.

Reseller ISP Prices

Broadband service prices offered by two resellers ISPs (Primus and Teksavvy) were once again surveyed this year (along with Distributel where warranted).  These ISPs rely on wholesale broadband access services (acquired from the incumbent telephone and cable companies) to provide retail broadband services.

Table 15 provides a summary of the national-level differentials between the incumbents' and reseller ISPs' prices for each of the four broadband service baskets.  As shown in the table, reseller ISP broadband service prices are consistently lower than those of the incumbents across all six service baskets.

Table 15: 2018 Canadian Broadband Internet Service Rates - Incumbent versus Reseller ISPs
Baskets Incumbents Resellers Differential
Level 1 $42.23 $43.10 2.05%
Level 2 $66.34 $49.62 -25.21%
Level 3 $77.50 $50.34 -35.04%
Level 4 $90.57 $68.76 -24.08%
Level 5 $105.65 $92.56 -12.56%
Level 6 $127.61 n/a n/a

Unweighted averages.  Resellers include Primus and TekSavvy.  Data caps and speeds may not match exactly between resellers and incumbents.

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5.3 International Broadband Service Prices

As with the other service categories, there are a number of notable differences in the way in which broadband services are provisioned in some of the surveyed countries compared to Canada:

Table 16 below provides a summary of the unweighted average "advertised" download and upload service speeds of the surveyed broadband services included in each of the six specified broadband service baskets for Canada and the surveyed foreign jurisdictions.Footnote 27 Data caps are typically no longer listed in most countries (with the exception of Canada and Australia).

Table 16: 2018 International Broadband Internet Services - Average Advertised Speeds Mbps
  B1 B2 B3 B4 B5 B6
Can. Av. 5.25/1 13.6/5.8 27.5/7.1 67.5/12.6 172/54 414/238
US Av. 4.25/.6 12.4/4.5 20/na 73/22.7 216.7/10 NA
UK Av. NA 10.3/na 36/na 62.8/na 108/6 362/21
Aus Av NA 10/.7 22.5/na 91/2 NA NA
FR Av NA 15/1 30/na 100/53 200/75 450/100
JA Av 4.5/.5 12/1.5 15.5/2 88/na 160/na 320/na
GM Av NA NA 21.3/1.5 100/28.7 200/100 450/200
IT Av 7/na NA 20/1.7 100/26.7 NA 500/na
International average (exc. Canada) 5.25/.6 11.9/1.9 23.6/1.7 87.8/26.6 177/47.8 416/107

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Figure 6 provides a comparison of current weighted average broadband service prices for Canada and the seven surveyed foreign jurisdictions for each of the four broadband service level baskets.  Table A3.3 and Figures A3.3 a, b, c and d in Attachment 3 provide more detailed historical broadband Internet service price results for the period 2008 to 2018, as applicable, for each of the four broadband service baskets.

Figure 6

Figure 6

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Canada's broadband service price ranking has remained relatively consistent since the study was first conducted in 2008.  The measured prices for the European countries included in the study (U.K., France, Italy and Germany) have consistently been lower than those in Canada – in some cases, by a wide margin. 

In sum, Canadian broadband Internet service prices compare reasonably favourably with the other surveyed countries in the case of the Levels 1 and 2 – although many countries no longer provide these lower level service baskets.  However, Canadian Level 3 and higher basket prices tend to be higher than the prices measured in the surveyed countries, with the exception of the U.S.

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6.0 Mobile Internet Service

6.1 Mobile Internet Service Baskets

There are three mobile Internet service levels included in the study, essentially based on the data allowance of the service.  They consist of the following usage-based service elements and characteristics:

One-time charges (such as activation fees) are generally excluded.

6.2 Canadian Mobile Internet Service Prices 

Figure 7 provides a summary of Canadian Level 1 through 3 mobile Internet service basket prices for the periods 2016 to 2018.  More detailed price information by city is provided in Table A2.5 of Attachment 2.

Figure 7

Figure 7

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The advertised download speed of the mobile Internet services included in this year's study typically varies between 75 Mbps and 150 Mbps. Freedom is atypical with an offering of 21 Mbps.

A comparison of the mobile Internet service rates offered by the incumbents (Rogers, Bell and TELUS) and Regionals (SaskTel, MTS, Freedom, Videotron and Eastlink), as applicable, in the cities of Vancouver, Toronto, Montreal, Winnipeg, Regina and Halifax is provided in Table 17.  The Incumbents offer the same price in each province/city and therefore the average price is consistent across the country.

For the Level 1 mobile Internet service basket, the Regionals’ prices are roughly 18% lower than the incumbents on average.  For the Level 2 service basket, the differential is 19%.  For Level 3, the price differential is 20%.  No comparison with resellers was conducted due to the very few number of reseller offerings (i.e. only a few instances in Level 1).

Table 17: Incumbents versus Regionals
  NS QC ON MB SK BC Canada
Level 1
Incumbents $39.03 $39.03 $39.03 $39.03 $39.03 $39.03 $39.03
Regionals n/a $42.29 $20.00 $45.00 N/A $20.00 $31.82
Differential n/a 8.36% -48.75% 15.30% n/a -48.75% -18.46%
Level 2
Incumbents $62.36 $62.36 $62.36 $62.36 $62.36 $62.36 $62.36
Regionals n/a $62.29 n/a $65.00 $24.17 n/a $50.49
Differential n/a -0.11% n/a 4.23% -61.25% n/a -19.04%
Level 3
Incumbents $84.03 $84.03 $84.03 $84.03 $84.03 $84.03 $84.03
Regionals n/a $82.29 n/a $85.00 $34.17 n/a $67.15
Differential n/a -2.07% n/a 1.16% -59.34% n/a -20.08%

Unweighted averages

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Compared to last year, the Regionals’ mobile Internet price discounts relative to the Incumbents have declined.  While differentials varied last year from 23% to 27%, the differentials in 2018 vary between 18% and 20%. The reduced price differential between Regionals and Incumbents is primarily due to Regional prices increasing in 2018 relative to 2017 (for Levels 2 and 3) and Incumbents’ prices decreasing year over year for Level 1.

6.3 International Mobile Internet Service Prices

Table 18 provides a summary of the average Level 1 to Level 3 advertised download speeds and data caps for Canada and each of the seven surveyed foreign jurisdictions.  Upload speeds are often not advertised by wireless service providers and, therefore, are not included in the table. 

