Departmental Performance Report — For the period ending March 31, 2009

3.5 Expected Results Information for Program Sub-Activities and Sub-Sub-Activities by Strategic Outcome

Strategic Outcome: Competitive Industry and Sustainable Communities

Program Activity 3.1 — Strategic Policy Sector — Economic Development

Program Sub-Activity 3.1.1 — Strategic Policy Branch — Economic Development

Expected Result	Performance Indicator	Results	Trend
Integration of departmental and governmental objectives into the development of economic policies and consideration of sustainable development and trade issues in the policy development process	Number of economic development and sustainable development and trade items reviewed by the Director General Policy Committee (DGPC)	22 items reviewed by the DGPC in 2008–09*	Not applicable**

^* The DGPC required Strategic Environmental Assessment (SEA) on all policy items to ensure that environmental considerations were factored into policy development.

^** It is not useful to measure trends in performance indicators due to the nature of the work of the Strategic Policy Sector, where actual results vary from year to year depending on the current agenda and priorities of the government. Recognizing the inherent difficulties in measuring the performance of the Strategic Policy Sector, Public Policy Services has been moved under Internal Services in the 2009–10 Program Activity Architecture.

Program Sub-Activity 3.1.2 — Microeconomic Policy Analysis Branch — Economic Development

Expected Result	Performance Indicator	Results	Trend
High-quality microeconomic research and analysis on current and emerging policy issues are added to the policy development process	Number of high-quality research papers that are incorporated into policy development as measured by the number of research papers and reports accepted for publication by Industry Canada’s Publications Committee	11 research papers in 2008–09; up from 4 in 2007–08	Improving

 

Program Activity 3.2 — Small Business and Marketplace Services and Regional Operations Sector — Economic Development

Program Sub-Activity 3.2.1 — FedNor

Expected Result	Performance Indicator	Results	Trend
Communities and businesses in Northern, Eastern and rural Ontario are sustainable and competitive	Number of businesses and organizations created, expanded, maintained or strengthened	7,186 businesses and organizations created, expanded, maintained or strengthened	Not applicable*

^* Trending information is not applicable for this performance indicator due to a change in the scope of the indicator in the 2008–09 reporting period. In previous years, measurement was limited to the number of SMEs created, expanded or maintained, whereas in 2008–09, the scope of measurement increased to the number of business and other organizations created, expanded or maintained. This change in scope better reflects program reach.

Program Sub-Sub-Activity 3.2.1.1 — Community Futures Program

Expected Result	Performance Indicator	Results	Trend
Communities and businesses in rural Ontario are sustainable and competitive	Leverage ratio of funds raised from other sources through federal CF Program investments	1:1.98, an increase from 1:1.7 in 2007–08, possibly due to increased partnerships with conventional lending institutions	Improving
	Number of businesses created, expanded, maintained or strengthened in rural Ontario by CFDCs	3,195 businesses created, expanded, maintained and strengthened in rural Ontario by CFDCs; a decline from 3,835 in 2007–08, possibly due to increased ability to find information online	Declining

Program Sub-Sub-Activity 3.2.1.2 — Northern Ontario Development Program

Expected Result	Performance Indicator	Results	Trend
Communities and businesses in Northern Ontario are sustainable and competitive	Leverage ratio of funds raised from other sources through Northern Ontario Development Program (NODP) contributions	1:2.79; an increase from 1:2.3 in 2007–08 due to significant partner contributions on large projects	Improving
	Number of Northern Ontario businesses and organizations created, expanded, maintained or strengthened	3,376 businesses and organizations created, expanded, maintained or strengthened	Not applicable*

^* Trending information is not applicable for this performance indicator due to a change in the scope of the indicator in the 2008–09 reporting period. In previous years, measurement was limited to the number of SMEs created, expanded or maintained, whereas in 2008–09, the scope of measurement increased to the number of business and other organizations created, expanded or maintained. This change in scope better reflects program reach.

