Resources for Canadian businesses
The Emergency Telecommunications Directorate within Innovation, Science and Economic Development Canada (ISED) is the federal lead for telecommunications under crisis conditions. This website describes ISED's responsibilities and how we provide support to the private sector telecommunications industry in Canada.
The ability of first responders to communicate during an emergency is of paramount importance, and telecommunications are essential during emergency operations. Innovation, Science and Economic Development Canada is the federal government department responsible for continuity of telecommunications. In times of emergency, including cyber attack, the facilitation of the rapid repair, replacement and expansion of telecommunications systems is Innovation, Science and Economic Development Canada's highest priority.
Innovation, Science and Economic Development Canada's Emergency Telecommunications team takes an all-hazards approach to emergency management. We work closely with federal and provincial emergency management organizations and the telecommunications industry across Canada. Together, we develop best practices in emergency planning and foster important links within the telecommunications community. Through this collaboration, we develop national programs, establish mutual aid agreements and plans, and provide coordination assistance for emergency telecommunications in response to a crisis or disaster.
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