Table 18: 2018 International Mobile Internet Services - Average Advertised Speeds and Data Caps
  B1 B2 B3
Canada Average 91 mbps (2.7G) 104 mbps (5.3G) 112 mbps (10G)
US Av. 12 mbps (2.5G) 12.8 mbps (7G) 12.2 mbps (30G)
UK Av. 24 mbps (2G) 24 mbps (5G) 24 mbps (14G)
AUS Av 40 mbps (3G) 40 mbps (8G) 40 mbps (30G)
FR Av 71 mbps (2G)   71 mbps (15G)
JA Av 223 mbps (2.5G) 175 mbps (5.7G) 225 mbps (20G)
GRM Av 38 mbps (2.3G) 96 (mbps 5.5G) 85.8 mbps (11G)
IT Av 123 mbps (4G) 103 mbps (10G) 87 mbps (27G)

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Canada is generally at the high end of download speed in each basket but tends to be at the low end for data cap limits in basket 2 and 3.  

Figure 8 provides a comparison of Level 1 to Level 3 mobile Internet service basket prices for Canada and the surveyed foreign jurisdictions.  Table A3.4 and Figures A3.4 (a and b) in Attachment 3 provide detailed historical mobile Internet price results. 

Figure 8

Figure 8

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Relative to previous years' studies, Canada's mobile Internet service basket rankings have largely remained stable.  Canada has ranked on the high side of the group, generally close to or below the U.S. and Japan.  On the other hand, Australia and the European countries included in the study have consistently had lower prices for both baskets compared to Canada – by a substantial margin in many cases.

As a point of interest, the major US mobile wireless providers have begun offering widely available “hotspot” service across their wireless networks.  The “hotspot” services essentially are a substitute for a mobile wireless Internet service for laptops and related devices.  These added services are typically free when a customer purchases an “unlimited data” plan from the operator.  Separate mobile data services are also available for lower level plans for a cost.

In sum, Canada's average mobile Internet service prices fall on the high side of the group of surveyed countries.

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7.0 Bundled Services

7.1 Bundled Service Baskets

In previous Price Comparison Reports, three bundled service baskets were included in the study:

Figure 9

Figure 9

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Figure 10

Figure 10

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Figure 11

Figure 11

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Figure 12

Figure 12

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Figure 13

Figure 13

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Two significant changes are made in the 2018 Report.  Bundle 1 has been modified this year to only include Broadband Internet and TV.  The reason for the adjustment is that bundles of wireline telephony, wireline broadband Internet and mobile wireless are rarely found in Canada (and internationally).  Bundles of broadband and TV are prevalent, however, and therefore Bundle 1 now is a two service bundle of Broadband and TV.Footnote 32

The second significant change relates to comparisons of bundle prices only in North America (i.e. the US and Canada).  There are two reasons for the change: first, bundling seems to have become a tool to sell higher-end services (as opposed to lower end or “average consumer” baskets).  As such, the Bundle definitions used in past Reports (which were targeted at “average” consumption levels) do not result in many market observations, particularly outside of North America.  Second, most European (and Australia and Japan) bundles that include TV have a fundamentally different TV service offering than in Canada (and, to a somewhat lesser extent, the US). 

The 2018 Bundles are:

For the wireline telephony, Internet and mobile wireless service elements in each bundle, Level 2 stand-alone service options are used.  For the digital TV service element, a "basic" digital TV service option is included in the bundle.  In a limited number of cases where Level 2 service options were not available or eligible for bundling discounts, higher-level service options (e.g., Level 3 or 4) have been included.

7.2 Canadian Bundled Service Prices

Canadian prices for Bundle 1 have considerable variation across the country.  While Nova Scotia, Ontario and Quebec prices are relatively similar (ranging from about $140 to $154), prices in the other three regions are considerably lower.  The lowest price is found in Saskatchewan at $84.45, with BC at $102.09 and Manitoba at $121.08. 

As noted earlier, lower end services are often not offered in bundles – and this tends to be the case for TV services in Canada.  While most providers offer a Basic digital TV service on a standalone basis, such low end products are rare in a pre-packaged bundle.Footnote 33 Consequently, the TV offering found in Canadian bundle 1 packages are often much more extensive than a bare bones service.  Bundle 1 in Saskatchewan is an exception, offering a basic TV service in the bundle.  Regions that have higher Bundle 1 prices typically find providers offering higher-end TV packages in the pre-packaged bundle.

The average price for a Bundle 1 (fixed broadband internet service with digital TV) in Canada is $139.

Bundle 2 is comprised of a wireline telephone service, fixed broadband Internet and a TV service.  Again there is considerable price variation between regions, with Nova Scotia at the high end with an average price of $179.95 and Saskatchewan on the low end with a price of $102.22.  The average price is $142.07.

Bundle 3 has four service elements: wireline telephony, fixed broadband Internet, TV and mobile telephony.  Not all regions have a provider that offers a bundle with all four services (e.g. Nova Scotia) and some regions allow you to add a mobile service to an existing bundle (although a discount isn’t always offered or clearly specified). 

Regional prices tend to be more uniform for Bundle 3, varying between $169 and $193. 

Average Canadian prices for the three bundles varied from $139 (Bundle 1) to $181 for Bundle 3.

7.3 Canada Versus US Bundled Service Prices

Much like the Canadian regional price variations, comparisons of Canadian and US bundle prices should be made cautiously since often the service elements (particularly for the TV service) can vary significantly. 

In the case of Bundle 1 (fixed broadband and TV), the PPP-adjusted average price in the US is $153 versus the Canadian average price of $139.  Similarly, the average price for Bundle 2 (wireline telephone, fixed broadband and TV) in the US (at $164) is somewhat higher than the average Canadian price of $142.  Bundle 3 observations in the US were too limited to generate a meaningful price index.Footnote 34

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Attachment 1 – Service Baskets