Program Sub-Sub-Activity 3.2.1.3 — Eastern Ontario Development Program

Expected Result	Performance Indicator	Results	Trend
Communities and businesses in rural Eastern Ontario are sustainable and competitive	Leverage ratio of funds raised from other sources through Eastern Ontario Development Program (EODP) contributions	1:2.9; down from 1:5.5 in 2007–08*	Declining
	Number of rural Eastern Ontario businesses and organizations created, expanded, maintained or strengthened	615 rural Eastern Ontario businesses and organizations created, expanded, maintained or strengthened	Not applicable**

^* 2007–08 numbers include one project with a significant amount of leveraged funds.
^** Trending information is not applicable for this performance indicator due to a change in the scope of the indicator in the 2008–09 reporting period. In previous years, measurement was limited to the number of SMEs created, expanded or maintained, whereas in 2008–09, the scope of measurement increased to the number of business and other organizations created, expanded or maintained. This change in scope better reflects program reach.

Program Sub-Activity 3.2.2 — Regional Delivery

Expected Result	Performance Indicator	Results	Trend
Departmental and OGD clients and external stakeholders are aware of regional perspectives and advice	Number of contributions to departmental policy documents and initiatives such as MCs, DGPC committee documents within established time frames	Accurate and timely advice and commentary was provided to 41 formal requests for information from senior management, an increase from 37 in 2007–08	Increasing
	Number of events, initiatives, activities engaging regional stakeholders	143 regional events and announcements were conducted, an insignificant decline from 145 in 2007–08	No change
SME use of government business-related information, programs and services and facilitated compliance for business	Increase in number of clients using the Canada Business Network website in Yukon, NWT, Nunavut and Ontario	The Canada-Ontario Business Service Centre had 1,626,692 visitors to its website in 2008–09, an increase from 1,049,314 in 2007–08	Increasing
		The Canada-Yukon Business Service Centre had 116,133 visitors to its website in 2008–09, a decline from 118,727 in 2007–08	Decreasing
		The Canada-NWT Business Service Centre had 77,255 visitors in 2008–09, an increase from 34,603 in 2007–08	Increasing
		The Canada–Nunavut Business Service Centre had 32,561 visitors in 2008–09, an increase from 24,608 in 2007–08	Increasing

Program Sub-Activity 3.2.3 — Section 41 — Official Languages Act

Expected Result	Performance Indicator	Results	Trend
Official Language Minority Community and business representatives are aware of the Government of Canada’s economic development programs and services	Number of community and business organizations that participate in consultations and awareness sessions	30 consultations were held with various community and business organizations in Official Language Minority Communities	New indicator

Program Sub-Activity 3.2.4 — Canada Small Business Financing Program

Expected Result	Performance Indicator	Results	Trend
Significant incremental debt financing for SMEs	Number of loans registered	7,846 loans registered, down from 8,930 in 2007–08	Declining
	Value of loans registered	$916.4 million, down from $987.7 million in 2007–08	Declining
	Percentage of incrementality	75% of Canada Small Business Financing Program borrowers obtained some degree of financial incrementality; no change from 2007–08	No change

Program Sub-Activity 3.2.5 — Service to Business

Expected Result	Performance Indicator	Results	Trend
SME use of government business-related information, programs and services, and facilitated compliance for business	Increase in number of clients using the Canada Business Network website over the previous year	7.4 million Internet visits to Canada Business Network websites (not including British Columbia); up from 5.4 million in 2007–08	Improving
Integrated business permit and licence information from all levels of government provides value to clients across Canada	Percentage of clients that indicate that they are satisfied with the services provided	BizPaL’s proposal was not identified on the list of Ministerial-approved public opinion researches for 2008–09. Due to limitations on conducting public opinion research, no client survey was undertaken	Not applicable

