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Ontario Ministry of Government and Consumer Services and Competition Bureau unite to strengthen consumer protection and support competition

March 23, 2015 — OTTAWA, ON — Competition Bureau

The Ontario Ministry of Government and Consumer Services (MGCS) and the Competition Bureau will be working together to combat false and misleading advertising and deceptive marketing practices, making the digital and traditional marketplaces safer, fairer and better informed. In an innovative move, MGCS and the Bureau signed a Memorandum of Understanding (MOU) to collaborate to strengthen consumer protection and to foster competition in the marketplace. This is the first such arrangement between the Bureau and the Ontario Ministry.

The objective of the MOU is to enhance consumer protection in the marketplace and strengthen compliance with, and enforcement of, the federal Competition Act and Ontario’s Consumer Protection Act.

To achieve that objective, the two jurisdictions commit to:

  • Notifying each other about enforcement activities;
  • Advising on strategic priorities, trends and policies; and
  • Coordinating communications to the public on consumer protection and competition matters.


"This MOU will provide the Ontario Ministry of Government and Consumer Services and the Competition Bureau greater leverage in assuring that Canadians benefit from the important work of both our organizations. Combining our expertise and the tools available to us will inevitably have a positive impact on the delivery of our respective mandates."
John Pecman, Commissioner of Competition
"Working together on education, compliance and enforcement will foster competition and strengthen consumer protection. This MOU provides a blueprint for collaborating on marketplace issues and matters of mutual interest."
Wendy Tilford
Deputy Minister, Ministry of Government and Consumer Services

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Telephone: 819‑994‑5945

For general enquiries, please contact:
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Competition Bureau
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The Competition Bureau, as an independent law enforcement agency, ensures that Canadian businesses and consumers prosper in a competitive and innovative marketplace.

The Ministry of Government and Consumer Services plays an important role in delivering high-quality services to the people and businesses of Ontario. The Ministry builds consumer confidence and strengthens protections in the province’s marketplace through outreach, education and enforcement activities. In addition to informing and educating consumers, this includes increasing awareness among Ontario businesses regarding their obligations under consumer-protection legislation; modernizing provincial business law; and promoting public safety and standardization.

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