Table A1.1: Wireline Service Baskets
Local Minutes of Use Level 1 Level 2 Level 3
Outgoing (55%) 220 550 880
Incoming (45%) 180 450 720
Total Minutes 400 1,000 1,600
Outgoing by Time of Day/Week      
Peak (40%) 88 220 352
Off-Peak (60%) 132 330 528
Outgoing LD 10% of total 20% of total 30% of total
National Minutes 16 70 150
U.S. Minutes 6 30 80
Other Int’l Minutes   10 34
Total 22 110 264
Outgoing to Mobile 15% of total 15% of total 15% of total
Local 33 60 100
National   22.5 32
International      
Total 33 82.5 132
Average Call Length 3 3 3
Optional Features      
Voice Mail   Yes Yes
Caller ID   Yes  Yes
Other     Yes (bundled, if available)
Table A1.2: Mobile Wireless Service Baskets
Minutes of Use/Month Level 1 Level 2 Level 3 Level 4 Level 5 Level 6
Outgoing (60%)  90 270 720 Unlimited Nationwide (to fixed and mobile) Unlimited Nationwide (to fixed and mobile) Shared Family Plan (3 phones) 10 to 49 GB
Incoming (40%) 60 180 480 Unlimited Nationwide (to fixed and mobile) Unlimited Nationwide (to fixed and mobile) Shared Family Plan (3 phones) 10 to 49 GB
Total 150 450 1,200 Unlimited Nationwide (to fixed and mobile) Unlimited Nationwide (to fixed and mobile) Shared Family Plan (3 phones) 10 to 49 GB
Time of Day/Week             
Peak (40%) 60 180 480 NA NA NA
Off-Peak (60%) 90 270 720 NA NA NA
Outgoing LD 10% of total 10% of total 15% of total      
National 9 21 90 NA NA NA
Other            
Total 9 21 90 NA NA NA
Outgoing to Mobile 50% of total 50% of total 50% of total      
On-net (2/3) 30 90 240 NA NA NA
Off-net (1/3) 15 45 120 NA NA NA
Total 45 135 360 NA NA NA
Average Call Length 3 min. 3 min. 3 min. NA NA NA
Features            
Voice Mail   Yes Yes Yes Yes Yes
Caller ID   Yes Yes Yes Yes Yes
Other     Yes      
SMS   300 300 Unlimited Unlimited Unlimited
Data     1 GB target 2 GB target 5 to 9 GB 10 to 49 GB
Table A1.3: Broadband internet Service Baskets
Elements Level 1 Level 2 Level 3 Level 4 Level 5 Level 6
Transmission Speed Basic Services3 to 9 Mbps 10 – 15 Mbps
(highest available) 
16 – 40 Mbps(highest available) 40 to 100 Mbps(highest available in target range of 41 to 100 Mbps) 101 to 250 Mbps 251 to 500 Mbps
Monthly Usage 10 GB 50 GB 100 GB 150 GB 500 GB 500 GB to Unlimited
  Modem rental cost or 24 month amortization Modem rental cost or 24 month amortization Modem rental cost or 24 month amortization Modem rental cost or 24 month amortization Modem rental cost or 24 month amortization Modem rental cost or 24 month amortization
Table A1.4: Mobile Internet Service Baskets
Elements Level 1 Level 2 Level 3
Monthly Usage 2 to 5 GB 5 to 10 GB > 10 GB
Transmission Speed (3G technology or higher) (3G technology or higher) (3G technology or higher)
USB Modem No cost with contract or rental / 24 month amortization No cost with contract or rental / 24 month amortization No cost with contract or rental / 24 month amortization
Table A1.5: Bundled Service Baskets
Elements Bundle 1Double-play Bundle 2Triple-play Bundle 3Quad-Play
Wireline   Wireline Level 2 Wireline Level 2
Mobile Wireless     Wireless Level 2
Broadband Internet Broadband Level 2 Broadband Level 2 Broadband Level 2
Television Basic Digital TV Package Basic Digital TV Package Basic Digital TV Package

Note that where Level 2 service options are not eligible for bundling discounts, higher level services (i.e., Level 3 or 4) may be included in a bundle as long as the resulting bundled price is lower than the sum of the corresponding stand-alone Level 2 service component prices.

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Attachment 2 - Canadian Price Comparisons

Table A2.1 - Canadian Wireline Prices

Wireline Level 1
Year NS QC ON MB SK BC Canada  
2008 $31.73 $30.27 $31.61 $30.49 $28.16 $30.90 $30.88  
2009 $32.23 $28.92 $32.51 $30.48 $28.16 $25.92 $29.80 -3.50%
2010 $30.08 $29.39 $33.88 n/a $26.49 $28.27 $31.16 4.60%
2011 $31.79 $27.33 $34.63 n/a $26.52 $34.52 $32.06 2.90%
2012 $31.89 $31.31 $35.30 n/a $26.76 $33.16 $33.42 4.20%
2013 $32.04 $32.85 $38.45 n/a $26.86 $33.12 $35.33 5.70%
2014 $33.06 $37.10 $44.24 n/a $27.17 $31.45 $38.99 10.40%
2015 $35.07 $38.47 $47.30 $36.73 $27.34 $31.39 $40.64 4.20%
2016 $38.29 $36.41 $45.42 $40.30 $24.50 $31.55 $39.52 -2.80%
2017 $42.06 $42.30 $49.52 $34.53 $22.30 $32.69 $42.94 8.60%
2018 $43.23 $39.92 $51.23 $37.80 $25.35 $33.45 $43.40 1.07%
CAGR 3.14% 2.81% 4.95% 2.17% -1.05% 0.80% 3.46%  
Wireline Level 2
Year NS QC ON MB SK BC Canada  
2008 $48.93 $45.44 $48.96 $50.61 $41.39 $48.67 $47.91  
2009 $53.61 $52.01 $57.78 $51.35 $41.39 $34.68 $50.05 -3.50%
2010 $50.78 $46.81 $58.09 n/a $41.50 $44.18 $51.42 4.60%
2011 $47.34 $46.72 $54.66 n/a $41.52 $44.62 $49.81 2.90%
2012 $49.05 $48.55 $57.08 n/a $41.71 $45.19 $51.71 4.20%
2013 $51.56 $54.58 $62.50 n/a $39.94 $43.63 $55.77 5.70%
2014 $55.19 $52.26 $61.77 n/a $39.97 $41.11 $54.37 10.40%
2015 $59.57 $59.83 $64.88 $58.23 $40.81 $47.69 $59.44 4.20%
2016 $61.07 $55.43 $61.49 $54.35 $39.20 $43.56 $55.78 -2.80%
2017 $71.20 $58.12 $66.70 $53.87 $35.10 $50.30 $60.21 8.60%
2018 $70.83 $56.01 $67.32 $55.63 $40.20 $49.54 $59.90 -0.51%
CAGR 3.77% 2.11% 3.24% 0.95% -0.29% 0.18% 2.26%  
Wireline Level 3
Year NS QC ON MB SK BC Canada  
2008 $60.63 $59.36 $63.02 $60.47 $49.81 $57.45 $60.27  
2009 $66.34 $61.68 $67.59 $59.47 $49.56 $51.51 $61.55 2.10%
2010 $67.02 $61.15 $64.19 n/a $48.96 $51.79 $60.78 -1.30%
2011 $58.35 $60.97 $61.36 n/a $48.99 $57.59 $60.22 -0.90%
2012 $60.33 $59.08 $65.97 n/a $49.66 $50.62 $60.52 0.50%
2013 $64.58 $60.94 $65.84 n/a $49.11 $52.69 $61.53 1.70%
2014 $67.85 $58.95 $65.80 n/a $49.03 $48.91 $60.29 -2.00%
2015 $69.70 $66.89 $68.89 $65.87 $48.98 $52.66 $64.96 7.70%
2016 $71.38 $61.60 $65.77 $55.29 $46.91 $45.98 $60.32 -7.10%
2017 $81.94 $59.65 $68.01 $58.55 $42.45 $50.60 $61.98 2.70%
2018 $80.91 $60.29 $68.21 $65.33 $47.38 $51.30 $62.79 1.31%
CAGR 2.93% 0.16% 0.79% 0.78% -0.50% -1.13% 0.41%  