Program Sub-Activity 3.2.6 — Student Connections

Expected Result	Performance Indicator	Results	Trend
Knowledge and skills related to the Internet and e-commerce applications and technologies by SMEs and seniors	Client perceptions of increased knowledge and skills	75% reported that they received practical instruction that improved their use of information technology	No change
Practical, short-term work experience for students in post-secondary IT-related studies	Youth perceptions that the opportunities to gain new skills will help them in looking for work in the future	93% of youth interviewed agreed that the program has given them opportunities to gain new skills that will help them in looking for work in the future	New indicator

Program Sub-Activity 3.2.7 — Small Business Policy Branch — Economic Development

Expected Result	Performance Indicator	Results	Trend
Departmental and OGD clients and external stakeholders are aware of small business perspectives and advice	Number of references of small business issues in research, policy and program documents (e.g., MCs, TB subs, research conference reports, consultation reports)	18	Declining
	Number of significant policy proposals submitted to the Department’s Policy Committees, Deputy Ministers, Minister and/or Secretary of State for consideration	8	New indicator

Program Activity 3.3 — Industry Sector — Economic Development

Program Sub-Activity 3.3.1 — Competitiveness in Aerospace, Defence and Marine Industries

Expected Result	Performance Indicator	Results	Trend
Favourable climate, initiatives and decisions supporting competitiveness and sustainability in the aerospace, defence and marine industries	Number of major challenges in the aerospace, defence and marine sectors that the Branch has taken actions to address	4	New indicator

Program Sub-Sub-Activity 3.3.1.1 — Structured Financing Facility — Shipbuilding and Industrial Marine Framework

Expected Result	Performance Indicator	Results	Trend
Qualifying shipbuilding firms obtain work to maintain their viability	Number of qualifying firms that receive assistance	4	New indicator
	The number of SFF applications	0	New indicator

4 projects were completed and contributions paid. 3 projects were approved for support in future years, 2 for Groupe Ocean for 3 vessels and 1 for Nordane for 4 vessels.

Program Sub-Sub-Activity 3.3.1.2 — Ongoing Activities

Expected Result	Performance Indicator	Results	Trend
Stakeholders who are aware and motivated in respect to major challenges and opportunities regarding competitiveness and sustainability in the aerospace, defence and marine industries	Client and stakeholder feedback with respect to major challenges and opportunities regarding competitiveness and sustainability in the aerospace, defence and marine industries	See note	New indicator

Improving as a result of major consultative and industry initiatives, such as the IRB Policy review and the industry-led FMP Initiative. Client feedback on major challenges included input on alignment of current government mechanisms to support R&D, changes to the IRB Policy and industry feedback on procurement processes.

Program Sub-Activity 3.3.2 — Competitiveness in Automotive and Transportation Industries

Expected Result	Performance Indicator	Results	Trend
Favourable climate, initiatives and decisions supporting competitiveness and sustainability in the automotive and transportation industries	Number of major challenges in the automotive and transportation industries where the Branch has taken actions to address them	2	New indicator

Program Sub-Activity 3.3.3 — Competitiveness in Life Sciences Industries

Expected Result	Performance Indicator	Results	Trend
Favourable climate, initiatives and decisions supporting competitiveness and sustainability in the life sciences industries	Number of major challenges in the life sciences industries that the Branch has taken actions to address	3	New indicator

The economic downturn that began in late 2008 has had a negative impact on life science industries, especially small Canadian biotechnology firms in drug development which are particularly dependent on ongoing access to capital to finance their operations.

Program Sub-Activity 3.3.4 — Competitiveness in Resource Processing Industries

Expected Result	Performance Indicator	Results	Trend
Favourable climate, initiatives and decisions supporting competitiveness and sustainability in the resource processing industries	Number of major challenges in the resource processing industries where the Branch has taken actions to address them	3	New indicator

The global recession and depressed demand and prices have had a negative impact on all resource processing industries.

