Emergency scams


Your grandchild calls out of the blue and they're in trouble. Or are they? How can you tell if this is a real emergency or a scammer? Believe it or not, you have the power to recognize scammers when they come calling.

Scammers claim to be someone you know. A grandchild, friend or neighbour. They tell you they've been in a car accident or they've landed in jail or they're stuck in a foreign country. They need money right away and they don't want you to tell anyone. Sometimes they work in pairs; one pretends to be your grandchild and the other poses as a police officer or a lawyer.

But don't panic. Instead, slow things down and ask questions only that person would know … or call someone to find out where they actually might be. And remember, never send money or give personal details to anyone you don't know and trust.

Why? Because knowledge is your super power. And with knowledge, you can beat the scammers at their own game, and protect yourself and your loved ones.

Video length: 1 minute, 24 seconds

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