Table A2.2 - Canadian Mobile Wireless Prices

Based on Incumbent Primary Brand, Flanker, Regional and Reseller Prices

Mobile Wireless Level 1
  NS QC ON MB SK BC Canada YoY%
2008 $33.25 $31.96 $33.55 $31.44 $30.16 $32.90 $32.73  
2009 $32.48 $33.24 $33.34 $31.85 $29.44 $33.32 $33.03 0.90%
2010 $29.23 $34.38 $34.33 n/a $28.64 $34.10 $34.03 3.00%
2011 $29.24 $34.47 $34.45 n/a $29.59 $31.94 $33.73 -0.90%
2012 $29.75 $34.72 $34.44 n/a $29.66 $34.58 $34.32 1.80%
2013 $30.76 $30.63 $31.09 n/a $28.88 $30.06 $30.71 -10.50%
2014 $36.50 $36.28 $35.04 n/a $35.05 $36.29 $35.70 16.30%
2015 $37.37 $37.46 $37.54 $32.98 $32.43 $38.21 $37.29 4.40%
2016 $40.62 $40.46 $41.71 $38.98 $36.12 $41.79 $41.08 10.20%
2017 $29.74 $28.95 $31.71 $29.90 $30.57 $30.50 $30.53 -25.70%
2018 $26.11 $25.84 $24.98 $30.24 $28.82 $25.60 $25.73 -15.72%
CAGR -2.39% -2.10% -2.91% -0.39% -0.45% -2.48% -2.38%  
Mobile Wireless Level 2
  NS QC ON MB SK BC Canada YoY%
2008 $53.14 $62.62 $63.37 $51.91 $61.20 $58.34 $60.81  
2009 $48.73 $59.17 $59.20 $50.49 $44.44 $59.30 $57.78 -5.00%
2010 $48.05 $54.34 $53.56 n/a $44.77 $53.74 $53.49 -7.40%
2011 $47.39 $51.50 $49.99 n/a $48.19 $50.86 $50.51 -5.60%
2012 $47.22 $51.04 $51.97 n/a $42.54 $51.61 $51.31 1.60%
2013 $43.44 $44.78 $45.40 n/a $44.86 $43.93 $44.86 -12.60%
2014 $45.40 $45.59 $44.29 n/a $54.29 $46.20 $45.26 0.90%
2015 $48.45 $49.04 $48.15 $46.65 $56.70 $49.28 $48.68 7.60%
2016 $49.56 $44.39 $50.96 $46.98 $49.38 $50.89 $48.77 0.20%
2017 $41.03 $38.62 $41.85 $36.40 $35.91 $44.40 $40.95 -16.00%
2018 $42.39 $36.69 $40.42 $39.25 $36.71 $41.28 $39.43 -3.72%
CAGR -2.23% -5.21% -4.40% -2.76% -4.98% -3.40% -4.24%  
Mobile Wireless Level 3
  NS QC ON MB SK BC Canada YoY%
2008 $121.04 $113.21 $111.51 $111.51 $113.67 $109.68 $112.34  
2009 $105.61 $104.38 $102.20 $112.82 $94.64 $101.24 $103.24 -8.10%
2010 $101.44 $108.37 $112.63 n/a $94.97 $107.27 $109.59 6.20%
2011 $96.73 $98.73 $100.76 n/a $96.69 $99.61 $99.69 -9.00%
2012 $96.44 $98.92 $98.26 n/a $96.42 $98.22 $98.37 -1.30%
2013 $94.40 $93.78 $93.89 n/a $77.07 $93.96 $93.59 -4.90%
2014 $86.91 $73.59 $81.00 n/a $65.33 $86.46 $79.69 -14.90%
2015 $86.76 $82.96 $87.36 $73.54 $72.56 $88.32 $85.22 6.90%
2016 $79.29 $62.98 $80.48 $69.86 $71.59 $80.48 $74.67 -6.30%
2017 $80.73 $59.05 $75.63 $58.18 $62.88 $80.43 $70.70 -5.30%
2018 $83.13 $45.91 $84.76 $50.42 $61.35 $83.67 $70.99 0.41%
CAGR -3.69% -8.63% -2.71% -7.63% -5.98% -2.67% -4.49%  
Mobile Wireless Level 4
  NS QC ON MB SK BC Canada YoY%
2014 $89.23 $92.29 $92.81 n/a $65.62 $97.69 $92.99  
2015 $91.23 $76.22 $87.83 $61.82 $64.43 $89.78 $83.08 -10.70%
2016 $88.73 $69.98 $87.69 $63.69 $68.15 $88.24 $81.05 -2.40%
2017 $93.98 $68.26 $87.45 $67.04 $56.43 $93.74 $81.61 0.70%
2018 $86.48 $57.95 $85.23 $52.77 $78.48 $85.09 $75.44 -7.56%
CAGR -0.78% -10.98% -2.11% -5.14% 4.57% -3.39% -5.09%  
Mobile Wireless Level 5
  NS QC ON MB SK BC Canada YoY%
2015 $122.21 $94.67 $117.93 $65.76 $65.62 $117.65 $107.50  
2016 $109.64 $79.44 $105.81 $70.38 $82.15 $109.11 $96.55 -10.20%
2017 $105.89 $87.09 $113.95 $74.71 $74.06 $121.49 $104.49 8.20%
2018 $101.67 $65.27 $99.69 $61.56 $66.68 $100.76 $87.32 -16.43%
CAGR -5.95% -11.66% -5.45% -2.18% 0.54% -5.04% -6.70%  
Mobile Wireless Level 6
  NS QC ON MB SK BC Canada YoY%
2016 $250.18 $190.40 $257.18 $180.00 $182.44 $256.00 $231.99  
2017 $265.33 $216.56 $288.55 $257.38 $194.98 $292.34 $264.65 14.10%
2018 $280.81 $164.28 $265.86 $123.60 $177.52 $267.69 $227.87 -13.90%
CAGR 5.94% -7.11% 1.67% -17.13% -1.36% 2.26% -0.89%  