Program Sub-Activity 3.3.5 — Competitiveness in Service and Consumer Products Industries

Expected Result	Performance Indicator	Results	Trend
Favourable climate, initiatives and decisions supporting competitiveness and sustainability in the service and consumer products industries	Number of major challenges in the service and consumer products industries that the Branch has taken actions to address	3	New indicator

Program Sub-Sub-Activity 3.3.5.1 — Canadian Apparel and Textile Industries Program

Expected Result	Performance Indicator	Results	Trend
Firms in the service and consumer products industries are enabled (i.e., enabled to invest or offer attractive sales terms)	Percentage of qualifying firms receiving assistance	90.5%	New indicator

The percentage of qualifying firms receiving assistance rose to 90.5% in 2008–09 from 87.0% in 2007–08. Applications were received from 21 qualifying firms (those deemed eligible to apply); 2 of those firms did not receive assistance based on the due diligence on the proposed projects.

Program Sub-Sub-Activity 3.3.5.2 — Ongoing Activities

Expected Result	Performance Indicator	Results	Trend
Stakeholders who are aware and motivated with respect to major challenges and opportunities regarding competitiveness and sustainability in the service and consumer products industries	Client and stakeholder feedback with respect to major challenges and opportunities regarding competitiveness and sustainability in the service and consumer products industries	All stakeholders contacted provided positive feedback	New indicator

Program Activity 3.4 — Spectrum, Information Technologies and Telecommunications Sector — Economic Development

Program Sub-Activity 3.4.1 — Information and Communications Technologies Branch — Economic Development

Expected Result	Performance Indicator	Results	Trend
Comprehensive understanding of Information and Communications Technologies Branch (ICT) industry developments, trends and issues in order to influence policy and decision-makers to position Canadian companies for growth and innovation in the global marketplace	Number of ICT statistical analysis reports (including statistical reports, sub-sector profiles and vertical market profiles)	75 statistical analysis products were produced*	Improving, not in number of items, but rather in depth of sector knowledge and type of analysis carried out by the branch**
Influence over government decisions on issues affecting the ICT industry through informed advocacy for ICT stakeholders	Number of issues addressed in briefing notes, policy forums, and interdepartmental and departmental meetings with industry stakeholders and ICT Branch Management to inform and advocate on ICT policy issues	236*** issues were identified addressing 5 key challenges, Financing, HR, Tax and SR&ED, Procurement and Innovation, and Commercialization	No change
Increased business opportunities for the Canadian ICT sector	Number of client services, such as corporate calls, participation in global events, support for incoming and outgoing missions	151**** industry delegations were coordinated and supported at 4 global events	No change Increased business opportunities for ICT companies were the same as last year

^* Product examples: ICT statistical reports, ICT Stats overview and Quarterly Monitor, sub-sector analysis reports, company profiles, policy briefs, briefing notes, sector presentations, sub-sector presentations etc.
^** Example: fewer company profiles vs. actual sub-sector stats, figures and technology trends.
^*** Example of core issues included HQP, venture capital, procurement, ICT sector and S&T strategy, green IT and Nortel etc.
^**** Examples include corporate calls addressing company retention, expansion, layoffs, SR&ED and funding; company support given for various global events and business opportunities including CommunicAsia and BroadcastAsia, Expo Comm China, Futurecom, and Mobile World Congress (MWC).

Program Sub-Activity 3.4.2 — Information Highway Applications Branch

Expected Result	Performance Indicator	Results	Trend
Provision of funding to support the operations of approximately 3,800 Community Access Program (CAP) sites across Canada Provision of funding for the refurbishment and distribution of 85,000 computers to schools and not-for-profit learning organizations	Number of CAP sites supported	3,760 CAP sites were supported in 2008–09, an insignificant decline from 3,800 sites in 2007–08	Declining
	Number of refurbished computers delivered to schools and not-for-profit learning organizations	65,766 computers were refurbished and delivered in 2008–09, a decline from 78,102 in 2007–08	Declining