Table A2.3 - Canadian Fixed Broadband Internet Service Prices

Fixed Broadband Level 1 (3-9 Mbps)
  NS QC ON MB SK BC Canada YoY
2008 $34.95 $32.45 $38.95 $29.95 $30.45 $23.45 $32.88  
2009 $35.95 $28.43 $35.45 $30.95 $30.45 $24.95 $30.98 -5.79%
2010 $36.95 $29.43 $33.45 n/a $30.95 $29.00 $31.44 1.49%
2011 $36.15 $36.90 $34.15 n/a $32.52 $33.00 $34.85 10.86%
2012 $39.15 $33.35 $45.37 n/a $31.95 $35.40 $39.37 12.98%
2013 $42.15 n/a n/a n/a $31.95 $39.00 $38.91 -1.19%
2014 $40.15 n/a $50.95 n/a $42.95 n/a $50.00 28.50%
2015 $55.13 n/a n/a n/a $34.10 n/a $47.51 -4.96%
2016 $88.73 $41.07 $33.63 $55.80 $46.95 $51.00 $41.94 -11.74%
2017 $50.27 $41.47 $32.52 $59.00 $49.75 $57.58 $41.83 -0.25%
2018 $39.40 $45.19 $39.11 $30.61 $46.17 $40.01 $40.67 -2.78%
CAGR 1.21% 3.37% 0.04% 0.22% 4.25% 5.49% 2.15%  
Fixed Broadband Level 2 (10-15 Mbps)
  NS QC ON MB SK BC Canada YoY
2008 $47.45 $48.95 $48.95 $41.95 $45.45 $40.95 $46.58  
2009 $48.45 $50.43 $50.95 $42.95 $45.45 $38.45 $47.26 1.47%
2010 $49.45 $51.43 $47.95 n/a $45.95 $40.00 $47.60 0.71%
2011 $50.75 $52.83 $49.33 n/a $48.52 $45.65 $49.79 4.61%
2012 $57.75 $60.92 $52.79 n/a $54.95 $46.40 $54.31 9.07%
2013 $51.15 $55.60 $47.18 n/a $54.95 $53.51 $51.20 -5.72%
2014 $54.95 $53.91 $55.25 n/a $54.95 $56.68 $55.10 7.61%
2015 $74.45 $54.83 $55.17 $59.17 $52.88 $59.90 $56.66 2.84%
2016 n/a $51.75 $61.92 $62.60 $56.95 $62.00 $58.88 3.91%
2017 n/a $53.26 $72.14 $66.70 $59.75 $69.29 $65.54 11.31%
2018 n/a $56.61 $48.33 $76.52 $55.34 $74.77 $57.36 -12.48%
CAGR n/a 1.46% -0.13% 6.19% 1.99% 6.21% 2.10%  
Fixed Broadband Level 3 (16-40 Mbps)
  NS QC ON MB SK BC Canada YoY
2008 $57.45 $83.45 $73.95 $52.95 $55.95 $50.95 $68.74  
2009 $58.45 $64.40 $62.45 $52.95 $55.95 $53.45 $60.08 -12.60%
2010 $59.45 $65.40 $62.45 n/a $56.45 $55.48 $61.88 3.00%
2011 $60.75 $66.33 $65.35 n/a $56.75 $55.00 $63.44 2.52%
2012 $88.95 $66.95 $72.17 n/a $79.95 $54.60 $67.94 7.09%
2013 $77.95 $67.05 $64.35 n/a $79.95 $60.69 $65.18 -4.07%
2014 $87.95 $67.15 $70.87 n/a $70.95 $62.00 $68.60 5.25%
2015 $92.95 $59.93 $71.39 $67.93 $62.88 $68.17 $67.81 -1.15%
2016 n/a $56.09 $65.20 $70.60 $62.95 $69.06 $63.48 -6.39%
2017 n/a $50.80 $70.89 $73.35 $73.95 $73.09 $65.59 3.32%
2018 $82.50 $55.62 $79.15 $76.82 $66.19 $71.16 $70.70 7.78%
CAGR 3.69% -3.98% 0.68% 3.79% 1.70% 3.40% 0.28%  
Fixed Broadband Level 4 (41-100 Mbps)
  NS QC ON MB SK BC Canada YoY
$84.75 $73.30 $73.75 n/a $99.95 $91.40 $77.71  
$138.95 $82.95 $106.98 n/a n/a $74.90 $94.39 21.47%
$102.75 $82.95 $80.57 n/a $99.95 $85.00 $82.88 -12.19%
$99.55 $84.75 $86.87 n/a $105.95 $86.00 $86.46 4.31%
$99.26 $74.51 $79.68 $87.10 $105.80 $89.79 $80.63 -6.74%
$84.17 $72.21 $76.80 $89.80 $85.95 $89.16 $78.77 -2.30%
$87.22 $78.06 $85.51 $90.00 $83.95 $79.18 $82.54 4.79%
$95.69 $71.14 $95.84 $94.14 $96.65 $86.67 $87.00 5.41%
1.75% -0.43% 3.81% 2.63% -0.48% -0.76% 1.63%  
Fixed Broadband Level 5 (100-249 Mbps)
  NS QC ON MB SK BC Canada YoY
2016 $133.10 $138.80 $92.91 $123.00 n/a $123.00 $114.65  
2017 $113.55 $79.15 $100.08 $122.01 $139.95 $92.50 $95.10 -17.06%
2018 $108.62 $87.22 $108.90 $116.44 $104.95 $107.61 $102.76 4.78%
CAGR -9.66% -20.73% 8.26% -2.70% -25.01% -6.47% -5.33%  
Fixed Broadband Level 6 (250-500 Mbps)
  NS QC ON MB SK BC Canada YoY
2018 $125.69 $105.45 $135.23 n/a $144.95 n/a $123.87  
CAGR n/a n/a n/a n/a n/a n/a n/a  

Table A2.4 - Canadian Mobile Internet Prices

Mobile Internet Level 1 (2-5 GB)
  NS QC ON MB SK BC Canada YoY%
2010 $54.15 $54.15 $54.15 n/a $56.23 $54.16 $54.19  
2011 $52.32 $52.76 $52.17 n/a $53.98 $52.22 $52.41 -3.29%
2012 $53.05 $52.56 $52.51 n/a $53.05 $52.51 $52.55 0.27%
2013 $45.12 $44.52 $44.37 n/a $48.99 $44.52 $44.55 -15.22%
2014 $43.75 $43.22 $43.19 n/a $47.08 $43.30 $43.30 -2.80%
2015 $43.06 $43.63 $43.19 $44.88 $50.38 $43.30 $43.55 0.56%
2016 $46.07 $45.72 $46.53 $48.00 $52.56 $46.53 $46.47 6.71%
2017 $42.93 $42.32 $43.92 $44.65 $27.68 $42.86 $43.01 -7.44%
2018 $41.96 $39.43 $37.38 $39.10 $41.77 $37.36 $38.28 -11.01%
CAGR -3.14% -3.89% -4.53% -4.49% -3.65% -4.54% -4.25%  
Mobile Internet Level 2 (5-10 GB)
  NS QC ON MB SK BC Canada YoY%
2012 $66.38 $60.94 $65.59 n/a $69.55 $70.22 $65.11  
2013 $66.79 $59.22 $65.21 n/a $70.11 $71.28 $64.67 -0.67%
2014 $67.08 $59.49 $65.60 n/a $68.75 $65.90 $63.90 -1.19%
2015 $65.73 $60.57 $65.60 $68.63 $71.88 $65.90 $64.48 0.91%
2016 $62.47 $62.62 $63.19 $66.00 $71.31 $63.19 $63.30 -1.82%
2017 $61.01 $60.71 $61.08 $62.78 $33.99 $62.14 $60.79 -3.98%
2018 $62.39 $61.98 $62.38 $62.80 $37.63 $62.52 $61.90 1.83%
CAGR -1.03% 0.28% -0.83% -2.92% -9.73% -1.92% -0.84%  
Mobile Internet Level 3 (10+ GB)
  NS QC ON MB SK BC Canada YoY%
2016 $78.89 $81.07 $80.70 $84.50 $81.41 $80.70 $80.98  
2017 $83.85 $80.86 $85.00 $81.36 $47.83 $81.25 $82.28 1.60%
2018 $85.02 $83.77 $83.94 $83.25 $51.98 $83.94 $83.35 1.30%
CAGR 3.81% 1.65% 1.99% -0.74% -20.09% 1.99% 1.45%  

Table A2.5 - Canadian Bundled Service Prices

Double (Fixed Broadband and TV) Bundle 1
  NS QC ON MB SK BC Canada YoY
2018 $140.30 $144.65 $153.95 $121.08 $84.45 $102.09 $138.67  
CAGR 0.03% 0.21% 0.11% -0.32% -4.93% -3.93% -0.58%  
Triple (Fixed Broadband, TV and Wireline Telephone) Bundle 2
  NS QC ON MB SK BC Canada YoY
2008 $124.71 $118.68 $126.54 $114.83 $112.13 $111.40 $119.93  
2009 $121.14 $123.46 $129.71 $121.76 $115.13 $110.31 $122.43 2.08%
2010 $120.37 $116.94 $123.39 n/a $119.47 $108.36 $118.41 -3.28%
2011 $121.46 $119.09 $129.92 n/a $127.52 $112.05 $122.87 3.77%
2012 $124.19 $127.91 $135.81 n/a $131.56 $111.81 $128.44 4.53%
2013 $127.95 $139.67 $140.25 n/a $133.57 $111.87 $134.19 4.48%
2014 $144.34 $134.74 $145.16 n/a $124.63 $123.57 $137.51 2.48%
2015 $171.00 $139.37 $147.79 $124.39 $124.66 $121.95 $139.78 1.65%
2016 $159.60 $130.85 $142.16 $141.65 $105.39 $124.25 $135.60 -2.99%
2017 $152.10 $104.45 $118.38 $130.35 $105.97 $147.25 $120.99 -10.77%
2018 $179.95 $124.85 $146.49 $174.50 $102.22 $146.58 $142.07 17.42%
CAGR 3.74% 0.51% 1.47% 4.27% -0.92% 2.78% 1.71%  
Quad Bundle 3
  NS QC ON MB SK BC Canada YoY
2008 $178.86 $182.13 $183.94 $153.06 $148.97 $186.47 $181.31  
2009 $169.03 $181.24 $182.81 $168.21 $142.07 $151.22 $172.68 -4.76%
2010 $169.19 $168.65 $169.82 n/a $145.81 $158.98 $167.01 -3.28%
2011 $170.01 $164.24 $177.48 n/a $160.04 $150.77 $167.81 0.48%
2012 $171.85 $171.99 $179.85 n/a $181.58 $166.61 $174.71 4.11%
2013 $165.50 $179.99 $183.73 n/a $186.56 $155.97 $176.80 1.19%
2014 $180.02 $179.87 $186.56 n/a $167.45 $174.55 $181.70 2.77%
2015 $217.93 $186.00 $195.47 $154.39 $170.48 $176.51 $187.33 3.09%
2016 $206.09 $177.55 $195.41 $186.80 $137.22 $172.50 $185.06 -1.21%
2017 $231.18 $166.07 $210.53 $166.36 $222.22 $227.50 $199.19 7.63%
2018 n/a $170.65 $192.74 $180.00 $191.49 $169.16 $181.11 -9.08%
CAGR 2.89% -0.65% 0.47% 1.63% 2.54% -0.97% -0.01%  

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Attachment 3 - International Price Comparisons

Table A3.1 - International Mobile Wireless Prices

Mobile Wireless Level 1 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $32.73 $40.92 $21.96 $26.57 $23.55 n/a n/a n/a
2009 $33.03 $42.51 $19.98 $24.33 $25.37 n/a n/a n/a
2010 $34.03 $40.43 $18.96 $23.31 $26.54 n/a n/a $24.20
2011 $33.73 $33.38 $20.95 $18.64 $26.13 n/a n/a $25.29
2012 $34.32 $33.78 $22.44 $17.21 $24.09 n/a n/a $25.53
2013 $30.71 $33.08 $21.82 $21.97 $20.24 n/a n/a $28.09
2014 $35.70 $30.34 $25.28 $26.46 $20.75 $10.85 $16.68 $28.88
2015 $37.29 $37.04 $25.35 $23.50 $14.26 $12.15 $15.23 $27.23
2016 $41.08 $27.00 $28.19 $20.84 $22.49 $17.70 $17.15 $29.06
2017 $30.53 $36.31 $7.82 $13.75 $14.59 n/a n/a n/a
2018 $25.73 $28.50 n/a $14.49 $10.71 $6.97 $14.34 n/a
CAGR -2.38% -3.55% n/a -5.88% -7.58% -10.48% -3.71% n/a
Mobile Wireless Level 2 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $60.81 $64.54 $32.90 $53.98 $56.30 n/a n/a n/a
2009 $57.78 $66.38 $36.67 $44.73 $61.51 n/a n/a n/a
2010 $53.49 $60.60 $35.65 $37.27 $68.70 n/a n/a $44.34
2011 $50.51 $68.69 $36.97 $32.75 $74.86 n/a n/a $49.14
2012 $51.31 $72.94 $34.56 $38.43 $61.13 n/a n/a $49.28
2013 $44.86 $76.14 $35.04 $38.85 $44.08 n/a n/a $44.36
2014 $45.26 $55.91 $38.69 $41.17 $37.55 $33.61 $36.48 $50.98
2015 $48.68 $57.59 $38.98 $33.62 $40.87 $22.48 $35.35 $54.81
2016 $48.77 $51.64 n/a $25.79 $24.17 $24.41 $28.28 $48.78
2017 $40.95 $49.48 $27.36 $22.58 $23.88 n/a n/a $45.38
2018 $39.43 $44.29 n/a $16.68 n/a $11.86 $15.06 n/a
CAGR -4.24% -3.69% n/a -11.08% n/a -22.93% -19.85% n/a
Mobile Wireless Level 3 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $112.34 $135.72 $96.75 $90.23 $110.46 n/a n/a n/a
2009 $103.24 $132.58 $93.13 $76.36 $109.08 n/a n/a n/a
2010 $109.59 $124.01 $91.93 $69.49 $109.37 n/a n/a $117.19
2011 $99.69 $139.03 $73.87 $64.27 $100.75 n/a n/a $120.21
2012 $98.37 $141.80 $52.35 $69.30 $84.77 n/a n/a $118.51
2013 $93.59 $145.79 $49.54 $63.52 $58.90 n/a n/a $125.24
2014 $79.69 $91.52 $72.10 $72.14 $63.68 $67.06 $71.15 $139.90
2015 $85.22 $85.65 $69.97 $68.03 $61.50 $53.94 $71.91 $88.96
2016 $74.67 $73.00 $30.91 $30.13 $38.08 $34.79 $56.20 $89.72
2017 $70.70 $54.17 $39.08 $28.65 $30.24 $20.51 $64.03 n/a
2018 $70.99 $62.48 $19.40 $32.40 n/a n/a $30.10 n/a
CAGR -4.49% -7.46% -14.85% -9.73% n/a n/a -19.35% n/a
Mobile Wireless Level 4 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2014 $92.99 $109.28 $84.85 $58.37 $50.14 $61.52 $80.63 n/a
2015 $83.08 $92.23 $77.80 $62.03 $48.24 $63.47 $71.56 n/a
2016 $81.05 $89.50 $44.78 $35.55 $61.60 $49.42 $68.12 n/a
2017 $81.61 $67.20 $54.29 $34.26 $31.86 $41.22 $72.41 $60.11
2018 $75.44 $61.26 $24.70 $26.56 $30.91 $21.11 $45.80 $81.52
CAGR -5.09% -13.47% -26.54% -17.87% -11.40% -23.47% -13.19% 35.61%
Mobile Wireless Level 5 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2015 $107.50 $131.12 $97.43 $68.93 $60.96 $77.44 $102.74 n/a
2016 $96.55 $117.33 $66.67 $42.22 $70.12 $61.02 $88.23 n/a
2017 $104.49 $75.06 $67.04 $39.20 $46.45 $53.22 $82.21 $74.12
2018 $87.32 $97.88 $27.27 $31.26 $34.31 $29.55 $64.89 $103.07
CAGR -6.70% -9.29% -34.59% -23.17% -17.43% -27.47% -14.20% 39.07%
Mobile Wireless Level 6 (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2016 $231.99 $206.19 $198.50 $99.31 n/a n/a $284.12 n/a
2017 $264.65 $244.64 n/a $91.42 $157.80 n/a $291.53 n/a
2018 $227.87 $206.57 $98.96 $84.77 $66.32 $75.39 $120.88 $222.66
CAGR -0.89% 0.09% -29.39% -7.61% n/a n/a -34.77% n/a

Table A3.2 - International Broadband Internet Service Prices

Fixed Broadband Level 1 (3-9 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $32.88 $33.77 $42.79 $29.93 $42.23 n/a n/a n/a
2009 $30.98 $40.19 $41.31 n/a $44.87 n/a n/a n/a
2010 $31.44 $39.61 $34.91 n/a n/a n/a n/a $39.73
2011 $34.85 $51.06 $29.84 n/a $28.33 n/a n/a $43.13
2012 $39.37 $57.24 n/a n/a n/a n/a n/a $50.48
2013 $38.91 $52.38 n/a n/a n/a n/a n/a $45.55
2014 $50.00 $62.53 n/a n/a n/a n/a n/a $56.55
2015 $47.51 $54.54 n/a n/a n/a n/a n/a $57.83
2016 $41.94 $79.64 $58.38 n/a n/a n/a $28.28 n/a
2017 $41.83 $63.92 $54.72 n/a n/a $41.18 n/a $59.49
2018 $40.67 $63.32 n/a n/a n/a $60.53 n/a $40.56
CAGR 2.15% 6.49% n/a n/a n/a 46.97% n/a 0.26%
Fixed Broadband Level 2 (10-15 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $46.58 $55.97 $62.56 $44.05 $45.82 n/a n/a n/a
2009 $47.26 $57.92 $63.76 $30.22 $48.69 n/a n/a n/a
2010 $47.60 $58.97 $52.01 $40.57 $44.03 n/a n/a $49.55
2011 $49.79 $65.14 $56.74 $40.72 $47.41 n/a n/a $53.79
2012 $54.31 $78.84 $59.81 $30.50 $46.97 n/a n/a $55.70
2013 $51.20 $81.42 $58.15 $32.85 n/a n/a n/a $52.53
2014 $55.10 $72.91 $50.67 $30.22 n/a $52.26 $26.09 $60.65
2015 $56.66 $67.66 $53.75 n/a $67.78 $54.31 $29.08 $61.03
2016 $58.88 $83.85 $54.49 n/a $73.83 $64.29 n/a $51.75
2017 $65.54 $82.43 $46.90 n/a $39.81 n/a $27.77 $54.39
2018 $57.36 $75.56 n/a $54.13 $48.83 n/a n/a $61.14
CAGR 2.10% 3.05% n/a 2.08% 0.64% n/a n/a 2.66%
Fixed Broadband Level 3 (16-40 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2008 $68.74 $67.40 $76.47 $52.72 $49.41 n/a n/a n/a
2009 $60.08 $70.41 $77.98 $35.93 $47.73 n/a n/a n/a
2010 $61.88 $75.26 $74.32 $46.24 $57.45 n/a n/a $72.15
2011 $63.44 $79.60 $59.72 $40.09 $66.37 n/a n/a $54.52
2012 $67.94 $97.00 $61.69 $40.88 $46.07 n/a n/a $59.37
2013 $65.18 $99.10 $57.10 $43.01 $49.34 n/a n/a $61.52
2014 $68.60 $79.76 $67.44 $46.89 $51.15 $52.92 $38.30 $63.88
2015 $67.81 $91.55 $69.64 $41.25 $51.68 $52.28 $47.08 $64.50
2016 $63.48 $97.53 $57.41 $40.43 n/a $41.77 $49.75 $71.52
2017 $65.59 $99.64 $70.35 $55.67 $50.43 n/a $46.80 $68.32
2018 $70.70 $84.33 $66.74 $49.42 $38.15 $45.45 $50.18 $71.77
CAGR 0.28% 2.27% -1.35% -0.64% -2.55% -3.73% 6.99% -0.07%
Fixed Broadband Level 4 (41-100 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2011 $77.71 $95.07 $67.19 $50.07 $49.79 n/a n/a $59.76
2012 $94.39 $160.97 $82.25 $58.66 $62.36 n/a n/a $62.65
2013 $82.88 $123.27 $72.69 $53.31 $54.58 n/a n/a $64.89
2014 $86.46 $103.17 $70.33 $47.76 $55.98 $61.79 $58.52 $67.73
2015 $80.63 $105.90 $72.66 $50.75 $57.95 $60.45 $59.32 $65.32
2016 $78.77 $112.30 $71.03 $54.20 $63.80 $53.02 $61.78 $49.78
2017 $82.54 $114.81 $89.98 $59.38 $42.47 n/a $54.45 $69.58
2018 $87.00 $105.34 $88.74 $67.69 $53.14 $65.20 $64.84 $84.43
CAGR 1.63% 1.48% 4.05% 4.40% 0.94% 1.35% 2.59% 5.06%
Fixed Broadband Level 5 (100-249 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2016 $114.65 $127.69 n/a $57.56 $70.54 n/a $56.57 $71.36
2017 $95.10 $145.15 n/a $70.67 $50.19 $60.39 $58.33 $65.64
2018 $102.76 $131.06 n/a $64.86 $60.86 n/a $72.45 $79.90
CAGR -6.78% 1.31% n/a 6.15% -7.11% n/a 13.17% 5.81%
Fixed Broadband Level 6 (250-500 Mbps) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2018 $123.87 $160.08 n/a $78.96 $70.18 $46.33 $94.33 $72.23
CAGR n/a n/a n/a n/a n/a n/a n/a n/a

Table A3.3 - International Mobile Internet Prices

Level 1 (2-5 GB) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2010 $54.19 $73.26 $33.89 $24.86 $46.29 n/a n/a $76.00
2011 $52.41 $71.50 $27.18 $23.51 $43.30 n/a n/a $69.38
2012 $52.55 $52.29 $31.38 $27.42 $39.36 n/a n/a $54.89
2013 $44.55 $54.61 $28.80 $23.71 $34.98 n/a n/a $57.54
2014 $43.30 $63.74 $25.67 $21.90 $18.47 $17.56 $34.37 $50.05
2015 $43.55 $63.02 $28.15 $21.44 $17.60 $15.87 $25.96 $55.49
2016 $46.47 $50.68 $15.57 $17.61 $14.98 $14.35 $23.56 $51.81
2017 $43.01 $38.73 $11.73 $15.33 $12.11 $14.81 $20.40 $37.22
2018 $38.28 $43.49 $15.56 $15.45 $15.74 $12.71 $22.52 $70.31
CAGR -4.25% -6.31% -9.27% -5.77% -12.61% -7.77% -10.03% -0.97%
Level 2 (5-10 GB) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2012 $65.11 $69.51 $44.85 $39.11 $100.15 n/a n/a $56.77
2013 $64.67 $59.82 $35.13 $62.01 $44.65 n/a n/a $58.24
2014 $63.90 $69.05 $36.80 $45.93 $43.04 $25.86 $49.70 $62.04
2015 $64.48 $77.72 $41.69 $30.60 $29.18 $27.05 $37.17 $63.82
2016 $63.30 $76.93 $29.67 $21.07 $28.11 $21.71 $37.31 $73.74
2017 $60.79 $72.44 $30.84 $20.54 $18.59 $20.87 $29.67 $54.81
2018 $61.90 $64.59 $26.24 $19.78 n/a $17.22 $35.56 $75.49
CAGR -0.84% -1.22% -8.55% -10.74% n/a -9.66% -8.03% 4.86%
Level 3 (10+ GB) (PPP Adjusted)
  Canada U.S.A. Australia U.K. France Italy Germany Japan
2016 $80.98 $110.38 $48.17 $24.47 $63.45 $31.58 n/a $87.09
2017 $82.28 $92.46 $36.62 $28.48 $39.09 $28.80 $35.98 $64.28
2018 $83.35 $87.30 $39.35 $28.19 $33.53 $38.73 $38.38 $105.94
CAGR 1.45% -11.07% -9.61% 7.31% -27.30% 10.75% 6.69% 10.29%

Table A3.4 - International Bundled Service Prices

Bundle 1 (Fixed Broadband and TV)
  Canada U.S.A.
2018 $138.67 $152.54
CAGR n/a n/a
Bundle 2 (Fixed Broadband, TV and Wireline Telephone)
  Canada U.S.A.
2008 $119.93 $155.09
2009 $122.43 $163.81
2010 $118.41 $164.95
2011 $122.87 $173.88
2012 $128.44 $177.15
2013 $134.19 $167.92
2014 $137.51 $172.07
2015 $139.78 $168.62
2016 $135.60 $145.92
2017 $120.99 $138.41
2018 $142.07 $164.32
CAGR 1.71% 0.58%

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